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Added just now
2027 Sales & Operations Development Program (Starting June 2027)
REXEL
Fall River, MA
…Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the…
Added just now
2027 Sales & Operations Development Program (Starting June 2027)
REXEL
Fall River, MA
…Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the…
Added just now
2027 Sales & Operations Development Program (Starting June 2027)
REXEL
Fall River, MA
…Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the…
Added just now
Bakery Clerk
Albertsons Companies
LAKE OSWEGO, OR · Lake Oswego, OR
…and to inspire well-being. We want talented individuals to be part of this…
Added just now
In-Store Shopper
Albertsons Companies
WOODLAND, WA · Woodland, WA
Another part of the role is keeping orders organized and ready for pick up. You’ll bag items carefully, manage substitutions when needed, and coordinate orders for timely handoff to…
Added just now
Front End Entry Level
Albertsons Companies
WOODLAND, WA · Woodland, WA
When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn,…
Added just now
Retail Sales and Store Support
Albertsons Companies
RANCHO SANTA MARGARITA, CA · Rancho Santa Margarita, CA
Another part of the role is keeping products available and displays in good condition throughout the day. You’ll stock shelves, rotate products, update pricing or signage, and maintain…
Added just now
Deli Clerk
Albertsons Companies
FALCON, CO · Falcon, CO
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added just now
Baker
Albertsons Companies
GRESHAM, OR · Gresham, OR
Customer interaction is also part of the role - you’ll assist customers with product questions, take special orders, and help create a positive experience through friendly and efficient…
Added just now
Retail Sales and Store Support
Albertsons Companies
MEDFORD, OR · Medford, OR
Another part of the role is keeping products available and displays in good condition throughout the day. You’ll stock shelves, rotate products, update pricing or signage, and maintain…
Added just now
Deli Clerk
Albertsons Companies
FLORENCE, AZ · Florence, AZ
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added just now
Front End Entry Level
Albertsons Companies
NEWPORT, NH · Newport, NH
Another part of the role is keeping the front end organized, clean, and running consistently throughout the day. You’ll rotate between tasks like handling transactions, collecting carts,…
Added just now
Retail Sales and Store Support
Albertsons Companies
WOODLAND, WA · Woodland, WA
Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can…
Added just now
Night Crew Stocker
Albertsons Companies
EAST NORRITON, PA · East Norriton, PA
As a Stocker, your day is centered around keeping shelves filled and the store ready for customers. During daytime hours, you’ll work on the floor stocking products, organizing shelves, and…
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Deli Clerk
Albertsons Companies
COPPELL, TX · Coppell, TX
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added just now
Retail Sales and Store Support
Albertsons Companies
DALLAS, TX · Dallas, TX
Another part of the role is keeping products available and displays in good condition throughout the day. You’ll stock shelves, rotate products, update pricing or signage, and maintain…
Added just now
Starbucks Barista
Albertsons Companies
SPOKANE, WA · Spokane, WA
Customer interaction is a key part of the role; you’ll greet customers, take orders, answer questions, and help make each visit a positive experience. Whether it’s a regular stopping by or…
Added just now
Front End Entry Level
Albertsons Companies
COPPELL, TX · Coppell, TX
Another part of the role is keeping the front end organized, clean, and running consistently throughout the day. You’ll rotate between tasks like handling transactions, collecting carts,…
Added just now
In-Store Shopper
Albertsons Companies
CLACKAMAS, OR · Clackamas, OR
Another part of the role is keeping orders organized and ready for pick up. You’ll bag items carefully, manage substitutions when needed, and coordinate orders for timely handoff to…
Added just now
Deli Clerk
Albertsons Companies
FLOWER MOUND, TX · Flower Mound, TX
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added just now
Retail Sales and Store Support
Albertsons Companies
KLAMATH FALLS, OR · Klamath Falls, OR
Another part of the role is keeping products available and displays in good condition throughout the day. You’ll stock shelves, rotate products, update pricing or signage, and maintain…
Added just now
In-Store Shopper
Albertsons Companies
BAINBRIDGE ISLAND, WA · Bainbridge Island, WA
Another part of the role is keeping orders organized and ready for pick up. You’ll bag items carefully, manage substitutions when needed, and coordinate orders for timely handoff to…
Added just now
In-Store Shopper
Albertsons Companies
ANCHORAGE, AK · Anchorage, AK
Another part of the role is keeping orders organized and ready for pick up. You’ll bag items carefully, manage substitutions when needed, and coordinate orders for timely handoff to…
Added just now
Floral Designer
Albertsons Companies
DALLAS, TX · Dallas, TX
…and to inspire well-being. We want talented individuals to be part of this…
Added just now
Baker
Albertsons Companies
GROTON, MA · Groton, MA
Customer interaction is also part of the role - you’ll assist customers with product questions, take special orders, and help create a positive experience through friendly and efficient…

