Jobs in the United States

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Added 26 mins ago
JB
Cloud Software Engineer 3 (TS/SCI Clearance with Full Scope Polygraph Required)
J&T Business Consulting
Annapolis, MD
- $199,000 to $238,000 USD / year
Seeking a senior Cloud Software Engineer 3 to design, develop, and optimize complex, large-scale Big Data cloud architectures and distributed systems in Annapolis Junction, MD.
Added 29 mins ago
AE
Sr Software Engineer I
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
Act as a senior member of an Agile team, driving best practices in coding standards, testing, documentation, and continuous delivery
Added 34 mins ago
J
Senior Software Engineer, Incident Lifecycle
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
…all applications and next steps. Our partner is looking for a Senior Software Engineer, Incident Lifecycle based in the United…
Added 41 mins ago
Regional Division Director - Transportation
McFarland-Johnson, Inc
Portsmouth, NH
Professional Engineer (PE) license required; multi-state licensure is a plus
Added 41 mins ago
Regional Division Director - Transportation
McFarland-Johnson, Inc
Concord, NH
Professional Engineer (PE) license required; multi-state licensure is a plus
Added 41 mins ago
Staff Software Engineer, Supply
Vibe
New York, NY
…will work closely with the DSP team, which runs the bidding infrastructure, and the Performance team, which decides how to value each opportunity, as well as with publisher partners…
Added 43 mins ago
Sr Prin Component Engineer (Electrical E
MERCURY COMPUTER SYSTEMS INC
Andover, MA
Join Mercury Systems as a Sr. Principal Component Engineer and help shape the future of missioncritical space and defense technologies. In this role, you will drive component engineering…
Added 48 mins ago
Senior Software Engineer
SZNS Solutions LLC
Remote, United States
We are seeking a talented Senior Software Engineer to join our growing team. As a Senior Engineer, you will lead the development of cutting-edge solutions in cloud computing, web3, and…
Added 49 mins ago
Engineering Project Manager 3
ACS Professional Staffing
Vancouver, WA
…environmental and regulatory activities. The role provides senior-level leadership and stakeholder facilitation, driving cross-functional alignment among engineering, construction, system…
Added 50 mins ago
Senior Juniper SRX Firewall Engineer
Symmetrio
Remote, United States
Symmetrio is recruiting a Senior Firewall Engineer to join the network security team of one of our large government customers. The Senior Firewall Engineer will support a primarily Juniper…
Added 51 mins ago
Senior Software Engineer - ERP Financial Systems (Remote)
CareFirst
Baltimore, MD
CareFirst is seeking a Senior Software Engineer for ERP Financial Systems to own, enhance, integrate, and support the applications that enable core accounting and financial operations. The…
Added 51 mins ago
Construction Sales Engineer - Low/Medium Voltage Switchgear
Siemens
Arlington, MD · Baltimore, MD
Siemens a global powerhouse in electrical and electronic engineering is looking for a seasoned sales engineer with experience in selling Low/Medium Voltage power distribution products in…
Added 51 mins ago
TD
Sr. / Principal Welding Process Engineer
The Dixon Group
Stevensville, MD
- $116,000 to $156,000 USD / year
Hydrasearch, a proud affiliate of The Dixon Group, is looking for a Sr. / Principal Welding Process Engineer to join our team in Stevensville, MD! In this role you will be a senior…
Added 51 mins ago
H
Sr. / Principal Welding Process Engineer
Hydrasearch
Stevensville, MD
- $116,000 to $156,000 USD / year
Hydrasearch, a proud affiliate of The Dixon Group, is looking for a Sr. / Principal Welding Process Engineer to join our team in Stevensville, MD! In this role you will be a senior…
Added 53 mins ago
Edu Data Governance Engineering Manager
Google
New York, NY · Mountain View, CA
Technical fluency in distributed backend systems or infrastructure engineering sufficient to evaluate trade-offs, partner with senior technical leads, and represent the team with partner…
Added 1 hour ago
AT
Senior Network Engineer - DDoS
Akamai Technologies, Inc.
Jefferson City, MO
- $112,500 to $202,500 USD / year
As a Senior Network Engineer, you will lead efforts in designing, implementing, and automating Akamai's global network infrastructure. You will address complex issues in routing, data…
Added 1 hour ago
Vice President, Cloud Platform Engineer
SitusAMC
Jefferson City, MO
…Docker, Kubernetes, and familiar with Git development. The Engineer is expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
Added 1 hour ago
J
Senior SecOps
Jobgether
Remote, United States
- $160,000 to $190,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior SecOps Engineer based in the United States.
Added 1 hour ago
J
Senior Pre-Sales Systems Engineer, Federal Civilian
Jobgether
Remote, United States
- $141,400 to $234,500 USD / year
The Senior Pre-Sales Systems Engineer will serve as a trusted technical advisor to federal civilian customers, helping them address complex data storage and infrastructure challenges. In…
Added 1 hour ago
Regional Division Director - Transportation
McFarland-Johnson, Inc
Portland, ME
Professional Engineer (PE) license required; multi-state licensure is a plus
Added 1 hour ago
M
Senior Solution Engineer - Cloud & AI Data Platform
Microsoft
United States
- $106,400 to $203,600 USD / year
Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship
Added 1 hour ago
M
Senior Hardware Engineer - FPGA & Platform Security
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $119,800 to $261,000 USD / year
This role is based in Redmond, WA or Mountain View, CA and requires three days per week in the office
Added 1 hour ago
M
Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
We are looking for a talented Senior Software Engineer to join us in pushing the boundaries of technology for the Copilot experience. In this role, you will work on building highly scalable…
Added 1 hour ago
J
Sr Software Engineer - Builder Tools
Jobgether
Remote, United States
- $190,000 to $230,000 USD / year
This is an opportunity for a senior software engineer to build and improve the infrastructure and developer tools that power reliable software delivery. As part of the Builder Tools team,…
Added 1 hour ago
R
Senior Product Engineer
Rally
Remote, United States
- $180,000 to $200,000 USD / year
What: As a Senior Product Engineer, you’ll help us end manual recruitment, so every product team can spend its time learning from users instead of chasing them.

