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Principal Architect, Conversational AI & CX Solutions
Concentrix
Google Professional Cloud Architect or Google Professional Machine Learning Engineer certification.
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Contact Center and UC Engineer
Interactive Brokers
We are seeking an experienced Contact Center & UC Engineer to join our Voice Services team. This role is responsible for the administration, support, and continuous improvement of IBKR's…
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Genesys Cloud Access Management
Humana
The Genesys Cloud Access Management supports the design, implementation, administration, and optimization of the Genesys contact center platform in support of the Humana Military…
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Technical Account Manager - Hybrid - Norcross, GA
USAN
1–3 years of experience in a customer-facing technical role, such as Technical Account Manager, Cloud Support Engineer, Solutions Engineer, or Contact Center Operations Manager.
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CX Tooling Engineer
Spring Health
The CX Tooling Engineer will design, build, and operate the systems that power Spring Health’s customer experience and support operations at scale.
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Principal, IT Software Engineer 2
DIRECTV
We are seeking an expert and highly motivated IT Software Engineer Principal 2 to join our technology team. This pivotal role is responsible for driving the technical design,…
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Principal, IT Software Engineer 1
DIRECTV
The Principal, IT Software Engineer 1 is a senior technical authority responsible for setting architectural direction and driving end-to-end solution design across multiple teams and…
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IT Software Engineer 2
DIRECTV
The IT Software Engineer 2 is a self-managed, emerging IT professional responsible for feature development within specific domains or component sets. This role requires an individual who…
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Genesys Cloud CX Engineer
Cardinal Health 5, LLC
Hands on development experience with Genesys Cloud CX platform, preferred
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Senior Genesys Cloud CX Engineer
Apex Systems
Design, configure, and engineer enterprise contact center solutions utilizing Genesys Cloud CX and Genesys Architect.
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Genesys Cloud CX Engineer
Cardinal Health
Hands on development experience with Genesys Cloud CX platform, preferred
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Senior Genesys Engineer
TEKsystems
DescriptionThe Senior Genesys Cloud CX Engineer is responsible for the design, engineering, implementation, automation, integration, and operational support of enterprise contact center…
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Staff Sales Engineer, Voice AI
Deepgram
…Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a…
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Senior Solutions Engineer
Sanas
…business comes through one, and the pilot is where a Solutions Engineer either makes the case or loses it. This role exists to raise the number of pilots that…
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Technology Engineer, Principal - Contact Center
Community Health Systems
Job Description: Principal Engineer - Genesys Cloud CX
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Sr. Software Engineer, CX AI Agents
United States - Genesys Cloud Services, Inc.
…and production deployment. You will build solutions on top of Genesys Cloud that can ultimately scale across customers and industries through…
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Software Development Engineer III, Microsoft Dynamics 365
Premera Blue Cross
As a Software Development Engineer III, you will analyze, design, code, test, maintain, debug, and modify software, applications, packaged applications, and systems for local, networked,…
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Software Development Engineer IV, Microsoft Dynamics 365
Premera Blue Cross
Familiarity with telephony integrations (preferably Genesys Cloud CX).
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CCaaS Platform Engineer
PrudentRX
Experience with additional CCaaS platforms (Genesys Cloud CX, NICE CXone, Talkdesk, Amazon Connect, or similar) a plus
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Senior Voice and Telephony Architect (CCaaS)
Capgemini
Plan and execute migrations from Avaya, Cisco UCCE/UCCX, and other on-premise platforms to Genesys Cloud CX, NICE CXone, Amazon Connect, and similar.
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Forward Deployed Engineer
Intermedia Intelligent Communications
Contact Center platform certifications such as Five9, NICE CXone, Genesys Cloud, Twilio Flex, or equivalent.
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Manager, AI & CX Services
Waterfield Tech
…center/CCaaS practices is required; more than one is preferred: Five9, Genesys, Cisco (Webex Contact Center/UC), Avaya, Zoom, and Google (Contact Center…