Jobs in the United States

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Added 3 mins ago
2027 Associate Electrical Engineer - San Diego CA
CORP-Corporate Office
United States
Northrop Grumman is seeking Associate Electrical Engineers to join the Mission Systems Sector. This position will be located in San Diego, CA.
Added 8 mins ago
FI
Data Center Infrastructure Engineer
Foxconn Industrial Internet - FII
San Jose, CA
- $103,000 to $125,000 USD / year
Foxconn is seeking a highly skilled and motivated Data Center Infrastructure Engineer to join our dynamic team. The ideal candidate will be responsible for the design, maintenance, and…
Added 8 mins ago
Sr. Instructor, Training- Cloud Security (Remote)
CrowdStrike, Inc.
Remote, United States
Added 16 mins ago
Associate Modern Workplace Engineer
24 Hour Home Care - Corporate Division
CA
The Associate Modern Workplace Engineer supports the daily administration, maintenance, and optimization of TEAM's modern workplace technology environment. This role assists with Microsoft…
Added 35 mins ago
S
Building Automation Controls Engineer
Siemens
Beltsville, MD
- $70,894 to $121,533 USD / year
…compliant, and commissioning‑ready engineering packages. The Engineer ensures alignment between contract scope, design intent, and execution strategy while supporting complex projects…
Added 35 mins ago
Al Engineer
Noblis
Bethesda, MD
Noblis is seeking cleared AI Engineer to support our customer in Bethesda, Maryland, supporting a SETA contract.
Added 36 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Annapolis, MD
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 45 mins ago
2027 Associate Electrical Engineer - San Diego CA
Northrop Grumman
San Diego
Northrop Grumman is seeking Associate Electrical Engineers to join the Mission Systems Sector. This position will be located in San Diego, CA.
Added 47 mins ago
MD
AI Governance Engineer
MISO Default Brand
Carmel, IN
- $173,000 to $198,000 USD / year
…Professional (AIGP), Microsoft Azure AI Apps and Agents Developer Associate (AI‑103), Microsoft Azure Machine Learning Operations Engineer Associate (AI‑300), or ISO/IEC 42001…
Added 1 hour ago
Supervisory General Engineer
Indian Health Service
Nashville, TN
Summary The primary purpose of this position is to serve as a Supervisory General Engineer, Associate Area Director of the Office of Environmental Health and Engineering (OEHE) program.…
Added 1 hour ago
Senior Engineer - Voice and Call Center
Fusion HCR
Las Vegas, NV
Role: Senior Engineer – Voice and Call Center
Added 1 hour ago
IT Site Support Engineer
FirstBank
Knoxville, TN
We are seeking a highly skilled IT On-Site Support Engineer to provide technical expertise to our organization, with a strong emphasis on executive-level support and audio/video…
Added 1 hour ago
Senior Kubernetes Engineer
Peraton
Remote, United States
Peraton is seeking an experienced Senior Kubernetes Engineer to support development, modernization, and migration of containerized and agentic workloads in a government multi-cloud…
Added 1 hour ago
Lead AI Software Engineer
Humana
Louisville, KY · Dallas, TX · Fort Lauderdale, FL · Nashville, TN · Tampa, FL
We're seeking a Lead AI Software Engineer to help build the next generation of AI-powered products and platforms. This is a hands-on technical leadership role focused on designing,…
Added 1 hour ago
Systems Engineer
THUNDER VALLEY CASINO
Lincoln, CA
4. Additional certifications including Azure Administrator Associate or equivalent Microsoft certification, Azure Security Engineer Associate or similar certifications in cloud platforms,…
Added 1 hour ago
CC
Senior Manager, Environmental Sustainability Programs
Carrier Corporation
Remote, United States
- $117,500 to $234,500 USD / year
Corporate Sustainability team: Director, Corporate Sustainability; Senior Director, Sustainability; Associate Director responsible for social and governance programs, Project Manager for…
Added 1 hour ago
SA
AV Systems Engineer
Seattle Art Museum
Seattle, WA
- $78,486 to $95,893 USD / year
Skilled in audio-visual technology and interested in SAM? SAM's AV Services Team is hiring for a full-time AV Systems Engineer. This role effectively performs and manages the maintenance,…
Added 1 hour ago
Senior Data Engineer
Highmark Health
Montpelier, VT
Mentor other associate and intermediate data engineers as needed
Added 1 hour ago
Associate AI Research Engineer
The Mitre Corporation
McLean, VA · Bedford, MA
Added 2 hours ago
Process Engineer (Food Manufacturing)
ConAgra Fds Packaged Fds LLC
Rensselaer, IN
Added 2 hours ago
Technical Robot Phone Support
FANUC America
Rochester Hills, MI · Auburn Hills, MI
Ability to discuss, diagnosis, and resolve problems as reported by the customer or service engineer
Added 2 hours ago
RU
Application Engineer III
Randstad USA
Millstone Township, NJ
- $100,000 to $140,000 USD / year
Our client is seeking an experienced Application Engineer III based on-site in Millstone Township, NJ. In this vital role, you will architect enterprise-scale physical security…
Added 2 hours ago
Associate Structural Engineer
Skyelia
Boston, MA
As an established Structural Engineer, we expect that you will be able to demonstrate:
Added 2 hours ago
Lead Backend Engineer
Wawa Inc. (210515330)
United States
Job Summary: The Lead Backend Engineer will build the next generation technologies that handle increasing amounts of information at a massive scale in real-time. The Lead Backend Engineer…
Added 2 hours ago
Hardware Integration & Test Engineer II
Futurex
Bulverde, TX
Futurex is seeking a hands-on Hardware Integration & Test Engineer II to support testing, troubleshooting, firmware provisioning, and system integration of hardware security modules (HSMs)…

John Boos & Co.

