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Business Applications Developer & Administrator (Casual)
Events DC
Monitor platform health, data integrity and SLA performance; build reports and dashboards in Zendesk Explore to measure service delivery against Service Help Desk KPIs.
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VA PARS & ServiceNow PA Lead
Custom Software Systems Inc.
Run the VA PARS help desk (60–100 tickets a month). Cover Tier 1–2, coordinate Tier 3 escalation to senior developers, and meet severity-based response times (for example, Critical:…
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Tier 2/3 Field Service Representative (located onsite in Vicenza, Italy)
Accenture Federal Services
Must Have an Active TS/SCI
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School Technology Specialist - Washington, DC
Inspiroz
Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.
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Enterprise Operations Manager
SAIC
Must have experience with developing and maintaining both Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
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Information Technology Specialist
Other Agencies and Independent Organizations
…Technology Specialist, you will serve as an enterprise IT Service Desk expert and advisor to executive leadership on customer service, ITIL practices, service delivery, and Tier 1 through…
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Support Assistant
General Dynamics Information Technology
GDIT is hiring a Support Assistant to provide help desk support to end users of government information systems, to include Tableau and Salesforce. The Support Assistant works to identify,…
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Administrator, Systems
Second Sight Solutions, LLC
Integrate Entra ID with HR sources, Help Desk, and ticketing software (e.g., Jira), endpoint management (Jamf, Intune), and SaaS applications to streamline access requests and approvals.
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School Technology Specialist - Washington, DC
Inspiroz
Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.
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IT Service Desk Lead
T-Rex Solutions
T-Rex Solutions is looking to select an IT Service Desk Lead to support our Department of Commerce (DOC) Office of Solution and Service Delivery (OSSD) customer. Within the DOC, the OSSD…
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T1 Cyber Network Defense Analyst – Shift (w/ active TS)
Critical Solutions
Candidates must have the ability to work non-core hours, if necessary · Must have the ability to work non-core hours, if necessary
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Tier II Helpdesk Technician
The Green Technology Group
The Customer Service Engineer must have experience supporting end users to resolve a range of technical issues
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Onsite VIP Support Team Member
Knowledge Management, Inc.
Escalate complex or unresolved issues to appropriate Tier 2/Tier 3 support teams or specialized technical personnel.
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Help Desk Technician Tier 3
Koniag Government Services
Tuknik Government Services, LLC a Koniag Government Services company , is seeking a Help Desk Technician Tier 3 with a Secret security clearance to support TGS in supporting our government…
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IT Asset Administrator
Leidos
Leidos is hiring an IT Asset Administrator to support the ESA V program. The ESA V program provides IT services to several federal customers, including help desk, asset management, deskside…
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Tier 2 Service Desk Lead
Halvik
Halvik is seeking a candidate who will be responsible for overseeing the day-to-day activities of a service desk operations to ensure end users receive the IT support required. The primary…
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Help Desk V-Lead and Manager - Tier II/III DC Metro Area
General Dynamics Information Technology
Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician V serving as the Desktop Support Lead for Federal Student Aid (FSA). Lead a team of 6 to…
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Tier 3 Service Desk Lead (Top Secret Cleared)
RIVA Solutions, Inc.
This effort delivers scalable, customer-focused IT service desk and contact center support, including Tier 0–3 support, incident and request management, knowledge management, and end-user…
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Help Desk Lead
Planned Systems International, Inc.
PSI is seeking a Customer Service Manager supporting a Department of Veterans Affairs Information Technology Help Desk and its end users. The Customer Service Manager will plan, implement,…
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Helpdesk Specialist Master
GoIntellects Inc.
The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports…
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16years Helpdesk Specialist Master - Onsite
GoIntellects Inc.
The Help Desk Technician provides first‐line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports…
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16+Years Helpdesk Specialist Master
GoIntellects Inc.
Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripherals.
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Network Technician II
Insight Global
Track, document, and resolve support requests through the help desk ticketing system
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Tier 1 Help Desk Engineer
Koniag Government Services
Onsite Expectation: Downtown Washington, DC at least four (4) days per week, with up to one (1) day of telework
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PC Deployment Technician
NuAxis Innovations
Must possess a High School Diploma or equivalent · Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification
