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Customer Service Associate
Walgreens
NEW YORK, NY
- $17 to $20.5 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
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Customer Service Associate
Walgreens
FARMINGTON, NM
- $15 to $19 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
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Pharmacy Customer Service Associate
Walgreens
LAS CRUCES, NM
- $16 to $20 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
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Customer Service Associate
Walgreens
PERTH AMBOY, NJ
- $15.92 to $20.5 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
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Customer Service Associate
Walgreens
JERSEY CITY, NJ
- $15.92 to $18 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
RAYMOND, NH
- $17 to $23.25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
RAYMOND, NH
- $17 to $23.25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
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Certified Senior Pharmacy Technician
Walgreens
HENDERSON, NV
- $19.75 to $27.5 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
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Shift Lead
Walgreens
LAS VEGAS, NV
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
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Customer Service Associate
Walgreens
LAS VEGAS, NV
- $15 to $19 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
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Customer Service Associate - Temporary
Walgreens
NORFOLK, NE
- $15 to $19 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
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Emerging Store Manager
Walgreens
HOPKINS, MN
…external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach…
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Certified Pharmacy Technician
Walgreens
YPSILANTI, MI
- $18 to $24.25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
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Shift Lead
Walgreens
MALDEN, MA
- $18.5 to $23.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
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Certified Senior Pharmacy Technician
Walgreens
CHICAGO, IL
- $21 to $29 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ROCKFORD, IL
- $17 to $23.25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added just now
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHICAGO, IL
- $18.25 to $25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
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Pharmacy Customer Service Associate
Walgreens
GENEVA, IL
- $16 to $20 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
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Pharmacy Intern Grad
Walgreens
CHAMPAIGN, IL
- $33.5 to $45.3 USD / hour
Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring…
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Pharmacy Operations Manager
Walgreens
AMMON, ID
- $22.5 to $35.75 USD / hour
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a…
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Pharmacy Customer Service Assoc. Cert
Walgreens
JOHNS CREEK, GA
- $16 to $20 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
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Shift Lead
Walgreens
JOHNS CREEK, GA
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added just now
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
SUGAR HILL, GA
- $17 to $23.25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added just now
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Customer Service Associate
Walgreens
JOHNS CREEK, GA
- $15 to $19 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
Added just now
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Customer Service Associate
Walgreens
DENVER, CO
- $19.29 to $25 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…

Virtual Apron Customer Service Representative - Flooring (Remote)

Remote, United States

The pay range for this position is between $16.00 - $16.00

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Job details

Pay: The pay range for this position is between $16.00 - $16.00
Posting language: English
Posted: Nov 4, 2026

Original job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Virtual Apron Flooring Customer Service Representative – (Remote) is part of the Services Operations Contact Center team. The Virtual Apron Team engages and supports customers online, in-home, and in-store virtually. The Virtual Support Specialist is responsible for providing tailored suggestions and solutions through consultative selling that inspire our customers. The Virtual Support Specialist builds and maintains customer relationships, assisting associates and customers during sales and product inquiries.

In this role, the specialist provides dedicated support for the Flooring Line of Business, assisting customers with flooring product selection, customization, and project inquiries specific to flooring solutions. The specialist qualifies new customers seeking to customize flooring products, generates new leads, and warm transfers them to a Virtual Design Specialist for further consultation and design support.

What Is Virtual Apron? The Virtual Apron is an innovative, multi-team organization within The Home Depot that provides remote support to both online and in-store customers for their project needs. Virtual Apron associates are subject matter experts across a wide range of categories - including flooring, millwork, countertops, kitchen, bath, closet design, and installation services.

By leveraging deep product and process expertise, Virtual Apron associates help customers and store teams navigate both simple and complex orders. This remote support model ensures consistent, high-quality customer experience while enhancing operational efficiency across The Home Depot.

Key Responsibilities:

5% - Communication - Associate may occasionally respond to email, chat and email inquiries.
65% - Customer Service - Associate will use a uniform script to place outbound calls to customers from leads that were obtained from various marketing sources. Activities include scheduling new appointments, confirming, rescheduling, or canceling appointments by validating customer information and project qualification.
5% - Other - Other job duties as assigned by manager.
25% - THD Process & Policy - Answer inbound calls from internal and external customers who have been referred through a store associate, internet lead or other source. Activities include scheduling new appointments, confirming, rescheduling, or canceling appointments by validating customer information and project qualification.

Direct Manager/Direct Reports:

This Position typically reports to Contact Center Supervisor.
This role has 0 direct reports.

Travel Requirements:

No travel required.

Physical Requirements:

Most of the time is spent sitting or standing in the same location or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be 18 years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

Working knowledge of Microsoft Office Suite
Some previous experience/ knowledge of flooring sales and products is preferred
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

Minimal or no educational requirement for this job.

Minimum Years of Work Experience:

Preferred Years of Work Experience:

Minimum Leadership Experience:

No previous leadership experience

Preferred Leadership Experience:

No previous leadership experience

Certifications:

None

Competencies:

Action Oriented
Being Resilient
Self-Development
Collaborates
Customer Focus
Resourcefulness

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $16.00 - $16.00

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