Jobs in the United States

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Added 1 min ago
Program Manager - Virtual
Alight
Virtual, TX
Enable repeatable centralized execution Use common Program Execution controls, standards and artifacts while adapting the delivery method to the work. Use approved PPM and AI-enabled…
Added 2 mins ago
Real Estate Transaction Manager (Pharr, TX)
AEP Service Corporation
Pharr, TX
Maintain transaction records, reporting, and controls to support governance and audit readiness.
Added 2 mins ago
E
Prin Operations Specialist
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- $120,000 USD / year
Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday)
Added 2 mins ago
Paramedic - March 1, 2027 OKC
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Oklahoma City, OK
Paid continuing education and licensure. Well invest in you! Participate in a quality improvement project or special task force. Learn the communications side of our business. Attend…
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Emergency Medical Technician - March 1, 2027 OKC
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Senior Program Scheduler - Data Center
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Fort Wayne, IN
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
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Assistant Construction Project Manager - K-12 Projects
Turner & Townsend
Annapolis, MD
- $80,000 to $115,000 USD / year
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 3 mins ago
T&
Traveling Project Manager - Construction
Turner & Townsend
Stamford, CT
- $115,000 to $130,000 USD / year
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Added 3 mins ago
Supervisory Interdisciplinary
U.S. Army Criminal Investigation Command
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…laboratory services, verifying credentialing and quality assurance controls of external vendor facilities. Plan and organize the workflow of the Quality Management Branch; set and adjust…
Added 3 mins ago
Specialist, IT Support CFC/CC
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Provide 24x7 on-call support for planned/unplanned systems support and/or project support for all CFC / Call Center activities along with CSC projects
Added 3 mins ago
Principal Security Engineer
AutoTec
Birmingham, AL
- Experience in designing and implementing security systems and controls in complex enterprise environments.
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Sr. IT Identity & Access Management (IAM) Engineer
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- $60 to $75 USD / hour
Must have strong communications skills with the ability to interface with both executives and technical staff
Added 3 mins ago
EHS Intern
Southwire
Carrollton, GA
…on what they are learning in the classroom. Our programs are project based. Students will receive a project at the beginning of the summer and present it in our project expo at the end of…
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Safety & Health Spec/Advisor - Combined Cycle - GA Job Details | Black & Veatch Family of Companies
Black & Veatch
Cartersville, GA
Work up to a 12 hour shift doing hard physical labor in varying temperature extremes and other outside conditions
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Technical Business Analyst II
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Work closely with data engineers, architects, developers, quality teams, operations, product owners, and project leaders to maintain shared understanding throughout delivery.
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Sales Support Engineer
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As quotes become orders, complete the Order Entry tasks necessary to facilitate the transfer of the project to the project execution teams.
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Mechanical Engineer
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Alpharetta, GA
…release of complex mechanical solutions based on market and project requirements. Good communication skills and the ability to work collaboratively in a cross-functional product development…
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Controls Engineer - Traveling
Actalent
Marietta, GA
- $35 to $55 USD / hour
We are seeking a skilled Controls Engineer responsible for PLC commissioning and troubleshooting within various material handling systems. You will work collaboratively with a team of…
Added 4 mins ago
Integrated Program Scheduler- Level 3
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Marietta, GA
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Manage user access controls, permissions, encryption, and auditing mechanisms.
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Manager, Metrology
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Must possess in-depth knowledge of bio-pharmaceutical Clean Utilities
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Scheduler
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Working knowledge of PMWeb or other Project Controls Software.
Added 4 mins ago
Sr. Mechanical Engineer, Data Center, Colocation Regional Engineering - AMER
Amazon
Atlanta, GA
…performance of critical electrical/mechanical/fire suppression/controls systems/structural…
Added 4 mins ago
Senior Data Center Electrical Engineer , Mechanical Products and Services
Amazon
Atlanta, GA
Lead the electrical aspect of new product design and development for mechanical cooling equipment, including motor controls, VFDs, power distribution panels, control wiring, and…
Added 4 mins ago
FINANCE MANAGER
Compass Group, North America
Atlanta, GA
Assist with the implementation and maintenance of finance processes and controls across Compass Community Living (CCL).

