Case Records Processor

Overview

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you’re searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!

Job Description

The Medical Examiner's Office (MEO) located at 11894 S. Sunset Dr., Olathe, KS 66061, is seeking a detail-oriented and highly organized Case Records Processor to support the accurate management of sensitive case files. In this vital role, you will be responsible for maintaining case documentation and reports, ensuring data integrity, and processing records requests while adhering to strict statutory requirements. The ideal candidate possesses strong administrative skills, exceptional attention to detail, and the ability to work effectively in a fast-paced environment where accuracy and professionalism are essential to supporting the Medical Examiner’s office and serving the public.

The position will close at 11:59 pm on Tuesday, November 24, 2026.

Essential Duties

• Greets visitors, answers phones and assists customers with questions; communicates information and assists members of the public and outside agencies with general questions and conducts follow-up calls to families and funeral homes; accesses the state electronic death registration system as needed to answer questions by funeral homes. Acts as point of contact for MEO in all record requests
• Compiles weekly reports of decedents to the Sheriff’s Office warrants division, monthly Cremation Permit reports to accounting for invoicing, and sends mailers of the invoices; compiles regular reports to KDHE on violent deaths and on drug related deaths; provides final reports to multiple area hospitals’ quality control teams, organ donation centers, and other requesting agencies
• Organizes and maintains paper case files from previous autopsy service providers, including creation of electronic copies; enters various data types into the MEO case management system, Forensic Advantage (FA); finalize cases in FA, verifying cases are organized and completed; edits case files when necessary as part of quality assurance review, and sends final reports to law enforcement via various methods; communicates with and sends reports or case files to the District Attorney's (DA) Office on all litigation cases; notifies in a timely fashion the DA Office of suspicious and undetermined child deaths as required by state statute.
• Manages KORA requests and other records requests; serves as the MEO in-house KORA subject matter expert; communicates with Legal and investigating agencies to verify types of reports, records, notes, imaging available for release; communicates with MEO staff, outside agencies, and the public about requests, timelines, policies and procedures affecting timelines of requests; assists requestors having difficulties accessing files.
• Processes and distributes mail and deliveries; acts as a point of contact for Chief and Deputy Medical Examiners by relaying messages and sending correspondence to funeral homes, families, lawyers, media requests, and others.
• Maintains meeting areas and calendars; ensures rules and cleanliness guidelines are followed; assists visitors as needed during their events; provides tours of the facility, answering a variety of questions from guests; coordinates in-office functions, such as celebrations and team-building activities; maintains monthly 'peer kudos submitting system' for coworkers that embody county values, are team players and boosts morale within the division; tracks values to award the coworker with the most monthly and yearly submissions; leads the planning of administrative and all-staff meetings for the MEO; monitors and facilitates progression of division projects and timelines, providing regular updates to the Chief Medical Examiner.
• Provides notary services for MEO documentation needs as well as for other divisions of DHE as needed.
• Assists the CME Executive Assistant with Facilities communications and Archibus requests for facility maintenance as needed; assists the CME Executive Assistant as needed with travel expense request form creation and submission for approval; conducts other administrative duties as needed.

Job Requirements

Minimum Requirements

• High school diploma or equivalent
• Two years of relevant experience
• Experience may be substituted for degree
• Education may be substituted for experience

Preferred Requirements

• Associate’s degree in the following field(s) of study: Office Administration or relevant area of study

Physical, Environmental, and Special Working Conditions

• All County employees may be called upon to assist other departments in a declared emergency situatio