John Boos & Co.

IT Support Engineer

Effingham, IL, United States

Apply on workforcenow.adp.com About employer

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

POSITION OVERVIEW

John Boos & Co. is seeking a highly capable IT Support Engineer to serve as hands-on frontline IT support across both office and manufacturing environments. This position serves as a primary point of initial contact for end-user technology issues and manufacturing systems troubleshooting while assisting with the administration, maintenance, and improvement of the organization’s broader IT environment. Responsible for troubleshooting workstations, printers, networks, Microsoft 365 services, business applications, and manufacturing technology. Must be adaptable, curious, service-oriented, and willing to take ownership of unfamiliar problems. Works with employees at all levels while moving between office, manufacturing, and infrastructure environments.

DUTIES & RESPONSIBILITIES

End-User & Technical Support

Serve as a primary point of contact for end-user technology issues and requests.
Diagnose and resolve hardware, software, network, application, and peripheral issues.
Troubleshoot and repair desktops, laptops, monitors, docking stations, mobile devices, and other endpoint equipment.
Support users with Microsoft Windows and Microsoft 365 applications.
Install, configure, maintain, upgrade, and replace computer hardware and software.
Assist employees with new technology, applications, and changes to existing systems; escalate complex issues when appropriate while maintaining ownership through resolution.

Network & Infrastructure Support

Perform basic troubleshooting of wired and wireless connectivity, network connections, switches, TCP/IP, DHCP, DNS, cabling, and endpoint connectivity.
Assist with installation, configuration, maintenance, and troubleshooting of network equipment and connected devices.
Identify and document recurring network or infrastructure problems and assist senior IT personnel with infrastructure upgrades, maintenance, and technology projects.

Microsoft 365 Administration

Assist with administration and support of Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and related services.
Assist with user access, permissions, application configuration, and general Microsoft 365 troubleshooting.
Support and maintain SharePoint sites, permissions, content, and collaboration solutions.
Provide support for Power BI reports, dashboards, data access, and related business reporting solutions.

