L & D Specialist
- Dickinson, ND, United States
- Grand Forks, ND, United States
- Shelby, NC, United States
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Job details
- Experience
- 3+ years’ experience in training, workforce development, or instructional facilitation.
- Posting language
- English
- Posted
Original job description
Position Summary The Learning & Development (L&D) Specialist supports Steffes’ workforce by coordinating and delivering consistent, high quality training and onboarding experiences. Specialists may focus on Operations or Support functions depending on organizational needs. This role manages Steffes Academies, role-specific onboarding strategies, cross-training matrices, and the Core Trainer program. The L&D Specialist ensures training aligns with competencies, promotes consistency across sites, and contributes to succession planning and workforce development.
Steffes Core Values
- Trust: We promote growth and long-term success by making wise decisions with trust as an essential component.
- Respect: We unleash creative talents of our diverse workforce by treating each other the way we would like to be treated.
- Teamwork: We believe people achieve much more by working together.
- Integrity: We follow through and keep our word while being open, honest, ethical, and fair.
- Safety: We view our co-workers as family members of our business and strive to ensure safety for all.
- Humility: We recognize and appreciate strengths and contributions beyond one’s self. We are modest, genuine, and authentic.
Key Responsibilities
- Coordinate and facilitate role-based training in assigned business areas, leveraging subject-matter experts and Core Trainers to deliver content while ensuring alignment with defined competencies, SOPs, and safety or compliance requirements.
- Manage Steffes Academies (Weld, Paint, Wiring, Assembly) and ensure consistency across all sites, as applicable.
- Oversee the Core Trainer program by selecting, preparing, and coaching subject-matter experts to deliver consistent, high-quality training and support workforce readiness.
- Partner with HR to support new hire onboarding, surveys, and career pathways.
- Track compliance, certifications, and training completions; maintain accurate records in the LMS and related systems.
- Evaluate training effectiveness through feedback, observations, and performance data; recommend improvements to content, delivery, or methods.
- Provide input into annual key talent reviews and succession discussions with L&D manager and HR.
- Facilitate professional development and leadership programs as assigned.
- Serve as the local point of contact for consistency in training practices across sites.
- Collaborate with Operations, HR, and Support leaders to align training and business priorities and evolving workforce needs.
- Support enterprise-wide L&D initiatives including leadership, compliance, and culture programs.
- Maintain a positive work atmosphere by acting and communicating collaboratively with customers, suppliers, co-workers, and management.
- Helps company meet its Strategic, Quality and Safety objectives.
- Other duties may be assigned.
Core Expectations
- Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with the Steffes Code of Conduct and Core Values.
- Environmental, Health, Safety (EHS) – Perform work in compliance with EHS training and identified procedures/standard work. Report any EHS incident or concern to your supervisor immediately. Cooperate and contribute to the overall success of the EHS program.
- Quality – Participate in job-specific training. Complete work as indicated by standard work, processes, and/or procedures. If your work can’t be completed as required, notify your supervisor immediately for guidance.
- Conduct - Demonstrate and support the Steffes Code of Conduct.
- Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by: o Using tact, sound judgement, and maintaining a professional attitude in communication and relationships with others. o Striving to deliver the best quality in daily work. o Promoting a positive image of Steffes and its products. o Being timely and punctual in attendance and following all policies and procedures.
Job Requirements/Qualifications
- Bachelor’s degree in Learning & Development, Education, HR, or related field; or equivalent experience.
- 3+ years’ experience in training, workforce development, or instructional facilitation.
- Strong understanding of adult learning principles.
- Experience in production or operations training preferred.
- Excellent communication and coaching skills.
- Organizational and project management skills with the ability to handle multiple sites/programs.
- Collaboration with Operations and HR leaders.
- Ability to adapt training to workforce needs.
- Analytical mindset to track and improve training outcomes.
- Commitment to Steffes’ Core Values OR
- An acceptable combination of education and experience
Functional & Cognitive Requirements of Position
- This position requires walking, sitting or standing to a significant degree.
- Must have the ability to lift 70 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 100 pounds.
- Must have the ability to climb ladders and/or stairs.
- Stooping, crouching, kneeling and bending.
- Handling, feeling, and gripping would be required for some activities.
- Visual acuity is required to inspect work completed.
- This role may be subject to internal and external environmental conditions.
- Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.