IT Support Engineer

Effingham, IL, United States

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Job details

Posting language: English

Original job description

POSITION OVERVIEW

John Boos & Co. is seeking a highly capable IT Support Engineer to serve as hands-on frontline IT support across both office and manufacturing environments. This position serves as a primary point of initial contact for end-user technology issues and manufacturing systems troubleshooting while assisting with the administration, maintenance, and improvement of the organization’s broader IT environment. Responsible for troubleshooting workstations, printers, networks, Microsoft 365 services, business applications, and manufacturing technology. Must be adaptable, curious, service-oriented, and willing to take ownership of unfamiliar problems. Works with employees at all levels while moving between office, manufacturing, and infrastructure environments.

DUTIES & RESPONSIBILITIES

End-User & Technical Support

Serve as a primary point of contact for end-user technology issues and requests.
Diagnose and resolve hardware, software, network, application, and peripheral issues.
Troubleshoot and repair desktops, laptops, monitors, docking stations, mobile devices, and other endpoint equipment.
Support users with Microsoft Windows and Microsoft 365 applications.
Install, configure, maintain, upgrade, and replace computer hardware and software.
Assist employees with new technology, applications, and changes to existing systems; escalate complex issues when appropriate while maintaining ownership through resolution.

Network & Infrastructure Support

Perform basic troubleshooting of wired and wireless connectivity, network connections, switches, TCP/IP, DHCP, DNS, cabling, and endpoint connectivity.
Assist with installation, configuration, maintenance, and troubleshooting of network equipment and connected devices.
Identify and document recurring network or infrastructure problems and assist senior IT personnel with infrastructure upgrades, maintenance, and technology projects.

Microsoft 365 Administration

Assist with administration and support of Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and related services.
Assist with user access, permissions, application configuration, and general Microsoft 365 troubleshooting.
Support and maintain SharePoint sites, permissions, content, and collaboration solutions.
Provide support for Power BI reports, dashboards, data access, and related business reporting solutions.

Printing & Manufacturing Technology Support

Troubleshoot printing issues in office and manufacturing environments, including standard office printers, multifunction devices, and Zebra label printers.
Diagnose issues involving drivers, network connectivity, print queues, labels, applications, and printer hardware.
Provide hands-on technology support on the manufacturing floor and work directly with operations and manufacturing personnel on technology issues affecting production or business processes.

Systems, Applications & Documentation

Install and upgrade software applications and provide ongoing technical support for existing business systems and technology solutions.
Assist in troubleshooting integrations and communication between endpoints, applications, printers, and network resources; work with vendors when necessary.
Participate in testing and deployment of new systems, applications, hardware, and technology solutions.
Create and maintain technical documentation for IT systems, processes, configurations, troubleshooting procedures, recurring problems, equipment, and standards.
Identify opportunities to improve reliability, efficiency, security, and the end-user experience.

EDUCATION & TRAINING

Associate’s or Bachelor’s degree in Computer Science, Information Technology, Networking or a related field preferred, or equivalent practical IT experience.
Previous experience in technical support, desktop support, network support, systems administration, or a similar IT role is preferred.
Manufacturing IT experience is beneficial but not required.
Entry-level candidates with strong technical aptitude, demonstrated troubleshooting skills, and a willingness to learn may also be considered.

KNOWLEDGE & EXPERIENCE

Strong general knowledge of computer hardware, software, peripherals, and operating systems.
Working knowledge of Microsoft Windows and Microsoft 365, including experience supporting Microsoft Office applications and Microsoft 365 services.
Experience troubleshooting desktops, laptops, printers, applications, and network connectivity.
Basic understanding of TCP/IP, DNS, DHCP, wired networks, and wireless networks.
Working knowledge of SharePoint administration and support, with familiarity with Power BI and business reporting environments.
Ability to troubleshoot printers and printing-related problems in both office and manufacturing environments.
Preferred: Microsoft SQL Server and/or general SQL knowledge, including ability to write or understand basic SQL queries.
Preferred: C# or other programming/scripting experience, PowerShell, ERP system administration or support, Microsoft Entra ID / Active Directory, and Microsoft Intune or endpoint management.
Preferred: Experience with Zebra printers, network switches, wireless access points, VLANs, manufacturing/distribution technology, and Power BI administration, data sources, gateways, or report troubleshooting.

SKILLS & ABILITIES

Strong analytical, troubleshooting, critical-thinking, and problem-solving skills.
Strong verbal and written communication skills with the ability to explain technical concepts to non-technical employees.
Ability to document technical processes and solutions clearly.
Ability to work independently while functioning effectively as part of an IT team and managing multiple competing priorities.
Comfortable working directly with users in both professional office and manufacturing environments.
Ability to maintain a customer-service mindset while balancing business and technical requirements.
Willingness to investigate unfamiliar problems, learn new technologies, and take on changing responsibilities.
Willingness to move between desktop support, networking, Microsoft 365, manufacturing systems, applications, and project work as business needs change.
Understanding the urgency of manufacturing technology issues as they relate to shipping and production timelines.

BENEFITS

Paid Vacation
Paid PTO
8 Paid Holidays
Health Insurance
Life Insurance
Vision Insurance
Dental Insurance
Supplemental Insurance
401(k) Retirement Plan
Variable Pay Bonuses
Company Discount
Gym Membership Discount
Flexible Schedules

John Boos & Co. maintains a drug-free workplace. John Boos& Co. is an Equal Opportunity Employer.

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