Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Senior Principal Cyber Security Engineer Specialist
Concurrent Technologies Corporation
Columbia, MD
The Senior Principal Cyber Security Engineer/Specialist is the highest-level technical and strategic leader, responsible for shaping the organization's global cybersecurity vision and…
Added 2 mins ago
Senior Data Engineer (Online Data)
Zoom Communications, Inc.
Seattle, WA
…mix of deep technical work and meaningful cross-functional collaboration, with opportunities to shape how the Online business understands and acts on its data. This is a senior individual…
Added 3 mins ago
Principal Software Engineer
Ascend Learning, LLC
OR · Leawood, KS
We are seeking highly skilled Principal Software Engineer to join our team to lead and contribute to the development of software applications using multiple technologies. Our Software…
Added 3 mins ago
Principal Software Engineer
DriveTime Sales and Finance Company, LLC
1720 W Rio Salado Pkwy Tempe, AZ
In short, as a Principal Software Engineer, you will serve as a technical leader responsible for driving complex, business-critical initiatives across the organization. You will partner…
Added 3 mins ago
Data Engineer III
CareSource Management Services LLC
Remote, United States
The Data Engineer III independently designs, develops, implements, and supports complex enterprise data pipelines, data models, and analytical solutions that deliver reliable, actionable…
Added 4 mins ago
Production Technician II
AeroVironment, Inc.
Simi Valley, CA
Focuses on teamwork, collaboration and puts the success of the team above one's own interests
Added 4 mins ago
Production Technician II
AeroVironment, Inc.
Simi Valley, CA
Focuses on teamwork, collaboration and puts the success of the team above one's own interests
Added 4 mins ago
Mechanical Engineering DE Analysis, Mid-level to Senior
AeroVironment, Inc.
Albuquerque, NM
AeroVironment is seeking a **Mechanical Engineer with a strong background in engineering analysis** to support the development of advanced directed energy systems. This role will focus on…
Added 4 mins ago
Manufacturing Engineer II
AeroVironment, Inc.
Petaluma, CA
The Manufacturing Engineer II designs and operates the manufacturing systems for AeroVironment's Unmanned Air Vehicles. In this role, the Manufacturing Engineer chooses the best…
Added 4 mins ago
NB
Principal Engineer, Pharmaceutical Development – Solid Oral Drug Products
Neurocrine Biosciences Inc.
United States
- $156,900 to $214,000 USD / year
…follow the company on LinkedIn, X, Facebook and YouTube. (*in collaboration with…
Added 4 mins ago
Unified Communications Lead Engineer w/Public Trust
TekSynap
Suitland, MD
Unified Communications Lead Engineer. The ideal candidate is responsible for providing support for enterprise collaboration, voice, video, conferencing, and unified communications services.
Added 5 mins ago
Cloud Engineer Senior w/Secret Clearance
TekSynap
Radford, VA
We are seeking a Cloud Engineer Senior to join our team supporting an ITES task order.
Added 5 mins ago
Manufacturing Engineer, Torque Tubes
Nextpower LLC, USA
Remote, United States
…solar tracking and breakthrough engineering. As a Manufacturing Engineer – Torque Tubes, you will drive concurrent engineering (DFM/DFMA), supplier process readiness, industrialization, and…
Added 6 mins ago
Senior Turbine Services Project Engineer
Siemens Energy
Mount Pleasant, PA · East Pittsburgh, PA
Strong communication and collaboration skills with the ability to work across field and project teams.
Added 6 mins ago
Senior Systems Engineer - Pennsylvania
Motorola Solutions, Inc.
Plymouth Meeting, PA
…protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer…
Added 6 mins ago
VC
Principal Architect - Sales Engineer
Verizon Communications, Inc.
Blue Bell, PA
- $124,500 to $239,000 USD / year
…the biggest names in business work quicker and smarter. In collaboration with senior IT and business executives, you'll identify and develop end to end enterprise wireline and wireless…
Added 6 mins ago
NC
Test Technician II
Novanta Corporation
Bedford, MA
- $22 to $32 USD / hour
…work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore…
Added 6 mins ago
NC
Test Technician II
Novanta Corporation
Bedford, MA
- $22 to $32 USD / hour
…work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore…
Added 6 mins ago
Application Engineer
Novanta Corporation
Irvine, CA
…work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore…
Added 6 mins ago
Versa Network Engineer
Booz Allen Hamilton
Mechanicsburg, PA
Job Number: R0251881 Versa Network Engineer The Opportunity: We are seeking an experienced Network Engineer to join our network engineering team. In this role, you'll be designing,…
Added 6 mins ago
Versa Network Engineer
Booz Allen Hamilton
Mechanicsburg, PA
Job Number: R0251880 Versa Network Engineer The Opportunity: We are seeking an experienced Network Engineer to join our network engineering team. In this role, you'll be designing,…
Added 6 mins ago
Versa Network Engineer
Booz Allen Hamilton
Mechanicsburg, PA
Job Number: R0252123 Versa Network Engineer The Opportunity: We are seeking an experienced Network Engineer to join our network engineering team. In this role, you'll be designing,…
Added 6 mins ago
Versa Network Engineer
Booz Allen Hamilton
Mechanicsburg, PA
Job Number: R0252120 Versa Network Engineer The Opportunity: We are seeking an experienced Network Engineer to join our network engineering team. In this role, you'll be designing,…
Added 6 mins ago
Versa Network Engineer
Booz Allen Hamilton
Mechanicsburg, PA
Job Number: R0252169 Versa Network Engineer The Opportunity: We are seeking an experience d Network Engineer to join our network engineering team. In this role, you'll be designing,…
Added 6 mins ago
VC
Principal Architect - Sales Engineer
Verizon Communications, Inc.
King of Prussia, PA
- $124,500 to $239,000 USD / year
…the biggest names in business work quicker and smarter. In collaboration with senior IT and business executives, you'll identify and develop end to end enterprise wireline and wireless…