Printing & Manufacturing Technology Support

Troubleshoot printing issues in office and manufacturing environments, including standard office printers, multifunction devices, and Zebra label printers.
Diagnose issues involving drivers, network connectivity, print queues, labels, applications, and printer hardware.
Provide hands-on technology support on the manufacturing floor and work directly with operations and manufacturing personnel on technology issues affecting production or business processes.

Systems, Applications & Documentation

Install and upgrade software applications and provide ongoing technical support for existing business systems and technology solutions.
Assist in troubleshooting integrations and communication between endpoints, applications, printers, and network resources; work with vendors when necessary.
Participate in testing and deployment of new systems, applications, hardware, and technology solutions.
Create and maintain technical documentation for IT systems, processes, configurations, troubleshooting procedures, recurring problems, equipment, and standards.
Identify opportunities to improve reliability, efficiency, security, and the end-user experience.

EDUCATION & TRAINING

Associate’s or Bachelor’s degree in Computer Science, Information Technology, Networking or a related field preferred, or equivalent practical IT experience.
Previous experience in technical support, desktop support, network support, systems administration, or a similar IT role is preferred.
Manufacturing IT experience is beneficial but not required.
Entry-level candidates with strong technical aptitude, demonstrated troubleshooting skills, and a willingness to learn may also be considered.

KNOWLEDGE & EXPERIENCE

Strong general knowledge of computer hardware, software, peripherals, and operating systems.
Working knowledge of Microsoft Windows and Microsoft 365, including experience supporting Microsoft Office applications and Microsoft 365 services.
Experience troubleshooting desktops, laptops, printers, applications, and network connectivity.
Basic understanding of TCP/IP, DNS, DHCP, wired networks, and wireless networks.
Working knowledge of SharePoint administration and support, with familiarity with Power BI and business reporting environments.
Ability to troubleshoot printers and printing-related problems in both office and manufacturing environments.
Preferred: Microsoft SQL Server and/or general SQL knowledge, including ability to write or understand basic SQL queries.
Preferred: C# or other programming/scripting experience, PowerShell, ERP system administration or support, Microsoft Entra ID / Active Directory, and Microsoft Intune or endpoint management.
Preferred: Experience with Zebra printers, network switches, wireless access points, VLANs, manufacturing/distribution technology, and Power BI administration, data sources, gateways, or report troubleshooting.

SKILLS & ABILITIES

Strong analytical, troubleshooting, critical-thinking, and problem-solving skills.
Strong verbal and written communication skills with the ability to explain technical concepts to non-technical employees.
Ability to document technical processes and solutions clearly.
Ability to work independently while functioning effectively as part of an IT team and managing multiple competing priorities.
Comfortable working directly with users in both professional office and manufacturing environments.
Ability to maintain a customer-service mindset while balancing business and technical requirements.
Willingness to investigate unfamiliar problems, learn new technologies, and take on changing responsibilities.
Willingness to move between desktop support, networking, Microsoft 365, manufacturing systems, applications, and project work as business needs change.
Understanding the urgency of manufacturing technology issues as they relate to shipping and production timelines.

BENEFITS

Paid Vacation
Paid PTO
8 Paid Holidays
Health Insurance
Life Insurance
Vision Insurance
Dental Insurance
Supplemental Insurance
401(k) Retirement Plan
Variable Pay Bonuses
Company Discount
Gym Membership Discount
Flexible Schedules

John Boos & Co. maintains a drug-free workplace. John Boos& Co. is an Equal Opportunity Employer.

Apply on workforcenow.adp.com About employer

More about this job

Skills

Troubleshooting
Microsoft 365
Adaptability
Technical support
Troubleshoot
Microsoft Windows
DHCP
DNS
Microsoft Outlook
Microsoft Teams
Microsoft SharePoint
Collaboration
Microsoft Power BI
Reporting
Business processes
Documentation
Communication skills
Computer science
Computer technology
System administration
Microsoft Office
Microsoft SQL Server
SQL
C#
Microsoft PowerShell
ERP
Microsoft Active Directory
Critical thinking
Problem solving
Work independently
Customer service

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Work requirements

Jobs in the United States