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Project Cost Controls Manager
BAE Systems
Kingsport, TN
…current and future operational requirements. We are seeking a Project Cost Controls Manager to help manage the integration of new technologies into our proven platforms. If you have a track…
Added just now
Manager of Sustainability
Tractor Supply Company
Brentwood, TN
…performance indicators; maintain processes, documentation, and controls that support data integrity, consistency, and…
Added 1 min ago
Project Engineer
ManpowerGroup
Memphis, TN
Our client, a leading food processing and packaging organization, is seeking a Project Engineer to join their team. As a Project Engineer, you will be part of the Engineering organization…
Added 1 min ago
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Financial Operations Coordinator
CBRE
Memphis, TN
- From $21 USD / hour
This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls.
Added 1 min ago
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Business Controls, Officer - State Street Investment Management
State Street
Boston, MA
- $65,000 to $113,750 USD / year
The Global Business Controls team is part of the first line of defense and plays a critical role in supporting the firm's growth strategy through effective governance, risk management,…
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Lead Principal Portfolio Integration, Project Controls TPM (Port Washington - Wisconsin)
Oracle
Nashville, TN
- $126,200 to $264,100 USD / year
We are seeking a Lead Principal Portfolio Integration, Project Controls TPM (Port Washington - Wisconsin) to serve as a senior portfolio controls and execution analytics resource across…
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Certinia Senior Product Manager
UKG
Nashville, TN
…supports the end-to-end services lifecycle, from estimation and project setup, through resource planning, time entry, expenses, delivery tracking, billing, and…
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Senior Network Developer 3 (IC3) – Network Region Build (NRB)
Oracle
Nashville, TN
- $91,400 to $187,000 USD / year
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Senior Manager, PMO & Business Intelligence (M3)
Oracle
Nashville, TN
- $126,200 to $264,100 USD / year
…builds and expansion activities, acting as a senior liaison with project and engineering teams to manage timelines, capacity, and ensure adherence to world-class standards. Guides teams…
Added 1 min ago
ServiceNow - ServiceNow Industry Workflow Architect - Tech Cons - Open Location
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Nashville, TN · Chattanooga, TN · Memphis, TN
…solutions meet platform best practices, regulatory standards, and project outcomes. The Architect works closely with delivery teams, stakeholders, and customers to translate business…
Added 1 min ago
Regional Automation Engineer Manager, R2L/GSF
Amazon
Nashville, TN
…fulfillment centers. You’ll monitor and support their work in controls automation and technical support while ensuring they effectively troubleshoot complex control systems and analyze…
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Area Project Controls Lead, Mega Campus
Meta
Nashville, TN
We are seeking a candidate for a key project leadership role leading project controls operations for an AI enabling infrastructure campus, Mega Campus (1 GW+), of unprecedented scale and of…
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Senior Controls Integration Engineer, Worldwide Design and Engineering
Amazon
Nashville, TN
WWDE is looking for a Senior Controls Integration Engineer to be part of our global team to deliver the next generation of world-class fulfillment systems. Successful candidates are natural…
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Senior Trade Compliance Program Manager, Global Trade Services
Amazon
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Execute the rollout of controls and audits, including testing and measuring their effectiveness.
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Director, Specialty Clinical Solutions/Medical pharmacy exp required- REMOTE
Prime Therapeutics
Nashville, TN
Strong presentation skills who exude high confidence in project output and production
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HCP Engagements - Managed Services - Health PLS, Senior Associate
PwC
Nashville, TN
…clients navigate regulatory requirements and strengthen internal controls through practical managed services support. As a Senior Associate you will analyze complex situations, build…
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Data Engineering Senior Analyst
EY
Nashville, TN
Added 1 min ago
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Electrical Engineer 3
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Nashville, TN
- $122,100 USD / year
…candidate will work collaboratively with engineers, scientists, project managers, and external partners to address the complex technical and operational challenges facing electrical power…
Added 1 min ago
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Lead Power Systems Controls Engineer
Eaton Corporation
Nashville, TN · Louisville, TN · Memphis, TN
- $97,000 to $143,000 USD / year
Our Power Systems Controls (PSC) group is a full-service integrator of the necessary systems, equipment, and technologies to provide a complete power systems automation solution. This team…
Added 1 min ago
Director, Construction
Bridgestone Americas
Nashville, TN
…and external resources and establishes consistent processes, controls and performance standards across the construction program. This role partners closely with Real Estate, Design,…
Added 1 min ago
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Regional Maintenance Manager
CBRE
Nashville, TN
- $200,000 to $210,000 USD / year
Handles the planning, organization, and controls for a major functional area or department.
Added 1 min ago
STA Technical Specialist - Electronics
Ford Motor Company
Nashville, TN
Expert level knowledge of electronics manufacturing processes, specifically process controls.
Added 1 min ago
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Lead Data Engineer-Snowflake
Cognizant
Nashville, TN
- $115,000 to $135,000 USD / year
Implement data quality controls, validation frameworks, and exception handling processes to ensure data accuracy and reliability.
Added 1 min ago
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AI-Augmented Data Analyst
Cognizant
Nashville, TN
- $115,000 to $135,000 USD / year
Implement data quality controls, validation routines, and reconciliation processes to maintain trusted analytical assets.
Added 1 min ago
QHSE Specialist
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…QHSE Manager Projects and QHSE Systems Manager to align site, project and system requirements. The role coordinates safety-critical facilities controls and emergency readiness; general…

Johnson Controls Inc.

Client Resource Coordinator 2

United States

$30 to $45 USD / hour

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Job details

Pay: $30 to $45 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Here's what we have to offer

Competitive pay
Paid vacation, holidays, and sick time
Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one
Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Scheduling and management support
JCI Employee discount programs (The Loop by Perk Spot)

What you will do

Under direct supervision of the Service Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service. Manages the schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debrief activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.

How you will do it

This position is on site preferred.
Receives customer requests for unscheduled or scheduled service.
Coordinates labor scheduling to align technicians to the appropriate customer and service needs.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Debrief activities daily.
Ensures Technicians are provided with daily schedules. Maintains consistent communication with assigned Technicians
Follows up on activities to ensure completion in an established timeframe.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Scheduled Service Visits – on time.
Parts ordering/PO creation support.
Start-up support.
Customer PO confirmation.
WIP Management.
Reconcile exceptions (SIR and AP).
Attend daily team huddles
Attend weekly planning/scheduling meetings.
Assist with monitoring of time and expense reporting submission.
Review and correct unassociated time for timesheets for technicians.
Other duties and administrative activities as assigned.

What we look for Required

High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.
Able to prioritize work activities based on financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.

Preferred

Associate degree.
Experience and/or basic project accounting or costing principles.

HIRING HOURLY RANGE: $30-$45 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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More about this job

Skills

Scheduling
HVAC
Forecasting
Customer service
Business processes
Communication skills
Reporting
Work independently
Attention to detail
Interpersonal skills

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