John Boos & Co.

IT Support Engineer

Effingham, IL, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

POSITION OVERVIEW

John Boos & Co. is seeking a highly capable IT Support Engineer to serve as hands-on frontline IT support across both office and manufacturing environments. This position serves as a primary point of initial contact for end-user technology issues and manufacturing systems troubleshooting while assisting with the administration, maintenance, and improvement of the organization’s broader IT environment. Responsible for troubleshooting workstations, printers, networks, Microsoft 365 services, business applications, and manufacturing technology. Must be adaptable, curious, service-oriented, and willing to take ownership of unfamiliar problems. Works with employees at all levels while moving between office, manufacturing, and infrastructure environments.

DUTIES & RESPONSIBILITIES

End-User & Technical Support

Serve as a primary point of contact for end-user technology issues and requests.
Diagnose and resolve hardware, software, network, application, and peripheral issues.
Troubleshoot and repair desktops, laptops, monitors, docking stations, mobile devices, and other endpoint equipment.
Support users with Microsoft Windows and Microsoft 365 applications.
Install, configure, maintain, upgrade, and replace computer hardware and software.
Assist employees with new technology, applications, and changes to existing systems; escalate complex issues when appropriate while maintaining ownership through resolution.

Network & Infrastructure Support

Perform basic troubleshooting of wired and wireless connectivity, network connections, switches, TCP/IP, DHCP, DNS, cabling, and endpoint connectivity.
Assist with installation, configuration, maintenance, and troubleshooting of network equipment and connected devices.
Identify and document recurring network or infrastructure problems and assist senior IT personnel with infrastructure upgrades, maintenance, and technology projects.

Microsoft 365 Administration

Assist with administration and support of Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and related services.
Assist with user access, permissions, application configuration, and general Microsoft 365 troubleshooting.
Support and maintain SharePoint sites, permissions, content, and collaboration solutions.
Provide support for Power BI reports, dashboards, data access, and related business reporting solutions.

