Jobs in the United States

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Added 7 mins ago
SO
Transportation Engineer Associate - Cedar Rapids
State of Iowa
Cedar Rapids, IA
- $32.13 to $49.76 USD / hour
Join our Davenport Resident Construction team as a Transportation Engineer Associate and help ensure Iowa’s infrastructure is built to last. Whether you’ve already earned your bachelor’s…
Added 13 mins ago
CC
Senior Manager, Environmental Sustainability Programs
Carrier Corporation
Remote, United States
- $117,500 to $234,500 USD / year
Corporate Sustainability team: Director, Corporate Sustainability; Senior Director, Sustainability; Associate Director responsible for social and governance programs, Project Manager for…
Added 21 mins ago
Associate AI Research Engineer
The Mitre Corporation
McLean, VA · Bedford, MA
Project experience in one or more of the following technical areas: agentic AI, deep reinforcement learning, computer vision, generative AI
Added 32 mins ago
Technical Robot Phone Support
FANUC America
Rochester Hills, MI · Auburn Hills, MI
…and communicate with FANUC America Sales, Engineering, and Project executing…
Added 34 mins ago
Traveling Field Engineer
Robinson Construction
Fort Dodge, IA
The purpose of the Robinson Construction Company Field Engineer Development Program is to ensure that Field Engineers are given the opportunity for professional development and growth. This…
Added 40 mins ago
RU
Application Engineer III
Randstad USA
Millstone Township, NJ
- $100,000 to $140,000 USD / year
Our client is seeking an experienced Application Engineer III based on-site in Millstone Township, NJ. In this vital role, you will architect enterprise-scale physical security…
Added 55 mins ago
Associate Manufacturing Engineer
Abbott Laboratories
TX
Our location in Irving, TX currently has an opportunity for an Associate Manufacturing Engineer.
Added 56 mins ago
Associate Structural Engineer
Skyelia
Boston, MA
You will bring exceptional technical leadership, support and mentoring to the wider team with a commitment to project delivery and commercial performance.
Added 1 hour ago
Lead Backend Engineer
Wawa Inc. (210515330)
United States
Job Summary: The Lead Backend Engineer will build the next generation technologies that handle increasing amounts of information at a massive scale in real-time. The Lead Backend Engineer…
Added 1 hour ago
TC
Engineering Aide/Engineering Technician
The County of El Dorado
Placerville, CA
- $28.58 to $38.62 USD / hour
Performs the preparation and review of plans, profiles, and other designs for a variety of public works projects form engineer's instructions and notes.
Added 1 hour ago
Sr. Engineering Technician
TECHTRONIC CORDLESS GP
Menomonee Falls, WI
…collaborate with engineers, SME’s and cross-functional teams to drive project success. You will oversee lab operations, conduct advanced testing, perform data analysis and mentor junior…
Added 1 hour ago
MI
Associate Manufacturing Engineer
Moog Inc
Arvada, CO
- $75,000 to $90,000 USD / year
…travel. Our Space Vehicles team is growing and is looking for an Associate Manufacturing Engineer to support the Operations Team with spacecraft assembly and…
Added 1 hour ago
CO
Enterprise Data Manager
County of Orange
Santa Ana, CA
- $60.69 to $94.08 USD / hour
…Services & QA, participating employers, Information Technology, project teams, and implementation partners to ensure the data supporting OCERS' Horizon Pension Administration System is…
Added 1 hour ago
Design Specialist Contract
York International Corp.
United States
Contract Engineer – Design Specialists will process engineering bills of materials and drawings to provide a clear-to-build production release for a large commercial air handling product.…
Added 1 hour ago
CH
Engineer Director
Crescent Hotels
White Plains, NY
- $90,000 to $100,000 USD / year
RequiredAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Added 1 hour ago
Network & Wireless Infrastructure Engineer
Christie
Orlando, FL
We are seeking an experienced Global Network & Wireless Infrastructure Engineer to design, implement, administer, maintain, and support our organization's wired and wireless network…
Added 2 hours ago
IT Support Engineer
John Boos & Co.
Effingham, IL
John Boos & Co. is seeking a highly capable IT Support Engineer to serve as hands-on frontline IT support across both office and manufacturing environments. This position serves as a…
Added 2 hours ago
KS
Associate Sales Representative
Kastle Systems
New York, NY
- $36 to $38 USD / hour
…that the most effective approach is a complete one: because we engineer, install, monitor, and maintain your system, we are invested in its end-to-end performance. Learn more about who we…
Added 2 hours ago
Design Engineer, North America AMZL Design Engineering
Amazon.com Services LLC
Austin, TX · Nashville, TN · Bellevue, WA
…Engineers, and lead new expansion and retrofit initiatives at the project level to improve associate and driver safety, quality, productivity, and station capacity. Implement new design…
Added 2 hours ago
Senior Project Manager - Retail/Industrial Commercial Real Estate
Lincoln Property Company
Los Angeles, CA
Collaborate with all stakeholders (development, brokerage, leasing, client, tenant, architect, engineer, consultants, general contractor) to execute project plans.
Added 2 hours ago
J
Associate Mechanical Engineer
Jobot
Denver, CO
- $115,000 to $165,000 USD / year
&bullet; Serve as project manager and lead engineer on a wide mix of projects and clients
Added 2 hours ago
Survey Crew Member II
DB STERLIN CONSULTANTS INC
Cedarburg, WI
Report to: Senior Project Engineer or Department Head
Added 2 hours ago
Project Engineer - IT
G.A. Rogers
Bend, OR
G.A. Rogers, Central Oregon's top rated recruiting firm, has an open search for an IT Project Engineer. If you have experience building custom IT solutions for your clients, can take…
Added 2 hours ago
Transmission & Distribution PLS-CADD Lead
Default Brand
Remote, United States
…mentoring, and process improvement initiatives, while maintaining project responsibilities within their existing team. This assignment will not result in a change to the employee's current…
Added 2 hours ago
Electrical Engineer, Associate
ASRC Federal
Cape Canaveral Space Force Station, FL
ASRC Federal NetCentric is seeking a Electrical Engineer, Associate at Cape Canaveral Space Force Station.

