Jobs in the United States

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Added 5 mins ago
Supervisor Signals & Communications- 106551
Canadian Pacific
Artesia, MS
Added 5 mins ago
Account Manager II
Arrow Electronics
Kossuth, MS
…open for a longer period of time. We encourage your prompt…
Added 5 mins ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the opportunity to drive…
Added 5 mins ago
IL
Principal Engineer, SCADA Engineering- R10878
Invenergy LLC
Corinth, MS
- $155,000 to $182,500 USD / year
…and support the energy future. This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on…
Added 5 mins ago
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Automation Controls Engineer
Aerotek
Oxford, MS
- $22 to $30 USD / hour
Aerotek is hiring Automation Controls Engineer
Added 6 mins ago
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Junior Network Administrator
TEKsystems
Columbus, MS
- $65,000 to $75,000 USD / year
…whos looking to grow into a Network Administrator or Network Engineer…
Added 6 mins ago
Trainmaster-106634
Canadian Pacific
Meridian, MS
Added 6 mins ago
Trainmaster-106635
Canadian Pacific
Meridian, MS
Added 6 mins ago
Staff Software Engineer - IAM
General Motors
Jackson, MS
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
Added 6 mins ago
O
Consulting Lead Software Developer - Apex
Oracle
Jackson, MS
- $97,800 to $209,500 USD / year
Thorough understanding of application development, project lifecycle, and associated methodologies.
Added 6 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Jackson, MS
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 6 mins ago
Lead Engineer I, Tech Product Manager 139528
KPMG LLP
Jackson, MS
Added 6 mins ago
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Regional Maintenance Manager
CBRE
Jackson, MS
- $200,000 to $210,000 USD / year
Active real estate and/or Professional Engineer (PE) license may be required.
Added 6 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Jackson, MS
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 6 mins ago
PN
Research Engineer II - Building Energy Analysis
Pacific Northwest National Laboratory
Jackson, MS
- $89,300 USD / year
The BS&DG is seeking a Research Engineer II - Building Energy Analysis with strong knowledge of building energy systems, programming and data analysis skills, and experience evaluating…
Added 12 mins ago
EA
Senior Forward Deployed Engineer
Enlighten AI Labs
Chicago, IL
- $175,000 to $220,000 USD / year
Trace failures across the application, data, and infrastructure. Explain tradeoffs and raise risks early enough for the team to act.
Added 15 mins ago
AU
Instrumentation and Controls Designer
AtkinsRealis USA Inc.
United States
- $30 to $50 USD / hour
…our growing team. Under the direction of the project Lead I&C Engineer, the Candidate will be responsible for technical accuracy, quality, and preparation of drawing packages within budget…
Added 15 mins ago
Senior Instrumentation & Controls Engineer
AtkinsRealis USA Inc.
United States
We are seeking a Senior Instrumentation & Controls Engineer to join our team in Bothell, WA or near another AtkinsRealis Hub office. Our Engineering group in Bothell, WA USA is looking for…
Added 26 mins ago
C
Regional Maintenance Manager
CBRE
Columbus, OH
- $200,000 to $210,000 USD / year
Active real estate and/or Professional Engineer (PE) license may be required.
Added 26 mins ago
Nondestructive Testing Engineer, Plain City Services Team
Amazon
Plain City, OH
…for you. We are currently seeking a Nondestructive Testing Engineer to serve as a technical resource within Amazon data…
Added 26 mins ago
Account Manager II
Arrow Electronics
Kettering, OH
…open for a longer period of time. We encourage your prompt…
Added 27 mins ago
Applied Material & Behavior Engineer
GE Aerospace
West Chester, OH
As an Engineer 1 in Applied Material & Behavior at Colibrium Additive, you will contribute to the research, development, and application of various additive materials and their behavioral…
Added 27 mins ago
Supplier Quality Engineer
Schaeffler
Wooster, OH
Proven experience as a Supplier Quality Engineer or similar role.
Added 27 mins ago
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Beauty Sales - Makeup Artistry & Designer Brands - Beachwood Place
Nordstrom
Beachwood, OH
- $19.15 to $19.95 USD / hour
Passion for customer service and beauty, including trends, makeup application, and skincare
Added 27 mins ago
AD
Manufacturing Automation Engineer
Avery Dennison
Mentor, OH
- $120,000 to $160,000 USD / year
Avery Dennison is seeking a Divisional Manufacturing Automation Engineer to join our North America Materials Group (MG-NA). In this remote-based role, you will act as a Senior-Level…

John Boos & Co.

IT Support Engineer

Effingham, IL, United States

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Job details

Posting language: English

Original job description

POSITION OVERVIEW

John Boos & Co. is seeking a highly capable IT Support Engineer to serve as hands-on frontline IT support across both office and manufacturing environments. This position serves as a primary point of initial contact for end-user technology issues and manufacturing systems troubleshooting while assisting with the administration, maintenance, and improvement of the organization’s broader IT environment. Responsible for troubleshooting workstations, printers, networks, Microsoft 365 services, business applications, and manufacturing technology. Must be adaptable, curious, service-oriented, and willing to take ownership of unfamiliar problems. Works with employees at all levels while moving between office, manufacturing, and infrastructure environments.

