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  • Computer Support Specialist II

    ASM Research

    Portland, OR

    Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and…

  • Client Support Specialist II

    University of San Francisco

    United States

    • $28.08 to $33 USD / hour

    Provide 1st and 2nd tier support over the phone, email, walk-in, field, and remote desktop technical support under the coordination of the Associate Director of Help Desk (target 75% or…

  • Knowledge Center Tier I Agent

    QBE LLC

    Remote, United States

    QBE is seeking a Knowledge Center Tier I Agent to analyze and resolve support requests from the external industry partners and users of a Department of War agency's portfolio of mission…

  • Technical Support Specialist Tier I

    Schneider Downs

    Columbus, OH

    The Technical Support Specialist Tier I position will report directly to the Technical Operations Manager and work alongside the Technical Support Supervisor Tier II.

  • Manager - Information Technology Infrastructure Services

    Superior Court of California, County of Ventura

    Ventura, CA

    • $61.29 to $79.68 USD / hour

    …hardware / firmware patching standards), and helpdesk services (tier I and tier II). Incumbents are responsible for a variety of tasks, including management of IT staff, strategic and…

  • Computer Equipment Support Operation II

    Alaka'ina Foundation Family of Companies

    Fort Eustis, VA

    The individual shall provide desktop support services and respond to and resolve service requests.

  • Computer Equipment Support Operation II

    Alaka'ina Foundation Family of Companies

    Fort Eustis, VA

    The individual shall provide desktop support services and respond to and resolve service requests.

  • Computer Equipment Support Operation II

    Alaka'ina Foundation Family of Companies

    Fort Eustis, VA

    The individual shall provide desktop support services and respond to and resolve service requests.

  • Service Desk Manager

    The Trustees of Union College in the Town of Schenectady in the State of New York

    Schenectady, NY

    • $72,000 to $74,000 USD / year

    …first-contact resolution and ensures that issues are escalated to Tier II analysts or other ITS teams in accordance with established workflows. Oversees the integration and ongoing…

  • Tier II Desktop Supervisor

    GD Information Technology, Inc.

    United States

    Lead day-to-day Tier 2 service desk operations and coordinate work assignments for desktop support technicians and technical support specialists.

  • Tier II Desktop Supervisor

    General Dynamics Information Technology

    Washington, DC

    Microsoft 365 Certified: Modern Desktop Administrator Associate

  • IT PROFESSONAL III - PROJECT COORDINATOR

    Town of Mooresville

    Mooresville, NC

    The IT Professional Tier III - Project Coordinator performs advanced technical work supporting the Town's IT systems, networks, hardware, and software. This senior-level position serves as…

  • Manager, IT Service Desk

    MTA

    New York, NY

    In-depth experience supervising or managing an enterprise IT Service Desk, providing full remote 24x7x365 IT desktop, application, and mobile device support in a fast paced environment.

  • Senior IT Technician

    Careers - ICE, Civil Engineering, Infrastructure Firm

    Houston, TX

    …growing multi-state organization. This position provides advanced Tier II/III technical support while assisting with the administration, implementation, and maintenance of enterprise…

  • Tier II Support Technician

    DirectViz Solutions, LLC

    Alexandria, VA

    • $50,000 to $60,000 USD / year

    We are seeking a highly skilled Tier II Support Technician to provide onsite technical support in Alexandria, VA. The successful candidate will support an environment consisting of…

  • Manager, IT Service Desk

    Metropolitan Transportation Authority

    NY

    In-depth experience supervising or managing an enterprise IT Service Desk, providing full remote 24x7x365 IT desktop, application, and mobile device support in a fast paced environment.

  • Service Desk support

    vTech Solution

    Denver, CO

    · This position provides Service Desk support for OIT services. This position provides Tier I and Tier II support for customers at identified agencies by analyzing, diagnosing and resolving…

  • Riverbed Engineer, Subject Matter Expert

    Raventek Solution Partners LLC

    MacDill AFB, FL

    Provide Tier II/III engineering support, root cause analysis, incident response, and war-room troubleshooting for application, network, endpoint, server, and data-collection issues.

  • Pharmacy Call Center Tech

    Integrated Resources INC

    Philadelphia, PA

    …right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay…

  • Help Desk Support

    Infojini Inc

    Lakewood, CO

    Tier I & II Support- Provides Tier 1 and Tier II support for a wide range of service offerings, products and applications including mainframe, voice and desktop support. Effectively and…

  • Service Desk Support Specialist I-III

    The First Church of Christ, Scientist

    Boston, MA

    • $30.76 to $52.89 USD / hour

    …first-call resolution. Escalate incidents to proper resource/tier if needed while maintaining service level agreement (SLA) accountability. Communicate with customers throughout the…

  • Certified School Psychologist - Long Term Sub

    Carlynton School District

    Carnegie, PA

    At the highest tier, provide short-term counseling to students.

  • Certified School Psychologist - Long Term Sub

    Carlynton School District

    Carnegie, PA

    At the highest tier, provide short-term counseling to students.

  • Certified School Psychologist

    Carlynton School District

    Carnegie, PA

    At the highest tier, provide short-term counseling to students.

  • CUSTOMER SUPPORT SUPERVISOR

    Empower AI Inc.

    Quantico, VA

    • $133,650 USD / year

    Empower AI is seeking a Customer Support Supervisor to assist the Customer Support Manager (Tier II & III) lead the daily operations of Tier II desk-side, field, printer, and training…