Virtual Apron Design Specialist – Millwork (Remote)

Remote, United States

The pay range for this position is between $21.00 - $21.00

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Job details

Pay: The pay range for this position is between $21.00 - $21.00
Posting language: English
Posted: Nov 4, 2026

Original job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Virtual Design Specialist - Millwork is part of the Services Operations Contact Center team. This role has the ability to engage and support customers on-line, in home, and in the store virtually. The Virtual Design Specialist - Millwork is responsible for providing tailored suggestions and solutions through consultative selling and visual merchandising presentations that inspire our customers. Additionally, this role is responsible for creating, maintaining and improving customer relationships while interacting with associates and customers daily during sales and product inquiry transactions.

The Virtual Apron Design Specialist - Millwork is also responsible for qualifying new millwork customers, designing and customizing doors/windows according to customer needs, creating quotes for new millwork projects, obtaining payment, effectively handing off PRO customers, and ensuring a consistent differentiated customer experience.

What Is Virtual Apron? The Virtual Apron is an innovative, multi-team organization within The Home Depot that provides remote support to both online and in-store customers for their project needs. Virtual Apron associates are subject matter experts across a wide range of categories - including flooring, millwork, countertops, kitchen, bath, closet design, and installation services.

By leveraging deep product and process expertise, Virtual Apron associates help customers and store teams navigate both simple and complex orders. This remote support model ensures consistent, high-quality customer experience while enhancing operational efficiency across The Home Depot.

Key Responsibilities:

30% - Customer Service - Answer store associate product knowledge calls, leveraging product knowledge and training materials to coach and grow associates
10% - Other - Perform other duties as required by management
30% - Sell - Make open quote customer calls, helping to manage a positive customer experience and deliver the right product for the right price
30% - Support - Answer store associate configurator calls.

Direct Manager/Direct Reports:

This Position typically reports to the Contact Center Supervisor
This Position has 0 Direct Reports

Travel Requirements:

Typically requires overnight travel less than 5% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be 18 years of age or older
Must be legally permitted to work in the United States

Preferred Qualifications:

Previous Millwork experience is preferred
Knowledge MYCD (Millwork Design System)
Working knowledge of Microsoft Office Suite
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
Consultative selling experience
Strong verbal and written communication
Passion for providing customers with excellent service to meet their unique needs
3+ years Design and Retail, Specialty Retail, Outside Sales or Trade Experience
Advanced knowledge of door and window design and installation
Must adhere to work schedule
Exemplary organization skills
Ability to perform responsibilities of the role with minimal supervision

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:

Preferred Years of Work Experience:

Minimum Leadership Experience:

No previous leadership experience

Preferred Leadership Experience:

No previous leadership experience

Certifications:

None

Competencies:

Action Oriented
Tech Savvy
Communicates Effectively
Customer Focus
Organizational Savvy
Prior customer service and sales experience selling
Strong verbal and written communication
Strong computer skills
Passion for providing customers excellent service to meet their unique needs
Ability to perform responsibilities of the role with minimal supervision

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $21.00 - $21.00

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