DUTIES & RESPONSIBILITIES

End-User & Technical Support

Serve as a primary point of contact for end-user technology issues and requests.
Diagnose and resolve hardware, software, network, application, and peripheral issues.
Troubleshoot and repair desktops, laptops, monitors, docking stations, mobile devices, and other endpoint equipment.
Support users with Microsoft Windows and Microsoft 365 applications.
Install, configure, maintain, upgrade, and replace computer hardware and software.
Assist employees with new technology, applications, and changes to existing systems; escalate complex issues when appropriate while maintaining ownership through resolution.

Network & Infrastructure Support

Perform basic troubleshooting of wired and wireless connectivity, network connections, switches, TCP/IP, DHCP, DNS, cabling, and endpoint connectivity.
Assist with installation, configuration, maintenance, and troubleshooting of network equipment and connected devices.
Identify and document recurring network or infrastructure problems and assist senior IT personnel with infrastructure upgrades, maintenance, and technology projects.

Microsoft 365 Administration

Assist with administration and support of Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and related services.
Assist with user access, permissions, application configuration, and general Microsoft 365 troubleshooting.
Support and maintain SharePoint sites, permissions, content, and collaboration solutions.
Provide support for Power BI reports, dashboards, data access, and related business reporting solutions.

Printing & Manufacturing Technology Support

Troubleshoot printing issues in office and manufacturing environments, including standard office printers, multifunction devices, and Zebra label printers.
Diagnose issues involving drivers, network connectivity, print queues, labels, applications, and printer hardware.
Provide hands-on technology support on the manufacturing floor and work directly with operations and manufacturing personnel on technology issues affecting production or business processes.

Systems, Applications & Documentation

Install and upgrade software applications and provide ongoing technical support for existing business systems and technology solutions.
Assist in troubleshooting integrations and communication between endpoints, applications, printers, and network resources; work with vendors when necessary.
Participate in testing and deployment of new systems, applications, hardware, and technology solutions.
Create and maintain technical documentation for IT systems, processes, configurations, troubleshooting procedures, recurring problems, equipment, and standards.
Identify opportunities to improve reliability, efficiency, security, and the end-user experience.

EDUCATION & TRAINING

Associate’s or Bachelor’s degree in Computer Science, Information Technology, Networking or a related field preferred, or equivalent practical IT experience.
Previous experience in technical support, desktop support, network support, systems administration, or a similar IT role is preferred.
Manufacturing IT experience is beneficial but not required.
Entry-level candidates with strong technical aptitude, demonstrated troubleshooting skills, and a willingness to learn may also be considered.

KNOWLEDGE & EXPERIENCE

Strong general knowledge of computer hardware, software, peripherals, and operating systems.
Working knowledge of Microsoft Windows and Microsoft 365, including experience supporting Microsoft Office applications and Microsoft 365 services.
Experience troubleshooting desktops, laptops, printers, applications, and network connectivity.
Basic understanding of TCP/IP, DNS, DHCP, wired networks, and wireless networks.
Working knowledge of SharePoint administration and support, with familiarity with Power BI and business reporting environments.
Ability to troubleshoot printers and printing-related problems in both office and manufacturing environments.
Preferred: Microsoft SQL Server and/or general SQL knowledge, including ability to write or understand basic SQL queries.
Preferred: C# or other programming/scripting experience, PowerShell, ERP system administration or support, Microsoft Entra ID / Active Directory, and Microsoft Intune or endpoint management.
Preferred: Experience with Zebra printers, network switches, wireless access points, VLANs, manufacturing/distribution technology, and Power BI administration, data sources, gateways, or report troubleshooting.

SKILLS & ABILITIES

Strong analytical, troubleshooting, critical-thinking, and problem-solving skills.
Strong verbal and written communication skills with the ability to explain technical concepts to non-technical employees.
Ability to document technical processes and solutions clearly.
Ability to work independently while functioning effectively as part of an IT team and managing multiple competing priorities.
Comfortable working directly with users in both professional office and manufacturing environments.
Ability to maintain a customer-service mindset while balancing business and technical requirements.
Willingness to investigate unfamiliar problems, learn new technologies, and take on changing responsibilities.
Willingness to move between desktop support, networking, Microsoft 365, manufacturing systems, applications, and project work as business needs change.
Understanding the urgency of manufacturing technology issues as they relate to shipping and production timelines.

BENEFITS

Paid Vacation
Paid PTO
8 Paid Holidays
Health Insurance
Life Insurance
Vision Insurance
Dental Insurance
Supplemental Insurance
401(k) Retirement Plan
Variable Pay Bonuses
Company Discount
Gym Membership Discount
Flexible Schedules

John Boos & Co. maintains a drug-free workplace. John Boos& Co. is an Equal Opportunity Employer.

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