Jobs in the United States

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NJ Construction Manager
Tri-State Energy, Inc.
New Brunswick, NJ
Tri-State Energy (TSE) is a 40-year client-focused energy solutions provider committed to delivering engineering-driven strategies that improve facility performance, reduce operational and…
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Senior Manager, Product Operations
Anduril Industries
Costa Mesa, CA · Irvine, CA
…multiple Product Operations managers, each of whom runs a team of technical specialists and engineers focused on supporting and improving fielded products. The division's portfolio is…
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CT Technologist I
North Carolina Baptist Hospital
Bermuda Run, NC
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Optical Systems Production Systems Manager
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Ontario, NY
The PSM plays a critical role in translating engineering requirements into executable manufacturing processes, improving production readiness, and developing scalable manufacturing systems…
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Americas Account Director
US AMR-Jones Lang LaSalle Americas, Inc.
NY
As Americas Account Director, you'll serve as both the strategic leader and technical authority for one of JLL's most valued Global accounts. This unique role positions you at the…
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Apprentice Engineer- UNION
US AMR-Jones Lang LaSalle Americas, Inc.
San Francisco, CA
- $49.73 USD / hour
Launch your career in maintenance and engineering at JLL!
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Project Engineer I/II/III
SMC Ltd.
Devens, MA
Provide technical support and input in the areas of manufacturing, secondary operations, validations and other areas related to our industry.
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Industrial Engineer
Actalent
Omaha, NE
Collaborate closely with production support, engineering, and cross-functional teams on the manufacturing floor to implement and sustain process improvements.
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Project Manager
Actalent
Washington, DC
- $62.5 to $84.13 USD / hour
Mentor and develop project managers and engineering staff, providing guidance, feedback, and support to build technical and leadership capabilities within the team.
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Document Control Specialist
Actalent
Wilmington, MA
Associate or bachelors degree in a technical, engineering, information management, or related discipline, or equivalent practical experience.
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RF Engineering Technician
Actalent
Farmingdale, NY
- $60,000 to $80,000 USD / year
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Interior Designer
Actalent
PHILADELPHIA, PA
- $80,000 to $110,000 USD / year
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Project Architect
Actalent
Doylestown, PA
- $90,000 to $120,000 USD / year
Supervise and mentor intern and junior architects, providing guidance, feedback, and support to develop their technical and design skills.
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Municipal Civil Engineer
Actalent
West Chester, PA
- $48.07 to $52.88 USD / hour
…renowned for its rich history in land development and municipal engineering since 1878. This position will support our efforts in managing and reviewing plans for a new township, with a…
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Electronics Technician
Actalent
Hanover, MD
- $52,000 to $60,000 USD / year
Perform other duties as assigned to support overall technical operations and event readiness.
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Electrical Component Engineer
Actalent
Lockport, NY
- $90,000 to $115,000 USD / year
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Manufacturing Equipment Engineer
Actalent
Pittsburgh, PA
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Piping Designer
Actalent
Charlotte, NC
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Principle Engineer
Actalent
Waynesboro, GA
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Job Title: Principal Engineer Technical Research and Report ReviewerJob DescriptionThis role combines in-depth technical research with rigorous engineering report review to support plant…
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Actalent
Detroit, MI
- $65 to $75 USD / hour
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Machine Repair Project Manager
Actalent
Pontiac, MI
- $115,000 to $130,000 USD / year
Schedule labor, equipment, and materials to support efficient project execution.
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Project Engineer
Actalent
Saline, MI
- $35 to $50 USD / hour
Demonstrated experience in electrical construction, including field engineering or field work support.
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Piping Designer
Actalent
Atlanta, GA
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Quality Engineer
Actalent
Versailles, KY
- $38 to $41 USD / hour
Work EnvironmentThis role offers a balanced mix of technical quality engineering work, hands-on manufacturing support, and strategic ownership of the quality management system. You will…
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Civil Engineer
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Frankfort, KY
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Job Title: Civil EngineerJob DescriptionThis Civil Engineer role focuses on the design and construction support of solid waste landfill facilities, including grading, stormwater management,…

Technical Support Engineer 2

Round Rock, TX, United States
TX, United States

The salary range for this position is $69,840 - $96,030.

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Job details

Pay: The salary range for this position is $69,840 - $96,030.
Experience: 3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Posting language: English
Posted: Nov 2, 2026

Original job description

Technical Support Engineer 2 – Dell & Nvidia AI Networking At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 on our Solutions Support as a Service team supporting Dell & Nvidia AI Networking in Round Rock, Texas or Oklahoma City, Oklahoma. What you’ll achieve As a Technical Support Engineer 2, you will be responsible for resolving AI Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

Responsibilities

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other LoBs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements

3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Extensive knowledge of Networking AI Solutions – Datacenter and Edge, Knowledge on Cloud Computing, Open Networking, SD-WAN concepts, and the fundamentals of Linux
Expertise on all core networking technologies, namely Layer-2 Fundamentals, Spanning Tree, Port Channels, AAA, Layer-3 Concepts, Routing Protocols, and familiarity with advanced & emerging technologies like BGP, VxLAN, EVPN
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
Experience working in highly technical, highly complex enterprise customer environments

Desirable Requirements

CCNP/CCIE, CCDP/CCDE, JNCP/JNCIE, Dell Proven professional certifications
RHCE, RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $69,840 - $96,030. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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