Jobs in the United States

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Added 17 mins ago
A&
Senior Appian Developer
Astor & Sanders
Remote, United States
- $140,000 to $180,000 USD / year
Implement and oversee DevSecOps practices to automate testing, security scans, and deployment pipelines.
Added 34 mins ago
Safety & Wellness Manager, Operations & Policy Analyst 3 - Salem, OR (Hybrid)
Department of Corrections
United States
Safety & Wellness Manager, Operations & Policy Analyst 3
Added 36 mins ago
Clinical Testing Automation Analyst
Highmark Health
Jefferson City, MO
The Associate Technical Analyst supports the development, execution, and maintenance of automated testing solutions that improve the quality, reliability, and efficiency of clinical and…
Added 40 mins ago
AP
Commercial Data Product Owner - Job ID: 2080
Ascendis Pharma
Remote, United States
- $180,000 to $190,000 USD / year
3-5+ years of Product Owner, Business Analyst, Data Analyst, or related experience.
Added 43 mins ago
Senior Analyst, Rebate Administration
Abbott
Austin, TX
The Rebate Analyst is responsible for administering customer rebate and fee programs throughout the contract lifecycle, ensuring accurate, timely payments and compliance with contractual…
Added 43 mins ago
OCA - Data Analyst III-IV
OFFICE OF COURT ADMINISTRATION
AUSTIN, TX
Added 43 mins ago
Senior Analyst, Rebate Administration
Abbott
Austin, TX
The Rebate Analyst is responsible for administering customer rebate and fee programs throughout the contract lifecycle, ensuring accurate, timely payments and compliance with contractual…
Added 1 hour ago
AU
SOC Security Analyst - Corporate Building
Allied Universal
New York, NY
- $25.5 to $26.5 USD / hour
Allied Universal is currently looking to hire a SOC Security Analyst for a Corporate Building in Midtown, Manhattan.
Added 1 hour ago
AC
Technical Product Marketing Manager
AppGate Cybersecurity, Inc.
Remote, United States
- $160,000 USD / year
Map AppGate capabilities to government compliance and security control requirements (e.g., NIST SP 800-53, CMMC, FedRAMP, DISA STIGs) and translate them into content that helps agencies and…
Added 1 hour ago
Sr. Director, Analyst – Cybersecurity Executive Product Management
Gartner
Remote, United States
In your role as Sr. Dir. Analyst for High Tech (HT) Cybersecurity, you will be primarily responsible for leading and advising Gartner clients by researching cybersecurity across a range…
Added 1 hour ago
AI Business Analyst
Coretek Services
Remote, United States
The AI Business Analyst coordinates priorities with the project or workstream lead and collaborates with architects, data and AI engineers, security resources, and other delivery…
Added 1 hour ago
B
GIS Analyst Spring 2027 Internship (Paid/Remote)
Ballotpedia
Remote, United States
- $20 USD / hour
…sense of purpose.” - Alisha Khodabocus, Summer/Fall 2025 GIS Analyst…
Added 1 hour ago
Program/Project/Management Analyst, Senior
StraCon Services Group, LLC.
Lexington Park, MD
Job ID# 1837 StraCon Services Group, LLC is seeking a Program/Project/Management Analyst, Senior to support a NAVAIR program office at Lexington Park, MD. The Program/Project/Management…
Added 1 hour ago
T
ServiceNow GRC Specialist
TEKsystems
Bethesda, MD
- $52.88 USD / hour
…II or IAM Level I/II qualification required (e.g., CompTIA Security+ CE, CySA+, CGRC, or CISA). Formally aligns with DCWF Work Roles 431 (Knowledge Manager) and 461 (Systems Security…
Added 1 hour ago
G
Data Analyst Division of Comparative Medicine
Guidehouse
BETHESDA, MD
- $74,000 to $124,000 USD / year
We are currently searching for Data Analyst to provide support services the Division of Comparative Medicine (DCM) to satisfy the overall operational objectives of the National Institutes…
Added 1 hour ago
Data Visualization Analyst
BOOZ, ALLEN & HAMILTON, INC.
Lexington Park, MD
To transform in today's evolving digital world, organizations must harness data to resolve emerging problems at scale. Do you thrive on using your critical-thinking skills to dig deep into…
Added 2 hours ago
Operations Analyst (SRE)
CGI Technologies and Solutions, Inc.
Lafayette, LA · Baton Rouge, LA
…automation, and IT Service Management (ITSM). The Operations Analyst is a hands-on Site Reliability Engineering (SRE) practitioner responsible for monitoring, triaging, and resolving…
Added 3 hours ago
PROGRAM ANALYST
U.S. Air Force - Agency Wide
Hurlburt Field, FL
…primary purpose of this position is: To serve as a Program Analyst and Headquarters Air Force action officer supporting Agency modernization and implementation of Air Force Force Design.…
Added 3 hours ago
Board Certified Behavior Analyst / BCBA
ICBD
Remote, United States
Board Certified Behavior Analyst / BCBA – ABA Centers of Georgia
Added 3 hours ago
Board Certified Behavior Analyst / BCBA
ICBD
Remote, United States
Board Certified Behavior Analyst / BCBA – ABA Centers of Georgia
Added 3 hours ago
Board Certified Behavior Analyst / BCBA
ICBD
Remote, United States
Board Certified Behavior Analyst / BCBA – ABA Centers of Georgia
Added 3 hours ago
Board Certified Behavior Analyst / BCBA
ICBD
Remote, United States
Board Certified Behavior Analyst / BCBA – ABA Centers of Georgia
Added 3 hours ago
Board Certified Behavior Analyst / BCBA
ICBD
Remote, United States
Board Certified Behavior Analyst / BCBA – ABA Centers of Georgia
Added 3 hours ago
Board Certified Behavior Analyst / BCBA
ICBD
Remote, United States
Board Certified Behavior Analyst / BCBA – ABA Centers of Georgia
Added 3 hours ago
Board Certified Behavior Analyst / BCBA
ICBD
Remote, United States
Board Certified Behavior Analyst / BCBA – ABA Centers of Georgia