Johnson Controls Inc.

Security Customer Technical Support Representative

United States

$20 to $27 USD / hour

Apply on jci.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $20 to $27 USD / hour
Posting language: English
Posted: Nov 12, 2026

Original job description

Johnson Controls helps protect people, property, and critical operations. In this role, you will support bank security and physical security equipment with a focus on keeping electronic security systems reliable, functional, and aligned with company standards.

Role Overview We are looking for a customer-focused security systems professional to provide coordination, maintenance, and technical support for Corporate Security electronic security systems. You will work across alarm, digital video, and card access environments, coordinate with vendors, and help ensure security deliverables are implemented according to company standards and industry best practices.

Key Responsibilities

Provide coordination and maintenance support for bank security and physical security equipment.
Deliver technical support and diagnostics for complex alarm, digital video, and card access systems.
Program, maintain, and update information for Corporate Security electronic security systems.
Initiate service calls for video, alarm, and card access system repairs.
Remotely program system maintenance and repairs for vendors while service is being conducted.
Identify potential issues or concerns with electronic security systems and escalate unresolved risk items as needed.
Work with vendors to help ensure the electronic security program remains well maintained and fully functional.
Build and maintain positive working relationships with peers, managers, clients, integrators, vendors, tenants, and other partners.

How You Will Do It

Take ownership of support activities with safety, integrity, and accountability, and escalate issues quickly when a risk cannot be resolved independently.
Stay close to the work by using diagnostics, remote programming, and vendor coordination to keep systems operating effectively.
Use practical judgment, clear communication, and steady follow-through to resolve problems and keep stakeholders informed.
Look for small, continuous improvements in system support, documentation, and service response so performance gets better over time.
Work as one team across internal partners and external vendors, building trust through responsiveness and collaborative problem-solving.

Qualifications

Three or more years of technical system support experience.
Experience with video intrusion, alarm, and access control management systems.
Ability to evaluate possible solutions using experience, judgment, and precedents while working under moderate supervision.
Ability to resolve issues quickly or escalate appropriately when needed.
Strong verbal and written communication skills with the ability to communicate complex information in a straightforward manner.
Strong organizational, project, and time management skills.
Demonstrated ability to learn multiple software applications and advanced proficiency with Microsoft Office software products.
Where legally permissible, if hired, you must be fully vaccinated against Covid-19 no later than your start date, unless you have a valid medical condition or sincerely held religious belief that precludes vaccination.

Nice to Have

Professional certification in the security industry, such as ASIS Physical Security Professional or similar.
CPTED (Crime Prevention Through Environmental Design) training.
Advanced experience with Microsoft Excel, including the ability to work with large datasets.
Pacom-gms and emcs/ dmp remote link.
Verint Vid Center and Op Center.
March Networks Admin Console and Investigator.
Honeywell ProWatch or Bosch RPS.
IBM Tririga for service calls.
Experience with ticketing management systems.
Experience with normal office suite and Mastermind.

Why Join Us We offer a competitive salary, 15 days of vacation in the first year, and a comprehensive benefits package that includes 401K, medical, dental, and vision care available from day one. You will also have access to on-the-job and cross-training opportunities, an employee discount program, and a Zero Harm safety policy.

HIRING HOURLY RANGE: $20.00-$27.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-usIf this role sounds like a fit, we encourage you to apply and bring your security systems expertise to the team.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Apply on jci.wd5.myworkdayjobs.com About employer

More about this job

Skills

Technical support
Building systems monitoring technology
Maintenance and repair
Communication skills
Documentation
Problem solving
Time management
Microsoft Office
Microsoft Excel

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Work requirements

Jobs in the United States