QA Technical Manager

Job Description

MUST HAVE:

• BS/BA degree in computer science, engineering or related discipline
• Strong experience working with contact center systems and IVR
• 8+ years of software quality assurance experience o Including 3+ years in a lead role or management position in test automation or Performance testing
• Experience testing Client-Server architecture from Performance, Load & stress point of view
• Strong analytical skills and experience with implementation and administration of Software Quality Assurance processes and test tools
• Excellent problem solving, interpersonal communication, and project management skills; strong leadership and mentoring skills
• Desire for achieving excellence in customer satisfaction, process & product quality as well as reliability
• Strong understanding of different software development life cycles (waterfall, iterative) and contemporary software quality assurance processes and automated tools.
• Must have experience in managing and working with distributed team members

NICE TO HAVE:

• Experience testing Web UI Interfaces, REST-API interface
• Experience testing email/chat applications from server side point of view
• Experience with DBMS (MySQL desirable)
• Hands-on experience testing VoIP networks, SIP, WebRTC
• Hands-on experience testing Telephony protocols and features for ISDN, PSTN
• Hands-on experience using Sonus SBC (Session Border Controller)
• Hands-on experience testing Bulk Call Generators (Spirent abacus A5000)
• Knowledge of foundation, principles and techniques of SW programming;
• Automation Test skills, ability to develop/modify scripts based on (Python & Java)
• Network administration skills (Linux)
• Working experience on agile methodologies
• Experience in Real-time Mission critical Systems (Contact Centers, PBX, CRM) Additional Information Multiple Openings