Printing & Manufacturing Technology Support

Troubleshoot printing issues in office and manufacturing environments, including standard office printers, multifunction devices, and Zebra label printers.
Diagnose issues involving drivers, network connectivity, print queues, labels, applications, and printer hardware.
Provide hands-on technology support on the manufacturing floor and work directly with operations and manufacturing personnel on technology issues affecting production or business processes.

Systems, Applications & Documentation

Install and upgrade software applications and provide ongoing technical support for existing business systems and technology solutions.
Assist in troubleshooting integrations and communication between endpoints, applications, printers, and network resources; work with vendors when necessary.
Participate in testing and deployment of new systems, applications, hardware, and technology solutions.
Create and maintain technical documentation for IT systems, processes, configurations, troubleshooting procedures, recurring problems, equipment, and standards.
Identify opportunities to improve reliability, efficiency, security, and the end-user experience.

EDUCATION & TRAINING

Associate’s or Bachelor’s degree in Computer Science, Information Technology, Networking or a related field preferred, or equivalent practical IT experience.
Previous experience in technical support, desktop support, network support, systems administration, or a similar IT role is preferred.
Manufacturing IT experience is beneficial but not required.
Entry-level candidates with strong technical aptitude, demonstrated troubleshooting skills, and a willingness to learn may also be considered.

KNOWLEDGE & EXPERIENCE

Strong general knowledge of computer hardware, software, peripherals, and operating systems.
Working knowledge of Microsoft Windows and Microsoft 365, including experience supporting Microsoft Office applications and Microsoft 365 services.
Experience troubleshooting desktops, laptops, printers, applications, and network connectivity.
Basic understanding of TCP/IP, DNS, DHCP, wired networks, and wireless networks.
Working knowledge of SharePoint administration and support, with familiarity with Power BI and business reporting environments.
Ability to troubleshoot printers and printing-related problems in both office and manufacturing environments.
Preferred: Microsoft SQL Server and/or general SQL knowledge, including ability to write or understand basic SQL queries.
Preferred: C# or other programming/scripting experience, PowerShell, ERP system administration or support, Microsoft Entra ID / Active Directory, and Microsoft Intune or endpoint management.
Preferred: Experience with Zebra printers, network switches, wireless access points, VLANs, manufacturing/distribution technology, and Power BI administration, data sources, gateways, or report troubleshooting.

SKILLS & ABILITIES

Strong analytical, troubleshooting, critical-thinking, and problem-solving skills.
Strong verbal and written communication skills with the ability to explain technical concepts to non-technical employees.
Ability to document technical processes and solutions clearly.
Ability to work independently while functioning effectively as part of an IT team and managing multiple competing priorities.
Comfortable working directly with users in both professional office and manufacturing environments.
Ability to maintain a customer-service mindset while balancing business and technical requirements.
Willingness to investigate unfamiliar problems, learn new technologies, and take on changing responsibilities.
Willingness to move between desktop support, networking, Microsoft 365, manufacturing systems, applications, and project work as business needs change.
Understanding the urgency of manufacturing technology issues as they relate to shipping and production timelines.

BENEFITS

Paid Vacation
Paid PTO
8 Paid Holidays
Health Insurance
Life Insurance
Vision Insurance
Dental Insurance
Supplemental Insurance
401(k) Retirement Plan
Variable Pay Bonuses
Company Discount
Gym Membership Discount
Flexible Schedules

John Boos & Co. maintains a drug-free workplace. John Boos& Co. is an Equal Opportunity Employer.

Apply About employer

More about this job

Skills

Troubleshooting
Microsoft 365
Adaptability
Technical support
Troubleshoot
Microsoft Windows
DHCP
DNS
Microsoft Outlook
Microsoft Teams
Microsoft SharePoint
Collaboration
Microsoft Power BI
Reporting
Business processes
Documentation
Communication skills
Computer science
Computer technology
System administration
Microsoft Office
Microsoft SQL Server
SQL
C#
Microsoft PowerShell
ERP
Microsoft Active Directory
Critical thinking
Problem solving
Work independently
Customer service

Report this job