Jobs in the United States

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Senior CIAM Software Engineer
Zions Bancorporation
UT
Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we…
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Director of IT Infrastructure
Safe-Guard Products International LLC
Atlanta, GA
Working closely with IT Operations, Cybersecurity, Software Engineering & Delivery, Corporate Systems, Data, and AI leadership, the Director will ensure infrastructure is a strategic…
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PG
Head of Learning & Development
Publicis Groupe Holdings B.V
New York, NY
- $212,464 to $300,000 USD / year
…Development partners closely with senior leaders, HR, technology, operations, and business teams to embed learning into the flow of work and prepare employees for the changing demands of…
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Agent Ops, Technical Product Management (Forward Deployed Engineer)
Dell
Round Rock, TX
…Management, you will work directly with product, engineering, and operations teams to understand their problems, identify the patterns behind them, and define and curate agent-based…
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SA
Sr. Staff Solutions Architect – Supply Chain (R6251)
Shield AI
Dallas, TX
- $148,320 to $222,480 USD / year
…and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and…
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Sr. Staff Solutions Architect – Manufacturing (R6252)
Shield AI
Dallas, TX · Seattle, WA
- $148,320 to $266,976 USD / year
…and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and…
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Sr. Staff Solutions Architect – HCM (R6255)
Shield AI
Dallas, TX · Seattle, WA
- $148,320 to $266,976 USD / year
…and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and…
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Sr. Staff Solutions Architect - Finance (R6254)
Shield AI
Dallas, TX · San Diego, CA · Seattle, WA · San Mateo, CA
- $148,320 to $266,976 USD / year
…and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and…
Added 1 min ago
UG
Strategic Advisor - Inland Empire
UnitedHealth Group
Ontario, CA
- $96 to $165 USD / hour
Working collaboratively with the Market CEO and physician, clinical, operations, finance, growth, and People leaders, the Market Advisor provides an enterprise and market-wide perspective…
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UG
VP, Revenue Cycle Management - Client Delivery
UnitedHealth Group
AZ
- $200,400 to $343,500 USD / year
…The role provides strategic leadership across revenue cycle operations, advances automation and artificial intelligence capabilities, and aligns Operations, Product, Technology, Analytics…
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UG
Associate Director, Licensing Operations
UnitedHealth Group
Dallas, TX · Minneapolis, MN · Tampa, FL · Phoenix, AZ · Hartford, CT
- $112,700 to $193,200 USD / year
The Associate Director, Licensing Operations provides business and operational leadership for the centralized Licensing capability. The role converts Director-level priorities into a…
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Supervisor, Medical Clinical Operations
UnitedHealth Group
Redding, CA
- $60,200 to $107,400 USD / year
Positions in this function are involved in management and administration of multiple Technology functions, or managing general operations which are not specific to one Technology Function.
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Controls Research Engineer: GE Vernova Advanced Research
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United States
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IT Service Operations Analyst - Federal Health IT
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Remote, United States
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Head of Customer Support (US)
HiBob
United States
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…cross-functional discussions with Customer Success, Product, Engineering, Operations, and global CX leadership, using Voice of Customer, operational data, and regional signals to influence…
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(Sr.) Manager, Strategy & Growth
Warner Chappell Music Inc
United States
- $80,000 to $120,000 USD / year
3-5+ years of experience in strategy, operations, consulting, or a related field (music industry experience preferred, not required)
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Lead II, Spares Account Management
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United States
…serves as the key link between customers, engineering teams, operations, and supply chain functions to ensure material availability, demand fulfillment, and customer satisfaction. This role…
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Strategic Partnership Manager
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New York City, NY
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Added 2 mins ago
BW
Assistant Closing Manager Full Time
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Coventry, RI
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This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid…
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Sr Principal Software Design Quality Engineer - Relocation Assistance Provided
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…a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional…
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VP/SVP, Business Development
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Senior Manager, Autonomous Vehicle Technical Program Management
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Enterprise Product Owner II
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Data Center Capacity Engineer II (Remote)
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…forecasting models and dashboards; and partner with Data Center Operations, Network Engineering, Supply Chain, and Systems Infrastructure teams to ensure capacity is available ahead of…

Johnson Controls Inc.

HVAC Service Operations Manager 1

United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

HVAC Service Manager Johnson Controls helps customers create safe, efficient, and reliable building environments. In this role, you will lead a truck-based service business that supports customer satisfaction, operational excellence, and profitable growth across the assigned territory.

Role Overview Under general direction, the HVAC Truck Based Service Manager manages the service team, service assets, and execution of the truck-based business. The role is responsible for growing labor and material business, delivering customer satisfaction plans, and supporting revenue, gross margin, and service asset management. Success in this role comes from strong leadership, disciplined business planning, and a consistent focus on team development and customer outcomes.

Key Responsibilities

Lead the execution of the truck-based service business and maintain consistent delivery systems across the territory.
Manage branch service business plans, financial plans, revenue forecasts, and gross margin performance.
Drive profitable growth through effective management of people, financial resources, and material assets.
Develop strategic operating plans that align with service sales and account goals.
Build and retain customer relationships through networking in the local business, governmental, and professional community.
Review proposals, estimates, and account assignments with Sales to support accurate and effective service execution.
Audit service operations, support contractual obligations, and take action to improve customer satisfaction and performance.
Recruit, hire, coach, and retain service support staff while supporting performance reviews and development plans.

How You Will Do It

Lead with accountability, safety, and integrity so the team knows what success looks like and how to deliver it.
Stay close to the work by reviewing operations, proposals, and financial results regularly, then remove obstacles that slow the team or affect the customer.
Use monthly one-on-ones, operational reviews, and clear performance expectations to build a culture of coaching, candor, and continuous improvement.
Work as one team with Sales, matrix partners, and field leaders to balance account ownership, resource needs, and customer commitments.
Apply standardized tools, systems, and service processes consistently so execution is reliable, measurable, and cost effective.
Make decisions based on service performance, pricing, gross margin, and customer feedback, then adjust quickly when results need to improve.

Qualifications

Bachelor’s degree in engineering or business, or equivalent work experience.
Eight to ten or more years of progressively more responsible operations management experience in the service industry.
Five or more years of direct management experience.
Experience in HVAC, building controls, or a similar service delivery environment.
High-level competence in written and verbal communication.
Strong presentation skills and the ability to speak to large audiences.
Ability to lead and direct diverse teams.
Basic financial and accounting knowledge.
Proficiency in Microsoft Office applications and a Windows-based environment.
Ability to travel up to 50% of the time.

Nice to Have

Previous sales or account management experience.
Industry networking experience within local business, technical, or community organizations.
Technical school training or a diploma in electronic or mechanical systems.
Five or more years in a service management role directing a similar service team.

Why Join Us We offer a competitive salary, paid vacation, holidays, and sick time, with 15 days of vacation in the first year. You will also receive a comprehensive benefits package including 401K, medical, dental, and vision care, available day one. Johnson Controls supports growth through extensive product training and on-the-job cross-training, all within an encouraging, collaborative environment grounded in the Zero Harm policy.

If you are ready to lead a service team, grow customer relationships, and drive strong business results, we invite you to apply.

HIRING SALARY RANGE: $92,400K - $138,900. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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