John Boos & Co.

IT Support Engineer

Effingham, IL, United States

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Job details

Posting language: English

Original job description

POSITION OVERVIEW

John Boos & Co. is seeking a highly capable IT Support Engineer to serve as hands-on frontline IT support across both office and manufacturing environments. This position serves as a primary point of initial contact for end-user technology issues and manufacturing systems troubleshooting while assisting with the administration, maintenance, and improvement of the organization’s broader IT environment. Responsible for troubleshooting workstations, printers, networks, Microsoft 365 services, business applications, and manufacturing technology. Must be adaptable, curious, service-oriented, and willing to take ownership of unfamiliar problems. Works with employees at all levels while moving between office, manufacturing, and infrastructure environments.

DUTIES & RESPONSIBILITIES

End-User & Technical Support

Serve as a primary point of contact for end-user technology issues and requests.
Diagnose and resolve hardware, software, network, application, and peripheral issues.
Troubleshoot and repair desktops, laptops, monitors, docking stations, mobile devices, and other endpoint equipment.
Support users with Microsoft Windows and Microsoft 365 applications.
Install, configure, maintain, upgrade, and replace computer hardware and software.
Assist employees with new technology, applications, and changes to existing systems; escalate complex issues when appropriate while maintaining ownership through resolution.

Network & Infrastructure Support

Perform basic troubleshooting of wired and wireless connectivity, network connections, switches, TCP/IP, DHCP, DNS, cabling, and endpoint connectivity.
Assist with installation, configuration, maintenance, and troubleshooting of network equipment and connected devices.
Identify and document recurring network or infrastructure problems and assist senior IT personnel with infrastructure upgrades, maintenance, and technology projects.

