Jobs in the United States

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Added 1 min ago
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Data Engineer 2
Choice Hotels
North Bethesda, MD
- $107,000 to $127,000 USD / year
Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Data Engineer II in the Data Engineering team within our Advanced Analytics Team. The…
Added 1 min ago
S
Building Automation Controls Engineer
Siemens
Beltsville, MD
- $70,894 to $121,533 USD / year
…our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take…
Added 2 mins ago
Al Engineer
Noblis
Bethesda, MD
Noblis is seeking cleared AI Engineer to support our customer in Bethesda, Maryland, supporting a SETA contract.
Added 2 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Annapolis, MD
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 2 mins ago
Clinical Specialist CRM - Baltimore
Medtronic
Baltimore, MD
Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks…
Added 12 mins ago
2027 Associate Electrical RF Engineer - Plymouth MN
Northrop Grumman
Plymouth
Basic Qualifications for an Associate Engineer (P01):
Added 12 mins ago
Configurable On-Board Router (COR) Team - Software Engineer (AHT)
Northrop Grumman
Manhattan Beach
Basic Qualifications - Associate Software Engineer (Level 1):
Added 14 mins ago
2027 Associate Flight Software Engineer - Manhattan Beach CA
Northrop Grumman
Manhattan Beach
Basic Qualifications for an Associate Flight Software Engineer:
Added 14 mins ago
2027 Associate Mission Assurance Engineer
Northrop Grumman
San Diego
Basic Qualifications for an Associate Mission Assurance Engineer:
Added 14 mins ago
Associate Engineer, Reliability Compliance (Hybrid Schedule)
Eversource Energy
Hooksett, NH
Eversource is looking for an Associate Engineer, Reliability Compliance to support Transmission in Westwood, MA or Berlin, CT or Hooksett, NH . Individual will participate in the planning,…
Added 23 mins ago
Process Integration Conversion Coordinator
Micron Technology
Boise
In this role, you will coordinate and implement system setup changes to support automated lot processing, new product introductions, traveler revisions, process conversions, and…
Added 26 mins ago
Associate, Project Delivery Engineer
American Water
Chattanooga, TN
…Water on LinkedIn, Facebook, X and Instagram. Primary Role The Associate, Project Delivery Engineer is an entry level position in the Engineering function and is responsible for various…
Added 36 mins ago
HT
Equipment Engineer (Thin Film) (53416)
HEADWAY TECHNOLOGIES INC
Milpitas, CA
- $120,819 to $177,675 USD / year
Under the direction of the Director of Equipment Engineering, the Equipment Engineer is responsible for the evaluation, selection, procurement, installation, modification, upgrading, and…
Added 46 mins ago
Mid-Level Model Based Systems Engineer
PMAT
Remote, United States
About the role: PMAT is seeking an experienced mid-level Model-Based Systems Engineer (MBSE) to support enterprise architecture development, digital engineering, and system-of-systems (SoS)…
Added 55 mins ago
Senior Engineer - Voice and Call Center
Fusion HCR
Las Vegas, NV
This senior engineering role supports voice services and contact center operations at a large integrated resort. The engineer will serve as a subject matter expert for the omnichannel…
Added 1 hour ago
Senior Associate, Systems Engineer - Spacecraft Operator
L3Harris Technologies
Palm Bay, FL
Job Title: Senior Associate, Systems Engineer – Spacecraft Operator
Added 1 hour ago
IT Site Support Engineer
FirstBank
Knoxville, TN
We are seeking a highly skilled IT On-Site Support Engineer to provide technical expertise to our organization, with a strong emphasis on executive-level support and audio/video…
Added 1 hour ago
Cloud Security Specialist
Accenture Federal Services
Washington, DC
AWS Certified Security – Specialty or Microsoft Certified: Azure Security Engineer Associate required.
Added 1 hour ago
SO
Transportation Engineer Associate - Cedar Rapids
State of Iowa
Cedar Rapids, IA
- $32.13 to $49.76 USD / hour
Join our Davenport Resident Construction team as a Transportation Engineer Associate and help ensure Iowa’s infrastructure is built to last. Whether you’ve already earned your bachelor’s…
Added 1 hour ago
Senior Kubernetes Engineer
Peraton
Remote, United States
Peraton is seeking an experienced Senior Kubernetes Engineer to support development, modernization, and migration of containerized and agentic workloads in a government multi-cloud…
Added 1 hour ago
Lead AI Software Engineer
Humana
Louisville, KY · Dallas, TX · Fort Lauderdale, FL · Nashville, TN · Tampa, FL
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal…
Added 1 hour ago
Associate Business Intelligence Engineer
Ventura Foods
Irvine, CA
The Associate BI Engineer supports the development, maintenance, and enhancement of business intelligence solutions, including reports, dashboards, semantic models, and data assets that…
Added 1 hour ago
Systems Engineer
THUNDER VALLEY CASINO
Lincoln, CA
The Systems Engineer will perform technical and skilled duties in the operation of enterprise, client/server, and desktop computer systems and networks. Included are multiple online network…
Added 1 hour ago
Associate Manufacturing Test Engineer (2nd shift)
Automated Logic Corporation
Kennesaw, GA
The Associate Manufacturing Test Engineer will create the roadmap for the entire production test environment and develop implementation strategies. The primary roles and responsibilities of…
Added 1 hour ago
CC
Senior Manager, Environmental Sustainability Programs
Carrier Corporation
Remote, United States
- $117,500 to $234,500 USD / year
Corporate Sustainability team: Director, Corporate Sustainability; Senior Director, Sustainability; Associate Director responsible for social and governance programs, Project Manager for…

John Boos & Co.