Johnson C Smith University

Software Application Analyst I

Charlotte, NC, United States

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Job details

Experience: 0-2 years of related experience supporting enterprise applications, application integrations, databases, reporting, automation, or software quality assurance.
Posting language: English

Original job description

Position Summary The Software Applications Analyst I supports, administers, integrates, and continuously improves the University’s enterprise application portfolio. The position provides functional and technical support for cloud-based and on-premises systems, with primary emphasis on Ellucian Colleague SaaS, Colleague Self-Service and Experience, TouchNet, EAB platforms, Canvas, and other University-leveraged systems. The analyst works with campus stakeholders and vendors to resolve incidents, implement enhancements, maintain reliable data exchanges, automate repeatable processes, and develop secure API and database integrations. The role also develops documentation and training, performs testing and quality assurance, and supports projects that advance efficient, accurate, and user-centered University operations. Core Application Portfolio

Ellucian Colleague SaaS, including Colleague UI, Self-Service, Experience, Data Connect, Data Warehouse, Ethos, and related modules and services
TouchNet payment, commerce, and student-account related solutions
EAB platforms, including Navigate and EAB 360 or successor products
Canvas learning management system and associated integrations
Colleague CRM Recruit, PowerFAIDS, Softdocs, Maxient, Blackbaud Raiser’s Edge, Handshake, StarRez, Upswing, TicketReturn, OCLC, and other University-leveraged systems
Legacy and transitional platforms, interfaces, and data repositories as assigned

Essential Duties and Responsibilities Application Administration and Support

Provide day-to-day functionality and technical administration for assigned enterprise applications across production, test, development, and training environments.
Manage incidents, service requests, known issues, vendor cases, upgrades, feature releases, maintenance activities, license or renewal notices, and application lifecycle tasks.
Monitor system availability, scheduled jobs, interfaces, automated procedures, and integrations; investigate failures and coordinate timely resolution.
Configure application settings, roles, permissions, workflows, forms, and features in accordance with approved change management and security practices.
Provide accurate and responsive support to students, faculty, staff, and campus offices; escalate complex issues to vendors or internal technical teams when appropriate.

Data Integration, APIs, and Automation

Design, build, test, document, monitor, and maintain integrations among Ellucian Colleague SaaS, TouchNet, EAB, Canvas, and other University systems.
Develop and support RESTful API integrations, including authentication, data mapping, error handling, logging, validation, scheduling, and secure transfer of institutional data.
Use Python, SQL, vendor integration tools, scripting, and workflow or scheduling technologies to automate repeatable operational and data-processing tasks.
Create, maintain, optimize, and troubleshoot SQL queries, views, stored procedures, extracts, imports, and reports across supported database platforms.
Perform data analysis, transformation, reconciliation, validation, and quality assurance to ensure complete, accurate, and timely information between systems.
Maintain technical specifications, interface inventories, field mappings, schedules, dependencies, credentials-handling procedures, and recovery steps for integrations and automated processes.

Implementation, Testing, and Change Management

Analyze business requirements and current operating procedures; translate needs into application configurations, technical requirements, integrations, reports, or process improvements.
Evaluate vendor enhancements and new technologies for compatibility, security, accessibility, data integrity, operational impact, and alignment with university needs.
Plan and perform unit, integration, regression, user-acceptance, and post-deployment testing; document results and coordinate issue remediation.
Prepare and facilitate change requests, implementation plans, rollback plans, release communications, and production validation activities.
Participate in application implementations, upgrades, migrations, data conversions, and cross-functional technology projects.

