Registration Specialist

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13684851

Johnson County Community College

Position: Registration Specialist

Department: Workforce Development & Continuing Education

Type of Position: Full-time Hourly

Exemption Status: Non-Exempt

Work Schedule, Hours per week: Monday-Friday, 9:00 AM to 6:00 PM, 40 hours per week

Opportunity for hybrid schedule: No

Starting Salary Range: \$16.68 - \$21.23 and determined based on relevant years of work experience provided on application and resume.

Position Summary: Johnson County Community College (JCCC) inspires learning to transform lives and strengthen communities. The Registration Specialist supports this mission by providing customer-focused registration and student support services for Workforce Development and Continuing Education programs. This role serves as the primary point of contact for registration inquiries, assists students with enrollment-related processes, and maintains accurate and secure student records in compliance with JCCC policies.

Required Qualifications:

• Requires a High School Diploma and 3+ years of related experience.

Position details include but are not limited to:

• Student Services & Customer Support Advise students and provide

customer service for Workforce Development and Continuing Education:

• Serve as the primary point of contact for registration-related inquiries.
• Support students with course registration, withdrawals, transfers, and canceled courses.
• Manage and respond to emails and live chat questions.
• Maintain detailed knowledge of courses, certificates, funding sources, discounts, and promotions.
• Registration, Records & Data Accuracy:
• Ensure JCCC policies are followed for student registration and records management.
• Enter and maintain accurate student and registration data.
• Run daily reports to verify accuracy and completeness of student records.
• Ensure student information is secure and handled appropriately.
• Financial Processing & Revenue Management:
• Process student payments accurately.
• Enter and reconcile revenue to ensure daily financial balance.
• Support financial compliance related to registration transactions.
• Process Improvement & Systems Expertise:
• Perform ongoing process improvement and recommend workflow efficiencies.
• Learn and utilize features of newly upgraded registration software.
• Assist in adapting procedures to system updates and institutional changes.
• Other duties as assigned.

To be considered for this position we will require an application, resume, and cover letter.

*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Benefits Category

For Full-time Employees:

• Health insurance with some employer paid options.
• Life insurance & AD&D (employer provided)
• Retirement plans (403(b), 457(b), and KPERS)
• Employer paid 8% contribution into a 403(b) no match required
• Paid time off (vacation, sick, personal, and floating holidays)
• 14 days of paid holidays
• Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
• Tuition reimbursement / assistance for non-JCCC courses for employee
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center
• And many more!

About JCCC:

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation f r educational excellence and student success for more than 50 years. That\'s five decades dedicated to smaller class sizes, more resources and a thriving campus culture - not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Mission: JCCC inspires learning to transform lives and strengthen communities.

Vision: JCCC will be an innovative leader in equitable student access, learning and success.

Equal Employment Opportunity:

JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights