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Maintenance Manager
Dairy Farmers of America, Inc.
Cedarburg, WI
…visible leadership role, you will partner closely with the Plant Engineer to drive safety, reliability, automation, and continuous improvement initiatives that enhance plant performance and…
Added 1 min ago
Digital Design Engineer
Pole/Zero LLC
West Chester, OH
As a Digital Design Engineer at Microwave Products Group – Pole/Zero Corporation in West Chester, OH, you will support the military community by being responsible for developing and…
Added 2 mins ago
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Sr. Mechanical Engineer
IMSAR
Springville, UT
- $115,000 to $165,000 USD / year
…dynamic team. We are looking for a talented Senior Mechanical Engineer & Team Lead to spearhead our Mechanical Engineering team and continue to enhance our advanced radar systems. This…
Added 4 mins ago
Advanced Mechanical Engineer, Tester Lead
General Dynamics Mission Systems, Inc
Pittsfield, MA
As a mechanical engineer for Fleet Ballistic Missile Fire Control programs, you’ll lead a cross functional team responsible for all Mechanical Engineering Tester support in the Pittsfield,…
Added 4 mins ago
Advanced Software Engineer - AI Reliability Engineering
General Dynamics Mission Systems, Inc
Remote, United States
…classified. That’s what you’ll find at General Dynamics Mission Systems. Here you’lljoin a team of exceptional engineers as they invent the technologies, products and services that help our…
Added 4 mins ago
Estimator - Data Center
Black Box
PLANO, TX
Perform take-offs for structured cabling, electrical, and mechanical systems related to data centers.
Added 5 mins ago
AB
Field Service Technician - Remote
AMF Bakery Systems
Richmond, VA
- $38 to $48 USD / hour
AMF Bakery Systems is a global leader in integrated bakery automation, delivering innovative solutions that help bakers improve quality, efficiency, and sustainability. With more than 100…
Added 5 mins ago
AB
Field Service Technician - Remote
AMF Bakery Systems
Richmond, VA
- $38 to $48 USD / hour
AMF Bakery Systems is a global leader in integrated bakery automation, delivering innovative solutions that help bakers improve quality, efficiency, and sustainability. With more than 100…
Added 5 mins ago
Head of Forward Deployed Engineering
Newcode.ai
Chicago, IL
Newcode helps legal organizations build, govern, and deploy AI workflows connected to their knowledge and existing systems. Our Aurora workflow platform enables teams to turn firm expertise…
Added 7 mins ago
Development Manager, Amazon Cloud Management Frameworks
Amazon.com Services LLC
Seattle, WA
Create and update our infrastructure and security standards and ensure that the systems adheres these standards.
Added 7 mins ago
Data Center Chief Engineer
Amazon Data Services, Inc.
New Albany, OH
The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This…
Added 7 mins ago
Outside Commercial Sales Representative-Must Have Entry Door Experience
DH Pace
Houston, TX
…present our commercial entry door product lines in an effort to engineer a door solution for customers such as schools, hospitals, industrial buildings, and…
Added 7 mins ago
Piping Field Engineer
Bechtel Corporation
Port Arthur, TX
Verifies commodities on quantity tracking systems or other computer database systems as required.
Added 8 mins ago
LI
Entry-level Structural Engineer - Safety
LJB Inc.
Miamisburg, OH
- $70,000 to $90,000 USD / year
We are looking for 2027 Graduates to fill the position of Entry-level Structural Engineer for our Safety team. The structural engineer will analyze, design, plan, and create structural…
Added 8 mins ago
LI
Entry-level Structural Engineer - Safety
LJB Inc.
Charlotte, NC
- $70,000 to $90,000 USD / year
We are looking for 2027 Graduates to fill the position of Entry-level Structural Engineer for our Safety team. The structural engineer will analyze, design, plan, and create structural…
Added 8 mins ago
LI
Entry-level Structural Engineer - Safety
LJB Inc.
Houston, TX
- $70,000 to $90,000 USD / year
We are looking for 2027 Graduates to fill the position of Entry-level Structural Engineer for our Safety team. The structural engineer will analyze, design, plan, and create structural…
Added 8 mins ago
A
Senior Quality Engineer - DIRECT HIRE
adecco
Devens, MA
- $85,000 to $130,000 USD / year
The Senior Quality Engineer is responsible for leading, developing, and maintaining the site’s quality validation, product qualification, and risk management programs, ensuring alignment…
Added 9 mins ago
Senior Staff Civil Engineer
Langan Engineering & Environmental Services
Boston, MA · New Haven, CT · NY
…energy producers, energy companies, corporations, healthcare systems, colleges/universities, and large infrastructure programs throughout the U.S. and around the world. Our employees…
Added 12 mins ago
Summer Intern - Quality Engineer
UW Interco, LLC
Louisville, KY
· Structured, project-based program focusing on skill set growth, technology and systems knowledge, business acumen, and professional development
Added 13 mins ago
Fleet and Facilities Coordinator
Allied Universal
Dallas, TX
…Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued…
Added 13 mins ago
Network Engineer
Good Samaritan
Vincennes, IN
7. Voice System Administration: Collaborate with the team to administer, maintain, and troubleshoot the organization's telephony systems, ensuring reliability and availability.
Added 13 mins ago
VoIP Network Engineer
Good Samaritan
Vincennes, IN
Job Summary: We are seeking a VoIP Network Engineer to join our Infrastructure Network team and lead the design, operation, and modernization of our enterprise voice infrastructure. This…
Added 13 mins ago
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Senior Avionics Hardware Engineer – Military GPS (MAVRC).
Aurex
El Segundo, CA
- $165,000 to $215,000 USD / year
Provide direct support to the Lead Systems Engineer and manage the integration of requirements into the program baseline.
Added 16 mins ago
V
Senior Software Engineer
Virtru
Washington, DC
- $190,000 to $250,000 USD / year
As a Software Engineer in the Delivery Engineering organization, you'd be helping to build a founder team focused on making these deployments simple, easy, and fast. You will be the…
Added 17 mins ago
System Safety Engineer SAFE
Point Blank Enterprises
Tempe, AZ
…on crashworthiness, aviation safety, and crew survivability systems. As a Point Blank Enterprises Company, Safe, Inc. operates as a specialized engineering division under PBE’s The…

Technical Support Engineer 2

Round Rock, TX, United States
TX, United States

The salary range for this position is $69,840 - $96,030.

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Job details

Pay: The salary range for this position is $69,840 - $96,030.
Experience: 3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Posting language: English
Posted: Nov 2, 2026

Original job description

Technical Support Engineer 2 – Dell & Nvidia AI Networking At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 on our Solutions Support as a Service team supporting Dell & Nvidia AI Networking in Round Rock, Texas or Oklahoma City, Oklahoma. What you’ll achieve As a Technical Support Engineer 2, you will be responsible for resolving AI Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

Responsibilities

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other LoBs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements

3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Extensive knowledge of Networking AI Solutions – Datacenter and Edge, Knowledge on Cloud Computing, Open Networking, SD-WAN concepts, and the fundamentals of Linux
Expertise on all core networking technologies, namely Layer-2 Fundamentals, Spanning Tree, Port Channels, AAA, Layer-3 Concepts, Routing Protocols, and familiarity with advanced & emerging technologies like BGP, VxLAN, EVPN
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
Experience working in highly technical, highly complex enterprise customer environments

Desirable Requirements

CCNP/CCIE, CCDP/CCDE, JNCP/JNCIE, Dell Proven professional certifications
RHCE, RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $69,840 - $96,030. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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