Documentation, Training, and Collaboration

Create and maintain system documentation, runbooks, knowledge-base articles, data dictionaries, user guides, training videos, and standard operating procedures.
Deliver application training and presentations for students, faculty, staff, IT Support, campus departments, leadership, and vendors as required.
Collaborate with functional offices, IT colleagues, vendors, consultants, and project teams to identify solutions and deliver successful outcomes.
Communicate system status, risks, dependencies, outages, changes, and project progress clearly to technical and nontechnical audiences.

Security, Compliance, and Service Quality

Follow University policies and applicable standards for information security, privacy, access control, records handling, and change management.
Apply least-privilege access principles and protect credentials, personally identifiable information, financial data, and other sensitive institutional information.
Support audit requests, access reviews, control documentation, disaster-recovery preparation, and business-continuity activities for assigned systems.
Provide quality assurance for outstanding issues and contribute to reliable, efficient, and customer-focused technology services.

Required Qualifications

Bachelor’s degree in computer science, information systems, management information systems, software engineering, data analytics, or a related field; relevant professional experience may be considered in accordance with university requirements.
0-2 years of related experience supporting enterprise applications, application integrations, databases, reporting, automation, or software quality assurance.
Demonstrated working knowledge of SQL and Python, including the ability to read, write, test, troubleshoot, and document code.
Knowledge of relational databases and data concepts, including PostgreSQL, Microsoft Access, data mapping, validation, and structured data exchange.
Knowledge of API concepts and integration methods, including REST, JSON, authentication, error handling, and secure data transmission.
Knowledge of HTML and general web-application concepts; familiarity with Java or other programming languages is beneficial.
Ability to analyze complex issues, manage multiple priorities, work independently, meet deadlines, and maintain attention to detail.
Strong written, verbal, analytical, customer-service, presentation, and interpersonal communication skills, including the ability to communicate with university leadership and nontechnical users.
Proficiency with Microsoft Office and Microsoft 365; familiarity with Google Workspace and Apple products.

Preferred Qualifications

Experience supporting Ellucian Colleague SaaS, Colleague Self-Service, Experience, Ethos, Data Connect, or related Ellucian products.
Experience supporting TouchNet, EAB Navigate or EAB 360, Canvas, or other higher-education enterprise platforms.
Experience building or supporting system-to-system integrations, scheduled jobs, ETL processes, data extracts, web services, or workflow automation.
Experience with source control, code review, API testing tools, ticketing systems, change management, and technical documentation.
Experience in higher education or in a complex environment with interconnected administrative, academic, financial, and student-support systems.

Knowledge, Skills, and Abilities

Enterprise application administration and troubleshooting
SQL querying, reporting, stored procedures, and database support
Python scripting, automation, and data processing
API integration, data exchange, and interface monitoring
Requirements analysis, testing, quality assurance, and change management
Technical writing, user training, and knowledge transfer
Vendor management and cross-functional collaboration
Professional judgment, confidentiality, initiative, accountability, and continuous learning

Working Conditions and Physical Requirements Work is typically performed in an office or remote-work setting at a desk, with regular meetings and support activities across campus, either in person or virtually. The position may occasionally require work outside normal business hours to support maintenance, implementations, outages, or critical operational needs. The employee may be required to lift or move equipment weighing up to 50 pounds and to maintain a safe, orderly work area. Supervisory Responsibility This position has no direct reports unless otherwise assigned. The position reports to the Assistant Director of IT Systems Operations. Additional Expectations The duties listed are intended to describe the general nature and level of work performed. They are not an exhaustive list of all responsibilities, duties, qualifications, or working conditions. Responsibilities may be modified to meet the evolving operational and strategic needs of the University. Final classification, compensation, minimum requirements, and employment language are subject to Human Resources review and approval.

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Skills

Technical support
Ellucian Colleague
Documentation
Quality assurance
Data warehouse
Learning management systems
Change management
RESTful API
Scheduling
Python
SQL
Workflow
Process data
Troubleshoot
Perform data analysis
Collaboration
Presentation skills
Leadership
Regulatory compliance
Implement ICT recovery system
Computer science
Data analysis
Reporting
PostgreSQL
Microsoft Access
HTML
Oracle Java
Programming languages
Work independently
Meet deadlines
Attention to detail
Customer service
Communication skills
Microsoft Office
Microsoft 365
Google Workspace
Data engineering
Troubleshooting
Technical writing

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