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6,014,482 jobs across our US network. How we count
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Manager, Gift Operations
Teach For America
As Manager, Gift Operations, you support Teach For America’s donor gift operations, playing a pivotal role in ensuring that we reach our national and org-wide fundraising goals. You process…
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Tier 1 Customer Service Representative
LEIDOS, INC.
Provide general policy information supplied by the business owners and Tier 2 systems Provide process guidance to the requesters seeking help/guidance based on information provided by…
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Computer Support Assistant ( IT@JH Technology Acceleration Group)
Johns Hopkins University
Prior help desk, IT support, or campus technology experience is a plus but not required.
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Specialist I, Learner Technology
NIGHTINGALE EDUCATION LLC SOLE MB
…learners. The incumbent supports learners timely resolution of Tier 1 technical issues to support programmatic…
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Software Support Technician
Default Brand
Provide Tier I support answering the help desk phone line and email for all incoming service requests; includes the Emergency Support line.
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Service Desk Agent
SAIC
Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests and walk-in request.
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Lead Platform Administrator
Fullsteam Personnel, LLC
The Lead Platform Administrator provides day-to-day operational leadership for Fullsteam’s Tier 1/2 support functions, covering incidents, problems, service requests, and inquiries managed…
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Tier 1/2 Service Desk Analyst (Senior)
Computer World Services
Computer World Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions…
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Tier 1/2 Service Desk Analyst (Journeyman)
Computer World Services
Computer World Services, Corp. (CWS) seeks Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and…
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Service Desk Analyst
Jobgether
We are seeking a customer-focused Service Desk Analyst to provide technical support for a Department of Defense (DoD) enterprise platform supporting modern software development and…
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L1 Help Desk Analyst
Resolve Tech Solutions, LLC
The L1 Help Desk Analyst provides first-level technical support for PAM Health end users across hardware, software, network, and cloud-based environments. This role serves as the initial…
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IT & Salesforce Systems Administrator
Cardiff
Resolve Salesforce support tickets and help users get the most out of the system
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Security Specialist, Intern
Filevine
…home lab, CTF results, open-source contributions, or prior IT, help desk, compliance or system administration work) is equally…
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Support Analyst
ADE ADESA Inc
We are seeking a Support Analyst with experience in technical troubleshooting, customer service, and first-level IT support. You will be part of a customer service driven, fast-paced,…
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Help Desk
FLEXTECS LLC
The Help Desk Analyst serves as the primary point of contact for technical support requests and is responsible for delivering exceptional customer service to employees across the…
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Customer Support Specialist 1
Ncontracts
- Thoroughly document all client interactions in the Help Desk tracking system (Salesforce); escalate complex or sensitive issues as appropriate
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Coordinator, Help Desk
Sundance Institute
Provide end-user support by efficiently resolving tier 1 and 2 help desk requests.
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Tier 1/2 Service Desk Analyst (Senior)
DecisionPoint | Cortek
Senior Analysts handle complex or high-priority cases within the Tier 1/2 support scope and provide technical guidance to less-experienced service-desk personnel. They help ensure that…
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Tier 1/2 Service Desk Analyst (Journeyman)
DecisionPoint | Cortek
DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests,…
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Business Operations Analyst I
Dudek
Provides Tier 1 service-desk support through the Freshservice queue, including intake, triage, basic troubleshooting, resolution, and appropriate escalation of Business Operations tickets.
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Tier 1 Customer Support Specialist I
HEALTHSTREAM INC
You have at least one year of experience in a technical help desk or technical support role.
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Customer Support Specialist
TeamBuilder
3+ years of experience in Customer Support, Technical Support, Help Desk, Customer Success, or a related customer-facing role.
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Help Desk Technician – Part-Time
MetroSys
Provide remote Tier 1 and Tier 2 help desk support, handling approximately 6 support tickets per day.
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Senior Media Planner, Performance
Finn Partners
As a Senior Media Planner, Performance, you will strive to understand your clients' businesses and any challenges they face, and develop new ways to help them drive their business forward.
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Engineer II (Level 3 Engineer)
Insight Global
The Level 3 Help Desk Technician will serve as a senior escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This individual will troubleshoot…