Jobs in the United States

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Added just now
GIS Solution Engineer - Transportation
Esri
Charlotte, NC
Experience incorporating real-time information streams with existing GIS data and IT infrastructure
Added just now
GIS Solution Engineer - Transportation
Esri
Philadelphia, PA
Experience incorporating real-time information streams with existing GIS data and IT infrastructure
Added just now
Associate Consultant
TD SYNNEX Corporation
Remote, United States
Evaluate emerging trends across artificial intelligence, cloud, cybersecurity, infrastructure, data, automation, and digital transformation.
Added just now
Manager, Site Reliability Engineering
Envision Healthcare
Remote, United States
…Engineering, Application Engineering, Security, Architecture and Infrastructure…
Added 1 min ago
Power BI Analyst
Insight Recruitment
Knoxville, TN
Exposure to Microsoft Azure, cloud-based data platforms, or BI infrastructure transitions.
Added 1 min ago
V
Senior Software Engineer - Platforms
Versant
New York, NY
- $110,000 to $160,000 USD / year
Familiarity with DevOps practices and infrastructure-as-code.
Added 2 mins ago
WS
Senior Manager, Supply Chain Management- Recommerce Enablement
Wal-Mart Stores East, LP
Bentonville, AR
- $90,000 to $180,000 USD / year
You build and lead the enablement infrastructure that allows Recommerce to scale.
Added 3 mins ago
Cyber Systems Exploitation Researcher
MIT Lincoln Laboratory
Lexington, MA
Added 3 mins ago
IT Infrastructure Manager (Hybrid)
Intact Specialty Solutions
Boston, MA · Canton, MA · Farmington, CT · NC
We currently have an opportunity for an IT Infrastructure Manager to join our Corporate IT team based in our Canton, MA; Boston, MA; Farmington, CT or Raleigh, NC offices on a hybrid…
Added 3 mins ago
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[INTERNAL] Partner Development Representative - Financial Institutions
Ramp
New York City, NY · San Fransisco, CA
- $110,000 to $120,000 USD / year
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and…
Added 3 mins ago
RU
Instructional Designer II - US
Rackspace US, Inc.
Remote, United States
- From $61,182 USD / year
…agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability,…
Added 4 mins ago
Inventory Operations Specialist, Data Center Operations
Apple
Prineville, OR
Infrastructure Services is part of IS&T and the foundation of Apple's global network operations - managing data center equipment and systems to deliver compute, storage, and networking…
Added 4 mins ago
A
HPC Architect
AbbVie
Chicago, IL
- $109,500 to $208,500 USD / year
…successful candidate will have strong hands-on experience with HPC infrastructure, AWS, and hybrid cloud environments, Slurm, infrastructure as code, automation, DevOps practices, and…
Added 5 mins ago
Cyber Systems Support Specialist
Metova Federal
Fort Meade, MD
…and gaming (LVCG) domains. CESI also designs, builds and runs infrastructure, platforms, applications and processes that enable cyber training for the integrated multi-domain force. Our…
Added 5 mins ago
J
Roadway Civil Engineer
Jobot
Seattle, WA
- $115,000 to $165,000 USD / year
We're a growing Seattle-based engineering firm focused on transportation and transit infrastructure. Our team delivers civil, roadway, highway, and bridge design from early planning through…
Added 5 mins ago
Facility Maintenance Repair II
Clean Harbors
Bartow, FL
…This role is responsible for maintaining critical facility infrastructure, including a tank farm, drum shredding equipment, processing systems, and other industrial…
Added 6 mins ago
SI
Software Engineering Architect - Missionforce
Salesforce, Inc.
WA · VA
- $218,400 to $365,200 USD / year
Demonstrated technical expertise in multiple infrastructure, middleware and/or applications domains
Added 6 mins ago
Director Enterprise Learning
Intuitive
Sunnyvale, CA
Make learning measurable. Define clear success metrics for every major program and build the infrastructure to track them. Move beyond attendance and satisfaction scores - connect learning…
Added 6 mins ago
Software Engineer-1
Coinbase
Remote, United States
Join the Money Movement team within the Developer product group and help build the infrastructure powering the future of global payments. CDP brings together payments, trading, wallets, and…
Added 7 mins ago
Legal Counsel - Commercial
MX Technologies, Inc.
Lehi, UT
MX is a financial technology company on a mission to empower the world to be financially strong. We build the data infrastructure and intelligent solutions that help leading banks, credit…
Added 7 mins ago
Senior Software Engineer- Account Access & Controls
Roblox
San Mateo, CA
Reliability-Focused: You understand what it means to own hot-path infrastructure. You make changes safe through rollouts, validation, and fast rollback.
Added 8 mins ago
Area Sales Manager
CMC
Baton Rouge, LA
…more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving…
Added 9 mins ago
Manager, Product Development
Metropolitan Transportation Authority
NY
The MTA transportation network has very large systems and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is…
Added 9 mins ago
Director of Capital Project Techology Solution Management
Metropolitan Transportation Authority
NY
The MTA transportation network has very large systems and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is…
Added 9 mins ago
M
Software Engineer, Applied AI - Systems
Mercor
San Francisco, CA
- $220,000 to $500,000 USD / year
…impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that…

John W. Danforth Company

Technology Support Analyst II

Dublin, OH, United States

Compensation Range: $60,000-$65,000

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Job details

Pay: Compensation Range: $60,000-$65,000
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

About Us

John W. Danforth Company, one of the largest mechanical contractors in the Northeast, is growing! We believe our people are our greatest asset and invest in training, career development, employee engagement, and team support. We are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair.

Job Summary

As a Technology Support Analyst II at John W. Danforth Company, you will assist with technical support activities, including troubleshooting IT issues, performing equipment installations and maintenance, and providing end-user assistance. You will play a hands-on role in supporting IT systems and ensuring the smooth operation of technology infrastructure.

Essential Duties & Responsibilities

Provide hands-on technical support by diagnosing and resolving hardware, software, and network issues, ensuring timely and effective solutions.• Support the setup, configuration, and maintenance of end-user devices, including desktops, laptops, mobile devices, and peripherals.• Manage service requests and incidents through the ticketing system, maintaining accurate records, clear communication, and prompt resolution.• Collaborate with first-line support and escalate complex issues to the Technology Support Lead or specialized teams as needed.• Identify recurring issues and recommend proactive, long-term solutions to improve system performance and user experience.• Assist in delivering end-user training and guidance to enhance productivity and reduce common technical issues.• Develop and maintain clear, user-friendly documentation for IT procedures, troubleshooting steps, and best practices.• Partner with the Technology Support Lead and IT team to continuously improve service delivery and the overall support experience.

Qualifications

Minimum of 2 years of experience in a technical support role, with hands-on experience troubleshooting hardware and software issues.• High school diploma or equivalent required; associate’s degree or technical certification preferred.• Familiarity with Windows and macOS operating systems, Microsoft Office Suite, and common productivity tools.• Strong customer service skills, with the ability to communicate effectively with users of varying technical backgrounds.• Foundational understanding of networking concepts and protocols.• Demonstrated ability to learn quickly and adapt to new technologies and processes.• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are a plus.

#danfth

Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled. Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. Geographic Disclosure

Compensation Range: $60,000-$65,000

Other Compensation: Bonus eligible

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, and an employee assistance program.

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More about this job

Skills

Technical support
Troubleshooting
Support ICT system users
Communication skills
Documentation
Microsoft Windows
Apple macOS
Microsoft Office
Customer service
A+

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