Microsoft 365 Administration

Assist with administration and support of Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and related services.
Assist with user access, permissions, application configuration, and general Microsoft 365 troubleshooting.
Support and maintain SharePoint sites, permissions, content, and collaboration solutions.
Provide support for Power BI reports, dashboards, data access, and related business reporting solutions.

Printing & Manufacturing Technology Support

Troubleshoot printing issues in office and manufacturing environments, including standard office printers, multifunction devices, and Zebra label printers.
Diagnose issues involving drivers, network connectivity, print queues, labels, applications, and printer hardware.
Provide hands-on technology support on the manufacturing floor and work directly with operations and manufacturing personnel on technology issues affecting production or business processes.

Systems, Applications & Documentation

Install and upgrade software applications and provide ongoing technical support for existing business systems and technology solutions.
Assist in troubleshooting integrations and communication between endpoints, applications, printers, and network resources; work with vendors when necessary.
Participate in testing and deployment of new systems, applications, hardware, and technology solutions.
Create and maintain technical documentation for IT systems, processes, configurations, troubleshooting procedures, recurring problems, equipment, and standards.
Identify opportunities to improve reliability, efficiency, security, and the end-user experience.

EDUCATION & TRAINING

Associate’s or Bachelor’s degree in Computer Science, Information Technology, Networking or a related field preferred, or equivalent practical IT experience.
Previous experience in technical support, desktop support, network support, systems administration, or a similar IT role is preferred.
Manufacturing IT experience is beneficial but not required.
Entry-level candidates with strong technical aptitude, demonstrated troubleshooting skills, and a willingness to learn may also be considered.

KNOWLEDGE & EXPERIENCE

Strong general knowledge of computer hardware, software, peripherals, and operating systems.
Working knowledge of Microsoft Windows and Microsoft 365, including experience supporting Microsoft Office applications and Microsoft 365 services.
Experience troubleshooting desktops, laptops, printers, applications, and network connectivity.
Basic understanding of TCP/IP, DNS, DHCP, wired networks, and wireless networks.
Working knowledge of SharePoint administration and support, with familiarity with Power BI and business reporting environments.
Ability to troubleshoot printers and printing-related problems in both office and manufacturing environments.
Preferred: Microsoft SQL Server and/or general SQL knowledge, including ability to write or understand basic SQL queries.
Preferred: C# or other programming/scripting experience, PowerShell, ERP system administration or support, Microsoft Entra ID / Active Directory, and Microsoft Intune or endpoint management.
Preferred: Experience with Zebra printers, network switches, wireless access points, VLANs, manufacturing/distribution technology, and Power BI administration, data sources, gateways, or report troubleshooting.

SKILLS & ABILITIES

Strong analytical, troubleshooting, critical-thinking, and problem-solving skills.
Strong verbal and written communication skills with the ability to explain technical concepts to non-technical employees.
Ability to document technical processes and solutions clearly.
Ability to work independently while functioning effectively as part of an IT team and managing multiple competing priorities.
Comfortable working directly with users in both professional office and manufacturing environments.
Ability to maintain a customer-service mindset while balancing business and technical requirements.
Willingness to investigate unfamiliar problems, learn new technologies, and take on changing responsibilities.
Willingness to move between desktop support, networking, Microsoft 365, manufacturing systems, applications, and project work as business needs change.
Understanding the urgency of manufacturing technology issues as they relate to shipping and production timelines.

BENEFITS

Paid Vacation
Paid PTO
8 Paid Holidays
Health Insurance
Life Insurance
Vision Insurance
Dental Insurance
Supplemental Insurance
401(k) Retirement Plan
Variable Pay Bonuses
Company Discount
Gym Membership Discount
Flexible Schedules

John Boos & Co. maintains a drug-free workplace. John Boos& Co. is an Equal Opportunity Employer.

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