IT Support Engineer

Effingham, IL, United States

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Job details

Posting language: English

Original job description

POSITION OVERVIEW

John Boos & Co. is seeking a highly capable IT Support Engineer to serve as hands-on frontline IT support across both office and manufacturing environments. This position serves as a primary point of initial contact for end-user technology issues and manufacturing systems troubleshooting while assisting with the administration, maintenance, and improvement of the organization’s broader IT environment. Responsible for troubleshooting workstations, printers, networks, Microsoft 365 services, business applications, and manufacturing technology. Must be adaptable, curious, service-oriented, and willing to take ownership of unfamiliar problems. Works with employees at all levels while moving between office, manufacturing, and infrastructure environments.

DUTIES & RESPONSIBILITIES

End-User & Technical Support

Serve as a primary point of contact for end-user technology issues and requests.
Diagnose and resolve hardware, software, network, application, and peripheral issues.
Troubleshoot and repair desktops, laptops, monitors, docking stations, mobile devices, and other endpoint equipment.
Support users with Microsoft Windows and Microsoft 365 applications.
Install, configure, maintain, upgrade, and replace computer hardware and software.
Assist employees with new technology, applications, and changes to existing systems; escalate complex issues when appropriate while maintaining ownership through resolution.

Network & Infrastructure Support

Perform basic troubleshooting of wired and wireless connectivity, network connections, switches, TCP/IP, DHCP, DNS, cabling, and endpoint connectivity.
Assist with installation, configuration, maintenance, and troubleshooting of network equipment and connected devices.
Identify and document recurring network or infrastructure problems and assist senior IT personnel with infrastructure upgrades, maintenance, and technology projects.

Microsoft 365 Administration

Assist with administration and support of Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and related services.
Assist with user access, permissions, application configuration, and general Microsoft 365 troubleshooting.
Support and maintain SharePoint sites, permissions, content, and collaboration solutions.
Provide support for Power BI reports, dashboards, data access, and related business reporting solutions.

Printing & Manufacturing Technology Support

Troubleshoot printing issues in office and manufacturing environments, including standard office printers, multifunction devices, and Zebra label printers.
Diagnose issues involving drivers, network connectivity, print queues, labels, applications, and printer hardware.
Provide hands-on technology support on the manufacturing floor and work directly with operations and manufacturing personnel on technology issues affecting production or business processes.

Systems, Applications & Documentation

Install and upgrade software applications and provide ongoing technical support for existing business systems and technology solutions.
Assist in troubleshooting integrations and communication between endpoints, applications, printers, and network resources; work with vendors when necessary.
Participate in testing and deployment of new systems, applications, hardware, and technology solutions.
Create and maintain technical documentation for IT systems, processes, configurations, troubleshooting procedures, recurring problems, equipment, and standards.
Identify opportunities to improve reliability, efficiency, security, and the end-user experience.

EDUCATION & TRAINING

Associate’s or Bachelor’s degree in Computer Science, Information Technology, Networking or a related field preferred, or equivalent practical IT experience.
Previous experience in technical support, desktop support, network support, systems administration, or a similar IT role is preferred.
Manufacturing IT experience is beneficial but not required.
Entry-level candidates with strong technical aptitude, demonstrated troubleshooting skills, and a willingness to learn may also be considered.

KNOWLEDGE & EXPERIENCE

Strong general knowledge of computer hardware, software, peripherals, and operating systems.
Working knowledge of Microsoft Windows and Microsoft 365, including experience supporting Microsoft Office applications and Microsoft 365 services.
Experience troubleshooting desktops, laptops, printers, applications, and network connectivity.
Basic understanding of TCP/IP, DNS, DHCP, wired networks, and wireless networks.
Working knowledge of SharePoint administration and support, with familiarity with Power BI and business reporting environments.
Ability to troubleshoot printers and printing-related problems in both office and manufacturing environments.
Preferred: Microsoft SQL Server and/or general SQL knowledge, including ability to write or understand basic SQL queries.
Preferred: C# or other programming/scripting experience, PowerShell, ERP system administration or support, Microsoft Entra ID / Active Directory, and Microsoft Intune or endpoint management.
Preferred: Experience with Zebra printers, network switches, wireless access points, VLANs, manufacturing/distribution technology, and Power BI administration, data sources, gateways, or report troubleshooting.

SKILLS & ABILITIES

Strong analytical, troubleshooting, critical-thinking, and problem-solving skills.
Strong verbal and written communication skills with the ability to explain technical concepts to non-technical employees.
Ability to document technical processes and solutions clearly.
Ability to work independently while functioning effectively as part of an IT team and managing multiple competing priorities.
Comfortable working directly with users in both professional office and manufacturing environments.
Ability to maintain a customer-service mindset while balancing business and technical requirements.
Willingness to investigate unfamiliar problems, learn new technologies, and take on changing responsibilities.
Willingness to move between desktop support, networking, Microsoft 365, manufacturing systems, applications, and project work as business needs change.
Understanding the urgency of manufacturing technology issues as they relate to shipping and production timelines.

BENEFITS

Paid Vacation
Paid PTO
8 Paid Holidays
Health Insurance
Life Insurance
Vision Insurance
Dental Insurance
Supplemental Insurance
401(k) Retirement Plan
Variable Pay Bonuses
Company Discount
Gym Membership Discount
Flexible Schedules

John Boos & Co. maintains a drug-free workplace. John Boos& Co. is an Equal Opportunity Employer.

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