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Retail Shortage Control - Part Time
Burlington
Oxon Hill, MD
- $15.3 USD / hour
- Part-time
As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of…
Added 1 min ago
Medical Assistant Primary Care
Ascension Health
Catonsville, MD
Administrative Operations: Manage essential clerical tasks, including phone correspondence, record maintenance, and filing.
Added 1 min ago
Program Security Representative (PSR) III
General Dynamics Information Technology
Suitland, MD
GSEC: GIAC Security Essentials Certification - Global Information Assurance Certification (GIAC) - Global Information Assurance Certification (GIAC), Cisco Certified Network Associate…
Added 1 min ago
TI
Engineering Technician (AET) III - ATSS
TRAX Internation
Aberdeen Proving Ground, MD
- $52.04 USD / hour
5 years of applicable experience; or at least 60 credit hours or an associate’s degree and 3 years of applicable experience; or 30 credit hours and 4 years of applicable experience; or…
Added 1 min ago
Software/Web Developer (SharePoint) – TS/SCI required
General Dynamics Information Technology
Fort Meade, MD
Advance how our customers operate while you advance your career. Join GDIT as a Software/Web Developer (SharePoint) Associate and build an impactful career in enterprise IT, collaborating…
Added 1 min ago
M
FLEX OSR Rooms Operations Manager (StayPMS Knowledge Required)
Marriott
Bethesda, MD
- $28.84 to $35.09 USD / hour
…environments and complexities in managing the execution of all operations including managing staff in the rooms area departments (e.g., all areas of Front Office, AYS, Bell Stand, Valet,…
Added 1 min ago
Warranty Accounting Coordinator - REMOTE
Ryder System
Annapolis, MD
…from Ryder employees. provides accounting support to field operations, headquarters and warranty…
Added 1 min ago
Information System Security Officer/Auditor - TS/SCI w/ Poly
Parsons Corporation
Baltimore, MD
Parsons is looking for an amazingly talented Information Systems Security Officer/Cybersecurity Auditor to join our team! In this role, you will support USCYBERCOM's internal command IT…
Added 2 mins ago
Manager, Contracts - OTTAVA
Auris Health Inc. Legal Entity
Santa Clara, CA · Raritan, NJ · Cincinnati, OH
Experience with security amendments, BAA (Business Associate Agreement), PHI (Protected Health Information), and data security strongly preferred
Added 5 mins ago
Senior Associate, Logistics - Office of the CEO
Global Citizen
New York, NY
Global Citizen is seeking a highly organized, detail-oriented Senior Associate, Logistics to keep the CEO’s travel and daily operations running smoothly so he can focus fully on our…
Added 6 mins ago
Team Leader, C&B, Kitchen
Euromarket Designs, Inc.
United States
…systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate…
Added 6 mins ago
Operations Associate, C&B
Euromarket Designs, Inc.
United States
As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you’ll ensure timely…
Added 6 mins ago
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Medical Technologist/Medical Laboratory Technician - Maui Memorial Medical Center
Clinical Laboratories of Hawaii, LLP
Wailuku, HI
- $25.44 to $37.95 USD / hour
Bachelor's degree in Medical Laboratory Science or an Associate's degree as a Medical Laboratory Technician.
Added 7 mins ago
Senior Manager, Commercial Insights AI & Innovation Solutions
Amgen USA Inc.
CA · Deerfield, IL
Added 8 mins ago
AN
Member Experience Associate
AAA Northern California, Nevada & Utah
Eureka, CA
- $23 to $26.95 USD / hour
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and…
Added 8 mins ago
Scheduler - Manassas, VA
M.C. Dean, Inc
Manassas, VA
…9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons,…
Added 8 mins ago
Scheduler - Ashburn, VA
M.C. Dean, Inc
Ashburn, VA
…9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons,…
Added 10 mins ago
Associate Director, Project Management, Patient Support Program Operations
Revolution Medicines
Remote, United States
The Associate Director (AD), Project Management will report to the Director of Patient Support Program Operations and be accountable for advancing Patient Support Program operational…
Added 12 mins ago
Principal Computer Systems Analyst - Windows
Northrop Grumman
Palmdale
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological…
Added 12 mins ago
Sr Principal Computer Systems Analyst - Linux
Northrop Grumman
El Segundo
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological…
Added 13 mins ago
Sr Principal Linux Systems Administrator - Polygraph
Northrop Grumman
Linthicum Heights
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological…
Added 13 mins ago
Production Manager | Tradeshows and Executive Events (Mgr 2)
Northrop Grumman
Falls Church · Annapolis · Linthicum Heights
Working in close partnership with Brand Creative Directors, Associate Creative Directors, Regional Operations Managers and enterprise stakeholders, this role orchestrates multidisciplinary…
Added 13 mins ago
2027 Associate Manufacturing Analyst/Manufacturing Analyst
Northrop Grumman
Iuka
Northrop Grumman is seeking an Associate Manufacturing Analyst (level 1) or Manufacturing Analyst (level 2).
Added 13 mins ago
MD
AI Governance Engineer
MISO Default Brand
Carmel, IN
- $173,000 to $198,000 USD / year
…Professional (AIGP), Microsoft Azure AI Apps and Agents Developer Associate (AI‑103), Microsoft Azure Machine Learning Operations Engineer Associate (AI‑300), or ISO/IEC 42001…
Added 13 mins ago
B
Retail Shortage Control - Part Time
Burlington
Manchester, NH
- $15.5 USD / hour
- Part-time
As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of…

John Boos & Co.

