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Customer Insights & Analytics Manager
Goodwill of Colorado
Colorado Springs, CO
- $85,000 to $95,000 USD / year
Lead qualitative and quantitative research, including surveys, focus groups, interviews, customer listening, and audience studies, to uncover the needs, motivations, and behaviors of…
Added just now
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Technical Program Product Manager
Kforce
Remote, United States
- $65 to $72 USD / hour
Lead the ISO 9001 program end to end: gap assessment, roadmap, documentation, training, internal audits, management review and the certification audit
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Senior Counsel
2U
Remote, United States
Counsel program management and university-facing operations teams on day-to-day legal matters, including contract interpretation, intellectual property, communications with university…
Added 1 min ago
Strategic Account Manager
Coherent Corp. US
Santa Clara, CA
Design Win Leadership - Lead the team to obtain new business through design wins or programs held by competitors. Identify, assess and manage business opportunities, create a strategy and…
Added 1 min ago
FM
Travel Cath Lab Technologist
Fusion Medical Staffing
Asheville, NC
- $2,269.83 to $2,609 USD / week
Adhere to radiation safety protocols, ensuring proper use of lead aprons, shields, and dosimeters
Added 1 min ago
Vice President of Strategic Growth and Business Development Operations
Goldbelt, Inc.
Washington, DC
…support customers across scientific, clinical, technological, and program management…
Added 1 min ago
HK
School-Age Childcare Program Director - After School
HEALTHY KIDS PROGRAMS
West Pawlet, VT
- $19 to $21 USD / hour
You will lead school-based programs and directly impact program quality and success
Added 1 min ago
HK
School-Age Childcare Multi-Site Director - After School
HEALTHY KIDS PROGRAMS
Dorset, VT
- $22 USD / hour
You will lead multiple school-based programs and play a key role in shaping program quality, staffing stability, and enrollment success across your sites.
Added 1 min ago
Director of Nursing-Assisted Living
Brookdale Senior Living Inc.
Cincinnati, OH
As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care…
Added 1 min ago
Wellness Director
Brookdale Senior Living Inc.
Highlands Ranch, CO
As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care…
Added 1 min ago
Project Manager, Integrated Controls
Basepoint Building Automations
Des Moines, IA
Lead project meetings to coordinate HVAC controls engineering, installation, equipment interfaces, and commissioning activities.
Added 1 min ago
Cook
Brookdale Senior Living Inc.
Salina, KS
…exciting opportunities for advancement in positions such as Lead Cooks, Sous Chefs and Managers of Dining…
Added 1 min ago
Prenatal Account Executive
BillionToOne
United States
Managing the full lifecycle of the product sales process, including new business development and lead generation
Added 1 min ago
Cook
Brookdale Senior Living Inc.
Phoenix, AZ
…exciting opportunities for advancement in positions such as Lead Cooks, Sous Chefs and Managers of Dining…
Added 1 min ago
Director Contact Center Operations
GT Independence
Remote, United States
Partner with local and program leaders to transition teams into the new model without disrupting service.
Added 1 min ago
Resident Care Director - RN
Brookdale Senior Living Inc.
Goldsboro, NC
As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care…
Added 1 min ago
Cook
Brookdale Senior Living Inc.
Fayetteville, NY
…exciting opportunities for advancement in positions such as Lead Cooks, Sous Chefs and Managers of Dining…
Added 1 min ago
Cook
Brookdale Senior Living Inc.
Virginia Beach, VA
…exciting opportunities for advancement in positions such as Lead Cooks, Sous Chefs and Managers of Dining…
Added 1 min ago
SO
Information Technology Manager 1
State of Ohio
Columbus, OH
- $48.93 to $69.94 USD / hour
…efficient operation of state agencies, boards, and commissions. DAS program areas serve our Ohio government customers, who in turn directly serve the interests of Ohioans. We help procure…
Added 1 min ago
Director-Clinical Operations, Adult Academic Health Center
Indianapolis, IN
Requires that the RN has graduated from a nationally accredited nursing program.
Added 1 min ago
Associate Vice President, Risk Measurement, Governance & Reporting
Humana Inc.
Louisville, KY · Tampa, FL
· Lead, coach, and develop team members responsible for governance administration, risk measurement, analytics, reporting, and program support.
Added 1 min ago
Clinical Trainer
Behavioral Innovations
Grand Prairie, TX
Clinical Trainer / Lead Registered Behavior Technician (RBT)
Added 2 mins ago
SH
Exercise Physiologist
Sharon Hospital
Sharon, CT
- $26.48 to $50.49 USD / hour
3. Assists Program Coordinator in the designing and implementing of new programs.
Added 2 mins ago
PP
Physical Therapist Assistant
Peak Physical Therapy - Upstream
Fort Worth, TX · Ft. Worth, TX
- $29 to $35 USD / hour
Achievable monthly clinical bonus program, over 90% of clinicians qualify
Added 2 mins ago
Sales Leader
Express
Oklahoma City, OK
Lead and models our customer experience model.

John W. Danforth Company

Technology Support Analyst II

Dublin, OH, United States

Compensation Range: $60,000-$65,000

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Job details

Pay: Compensation Range: $60,000-$65,000
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

About Us

John W. Danforth Company, one of the largest mechanical contractors in the Northeast, is growing! We believe our people are our greatest asset and invest in training, career development, employee engagement, and team support. We are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair.

Job Summary

As a Technology Support Analyst II at John W. Danforth Company, you will assist with technical support activities, including troubleshooting IT issues, performing equipment installations and maintenance, and providing end-user assistance. You will play a hands-on role in supporting IT systems and ensuring the smooth operation of technology infrastructure.

Essential Duties & Responsibilities

Provide hands-on technical support by diagnosing and resolving hardware, software, and network issues, ensuring timely and effective solutions.• Support the setup, configuration, and maintenance of end-user devices, including desktops, laptops, mobile devices, and peripherals.• Manage service requests and incidents through the ticketing system, maintaining accurate records, clear communication, and prompt resolution.• Collaborate with first-line support and escalate complex issues to the Technology Support Lead or specialized teams as needed.• Identify recurring issues and recommend proactive, long-term solutions to improve system performance and user experience.• Assist in delivering end-user training and guidance to enhance productivity and reduce common technical issues.• Develop and maintain clear, user-friendly documentation for IT procedures, troubleshooting steps, and best practices.• Partner with the Technology Support Lead and IT team to continuously improve service delivery and the overall support experience.

Qualifications

Minimum of 2 years of experience in a technical support role, with hands-on experience troubleshooting hardware and software issues.• High school diploma or equivalent required; associate’s degree or technical certification preferred.• Familiarity with Windows and macOS operating systems, Microsoft Office Suite, and common productivity tools.• Strong customer service skills, with the ability to communicate effectively with users of varying technical backgrounds.• Foundational understanding of networking concepts and protocols.• Demonstrated ability to learn quickly and adapt to new technologies and processes.• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are a plus.

#danfth

Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled. Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. Geographic Disclosure

Compensation Range: $60,000-$65,000

Other Compensation: Bonus eligible

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, and an employee assistance program.

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More about this job

Skills

Technical support
Troubleshooting
Support ICT system users
Communication skills
Documentation
Microsoft Windows
Apple macOS
Microsoft Office
Customer service
A+

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