Customer Service Agent

This position has a built-in promotion program that will allow you to earn2 raises in your first six months!

+-----------------------------------------------------------------------+ | This position has a built-in promotion program that will allow you to | | earn2 raises in your first six months! | | | | What you will do | | | | - Our Customer Service Agents will serve as Emergency Dispatch | | Operators, monitoring systems for alarm signals and responding to | | alarms using the information provided in instruction screens. | | | | - You will learn about the dispatch operator role and standard | | operating procedures through our paid training course. | | | | - Once on the job, you will place the necessary outgoing calls to | | verify an alarm, dispatch the proper authorities, and notify | | responsible parties. | | | | - Part of your job will be to properly document what happened and | | how you handled this situation within the system and make sure | | you followed all the appropriate steps. | | | | | | | | How you will do it: Asan Emergency Dispatch Operator, you will | | participate in a five-week training program. We provide a fun and | | interactive learning environment. You will learn about the role and | | the great opportunities within our company, what is expected of you, | | and how we monitor your performance and work together through the | | training classes so that you can be a successful Emergency Dispatch | | Operator. Youwill also be automatically enrolled in our Completion | | Bonus Program, where you will be able to earn3 bonuses in your first | | year! | | | | | +-----------------------------------------------------------------------+

What we look for Required

• High school diploma or GED preferred
• Must be 18 years old
• Multiple shifts available
• Minimum of six (6) months of customer service experience; one year or more call center experience preferred

Preferred

• Excellent communication skills
• Able to type between 20 - 25 wpm
• Basic knowledge of computer applications
• Ability to work efficiently under pressure
• Strong problem-solving skills
• Strong organizational skills
• Strong work ethic