IT Support Engineer

Effingham, IL, United States

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Job details

Posting language: English

Original job description

POSITION OVERVIEW

John Boos & Co. is seeking a highly capable IT Support Engineer to serve as hands-on frontline IT support across both office and manufacturing environments. This position serves as a primary point of initial contact for end-user technology issues and manufacturing systems troubleshooting while assisting with the administration, maintenance, and improvement of the organization’s broader IT environment. Responsible for troubleshooting workstations, printers, networks, Microsoft 365 services, business applications, and manufacturing technology. Must be adaptable, curious, service-oriented, and willing to take ownership of unfamiliar problems. Works with employees at all levels while moving between office, manufacturing, and infrastructure environments.

DUTIES & RESPONSIBILITIES

End-User & Technical Support

Serve as a primary point of contact for end-user technology issues and requests.
Diagnose and resolve hardware, software, network, application, and peripheral issues.
Troubleshoot and repair desktops, laptops, monitors, docking stations, mobile devices, and other endpoint equipment.
Support users with Microsoft Windows and Microsoft 365 applications.
Install, configure, maintain, upgrade, and replace computer hardware and software.
Assist employees with new technology, applications, and changes to existing systems; escalate complex issues when appropriate while maintaining ownership through resolution.

Network & Infrastructure Support

Perform basic troubleshooting of wired and wireless connectivity, network connections, switches, TCP/IP, DHCP, DNS, cabling, and endpoint connectivity.
Assist with installation, configuration, maintenance, and troubleshooting of network equipment and connected devices.
Identify and document recurring network or infrastructure problems and assist senior IT personnel with infrastructure upgrades, maintenance, and technology projects.

Microsoft 365 Administration

Assist with administration and support of Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and related services.
Assist with user access, permissions, application configuration, and general Microsoft 365 troubleshooting.
Support and maintain SharePoint sites, permissions, content, and collaboration solutions.
Provide support for Power BI reports, dashboards, data access, and related business reporting solutions.

Printing & Manufacturing Technology Support

Troubleshoot printing issues in office and manufacturing environments, including standard office printers, multifunction devices, and Zebra label printers.
Diagnose issues involving drivers, network connectivity, print queues, labels, applications, and printer hardware.
Provide hands-on technology support on the manufacturing floor and work directly with operations and manufacturing personnel on technology issues affecting production or business processes.

Systems, Applications & Documentation

Install and upgrade software applications and provide ongoing technical support for existing business systems and technology solutions.
Assist in troubleshooting integrations and communication between endpoints, applications, printers, and network resources; work with vendors when necessary.
Participate in testing and deployment of new systems, applications, hardware, and technology solutions.
Create and maintain technical documentation for IT systems, processes, configurations, troubleshooting procedures, recurring problems, equipment, and standards.
Identify opportunities to improve reliability, efficiency, security, and the end-user experience.

EDUCATION & TRAINING

Associate’s or Bachelor’s degree in Computer Science, Information Technology, Networking or a related field preferred, or equivalent practical IT experience.
Previous experience in technical support, desktop support, network support, systems administration, or a similar IT role is preferred.
Manufacturing IT experience is beneficial but not required.
Entry-level candidates with strong technical aptitude, demonstrated troubleshooting skills, and a willingness to learn may also be considered.

KNOWLEDGE & EXPERIENCE

Strong general knowledge of computer hardware, software, peripherals, and operating systems.
Working knowledge of Microsoft Windows and Microsoft 365, including experience supporting Microsoft Office applications and Microsoft 365 services.
Experience troubleshooting desktops, laptops, printers, applications, and network connectivity.
Basic understanding of TCP/IP, DNS, DHCP, wired networks, and wireless networks.
Working knowledge of SharePoint administration and support, with familiarity with Power BI and business reporting environments.
Ability to troubleshoot printers and printing-related problems in both office and manufacturing environments.
Preferred: Microsoft SQL Server and/or general SQL knowledge, including ability to write or understand basic SQL queries.
Preferred: C# or other programming/scripting experience, PowerShell, ERP system administration or support, Microsoft Entra ID / Active Directory, and Microsoft Intune or endpoint management.
Preferred: Experience with Zebra printers, network switches, wireless access points, VLANs, manufacturing/distribution technology, and Power BI administration, data sources, gateways, or report troubleshooting.

SKILLS & ABILITIES

Strong analytical, troubleshooting, critical-thinking, and problem-solving skills.
Strong verbal and written communication skills with the ability to explain technical concepts to non-technical employees.
Ability to document technical processes and solutions clearly.
Ability to work independently while functioning effectively as part of an IT team and managing multiple competing priorities.
Comfortable working directly with users in both professional office and manufacturing environments.
Ability to maintain a customer-service mindset while balancing business and technical requirements.
Willingness to investigate unfamiliar problems, learn new technologies, and take on changing responsibilities.
Willingness to move between desktop support, networking, Microsoft 365, manufacturing systems, applications, and project work as business needs change.
Understanding the urgency of manufacturing technology issues as they relate to shipping and production timelines.

BENEFITS

Paid Vacation
Paid PTO
8 Paid Holidays
Health Insurance
Life Insurance
Vision Insurance
Dental Insurance
Supplemental Insurance
401(k) Retirement Plan
Variable Pay Bonuses
Company Discount
Gym Membership Discount
Flexible Schedules

John Boos & Co. maintains a drug-free workplace. John Boos& Co. is an Equal Opportunity Employer.

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