Human Resource Analyst
- TX, United States
$17.31 to $27.88 USD / hour
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Job details
- Pay
- $17.31 to $27.88 USD / hour
- Posting language
- English
- Posted
Original job description
Job description
- The Administrative Assistant shall perform duties including, but not limited to, review assigned complaints for case files and analyze how best to deal with the complaint, enter all notes into the database and prepare concise and factual summaries. Position conducts preliminary research and coordination with other departments such as the Occupational Safety and Health Division (OSH) and the Wage & Hour Bureau to determine if any other complaints have been filed. Administrative Assistant II coordinates with other State and federal agencies such as the Employment Security Commission, the Industrial Commission, the Secretary of State and the Equal Employment Opportunity Commission to obtain pertinent information pertaining to the complaint. Position reviews pertinent data bases to determine if other investigations have been conducted by EDB regarding the same employer or filed by the same complainant. This position handles all office inventories. Position serves as information officer and is the "front line" contact within the department in dealing with the public, employees, employers or employer representatives, other state and federal agencies and other department agencies by phone.
Examples of Duties / Knowledge & Skills The successful applicant must be capable of analyzing data pertinent to the complaint and sort facts in order to get to the relevant facts as quickly as possible. The employee must have the ability to articulate comprehensive information on matters of a complex nature, prepare concise and factual written reports with minimal error. Position requires a great deal of multi-tasking along with attention to detail. Candidate must have the ability to analyze and communicate both orally and in writing, and the ability to work independently as well as in a team environment. Applicant must be able to communicate professionally and effectively with a variety of callers, including the public, employees, employers or employer representatives, other state and federal agencies and other department agencies. The person in this position must have the ability to deal frequently with a wide range of social and economic diverse group of people. The ability to interpret and apply the Retaliatory Employment Discrimination Act we enforce to various situations in a prudent, consistent manner and while using sound decision techniques is a must. The Administrative Assistant II must be competent with a Windows based computer and be proficient in the use of the both computers and the EDB Database. Minimum Qualifications & Requirements
- Completion of high school or equivalent and five years of progressively responsible secretarial or clerical/administrative experience including one year of administrative or office management experience; or completion of a two-year secretarial science or business administration program and three years of progressively responsible secretarial management experience; or completion of a four-year program in a college or university preferably with major emphasis on course work in business administration; public administration or other related field and six months of administrative or office management experience; or an equivalent combination of education and experience.
Supplemental information Management prefers candidate with some post-secondary education. Individual must have at least two years of work experience in a customer service environment that includes programmatic responsibilities. Experience with Mail-merge, Word and Excel programs is preferred. Preference will be given to applicants with a working knowledge of the Retaliatory Employment Discrimination Act. Management prefers candidate who is fluent in Spanish.
Benefits
Employment Benefits for Full-Time, Merit or Classified Employees
Our City/County/State offers the following benefits to full-time, merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer Our City/County/State is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace All City/County/State offices are smoke free.
Drug free workplace Our City/County/State provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Salary
Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Employee Assistance Program Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement Civilian employees must join the Employment Retirement System (ERS) within two years of date of hire as a condition of employment. The employee's bi-weekly contributions are seven (7) percent of salary. Newly hired employees at least 55 years of age may opt not to join the ERS. The ERS application or waiver must be completed upon hire. (Police, Fire, Deputy Sheriff and Correctional Officers have different retirement benefits and contribution rates.)
Paid Leave (Paid Leave Benefits for civilian employees are described below. Leave for sworn Police and Fire are different.)
Sick Leave - Earn 1 and 1/4 day per month, 15 days per calendar year. No maximum on accrual. May be used while on new hire probation. Accrued sick leave balance can be applied toward service credit at retirement. Vacation Leave - Initially earn 1 day per month, 12 days per year. Earning rate increases to 15 days at 5 years, 20 days at 10 years, and 25 days at 15 years. Personal Leave - Earn 1/2 day each month, 6 days per year, with no accrual. Holidays - Generally 10 paid holidays per calendar year. Bereavement Leave Jury Leave Military Leave
Direct Deposit Payroll through direct deposit to the financial institution selected by employee is required.
Educational Assistance 70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Deferred Compensation Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
More about this job
Skills
- Research
- Deal with public
- Multitasking
- Attention to detail
- Work independently
- Office administration
- Customer service
- Microsoft Word
- Microsoft Excel