Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Senior Network Engineer
Blue Cross Blue Shield of Kansas
Topeka, KS
Added 4 mins ago
Piping Field Engineer
Bechtel
Port Arthur, TX
Verifies commodities on quantity tracking systems or other computer database systems as required.
Added 4 mins ago
Electrical Field Engineer
Bechtel
Port Arthur, TX
Verifies commodities on quantity tracking systems or other computer database systems as required.
Added 4 mins ago
Instrumentation Field Engineer
Bechtel
Port Arthur, TX
Verifies commodities on quantity tracking systems or other computer database systems as required.
Added 9 mins ago
B
Systems Security Engineer
Bowhead
Dahlgren, VA
- $130,000 to $160,000 USD / year
Bowhead is seeking an experienced Systems Security Engineer who will be responsible for supporting a specific government program Information Assurance Security Engineer (IASE). This…
Added 9 mins ago
DP
Data Engineer
David Protein
New York, NY
- $150,000 to $200,000 USD / year
The Data Engineer will co-own David's data infrastructure and build AI-powered workflows that eliminate manual, repetitive work across the organization. This role sits at the center of how…
Added 11 mins ago
A
Software Engineer
Actalent
Moorestown, NJ
- $43 to $70 USD / hour
…troubleshooting, and analyzing software programs for computer-based systems within a complex, mission-driven environment. You will perform system modeling, simulation, and analysis, and…
Added 11 mins ago
A
Software Engineer
Actalent
Rome, NY
- $72,000 to $125,000 USD / year
Experience with software engineering tools including configuration management systems, build processes, debuggers, emulators, simulators, and logic analyzers.
Added 12 mins ago
BV
Senior Devops Engineer
Bright Vision Technologies
Remote, United States
- $155,000 to $175,000 USD / year
We are seeking an accomplished Senior DevOps Engineer to architect, build, automate, and maintain enterprise-grade cloud infrastructure, CI/CD platforms, and deployment pipelines that…
Added 13 mins ago
Security Automation Engineer - Python
U.S. Bank
Gresham, OR
U.S. Bank is seeking a Security Automation Engineer to join our Infrastructure Vulnerability Management Engineering team. This role combines software development, automation, and…
Added 13 mins ago
Process Engineer
Saint-Gobain
PORTLAND, OR
The Process Engineer in our Roofing Plant supports the Production, Quality and Continuous Improvement teams with refining and optimizing manufacturing processes to ensure maximum…
Added 14 mins ago
NI
Lead Mission Readiness Engineer
NLIGHT Inc
Longmont, CO
- $31,533 USD / year
The Mission Readiness Lead Engineer is responsible for developing and maintaining 1) an operationally ready team designed to facilitate field testing/deployment 2) a rich training plan for…
Added 16 mins ago
Senior Mechanical Engineer, Development (Sign On Bonus Available)
BAE Systems
Nashua, NH
Job Description BAE Systems is seeking a Senior Mechanical Engineer to join our team in Nashua, NH!
Added 16 mins ago
Senior Mechanical Engineer, Production / Sustainment
BAE Systems
Nashua, NH
Job Description BAE Systems is seeking a Senior Mechanical Engineer to join our team in Nashua, NH!
Added 17 mins ago
Senior Systems Security Engineer
KBR Wyle Services, LLC
Beavercreek, OH
Provide subject matter expertise to product delivery teams to ensure their systems are designed, developed, and maintained securely.
Added 26 mins ago
Sr Software Engineer I-Observability Platform
Staples Canada
Framingham, MA
Senior Software Engineer I - Observability Platform
Added 31 mins ago
Systems Engineer - IMSA
Penske Racing South
Mooresville, NC
Porsche Penske Motorsport is seeking a qualified Systems Engineer to join our IMSA racing program. This position will be a key member of the traveling race team, responsible for supporting…
Added 36 mins ago
SOFTWARE ENGINEER – Front End/Testing - 7+ yrs of Experience - TS/SCI w/Poly clearance is required- RC - 306
Halogen Engineering Group, Inc
Columbia, MD
Halogen Engineering Group is looking for a Software Engineer who develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel…
Added 44 mins ago
Senior Engineer
Avangrid Service Co
BINGHAMTON, NY
Senior Engineer - Electrical Reports to: Manager - Projects Unit Reports in office: Kirkwood/ Binghamton, NY The salary range for this position is dependent on location and experience level…
Added 44 mins ago
Senior Full Stack Engineer
Humana
New York, NY
Humana is seeking a Senior Full Stack Software Engineer who will be responsible for building and enhancing the UI/UX layer of Humana's Enterprise Data Governance Platform and Control Plane.
Added 44 mins ago
Lead AI Automation Engineer
Humana
New York, NY
Engineer APIs and services that allow agents and automations to safely retrieve context, execute approved actions, and interact with enterprise systems.
Added 44 mins ago
Security Engineer II (Endpoint Security)
The College Board
NEW YORK, NY
…controls that protect College Board's workforce, data, and systems, and it owns the enterprise security standards that operationalize information security policies across the organization.…
Added 44 mins ago
Forensic Electrical Engineer
The Vertex Companies LLC
NEW YORK, NY
…meaningful impact. Job Description As an Electrical Forensic Engineer, you will investigate electrical system failures and incidents involving residential, commercial, industrial, and…
Added 45 mins ago
Manufacturing Engineer
HII
Syracuse, NY
This opportunity resides with Warfare Systems (WS), a business group within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and…
Added 1 hour ago
Data Center Technician II (Third Shift)
Google
New Albany, OH
Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician,…

Technical Support Engineer 2

Round Rock, TX, United States
TX, United States

The salary range for this position is $69,840 - $96,030.

Apply

Applications open in a new tab.

Job details

Pay: The salary range for this position is $69,840 - $96,030.
Experience: 3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Posting language: English
Posted: Nov 2, 2026

Original job description

Technical Support Engineer 2 – Dell & Nvidia AI Networking At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 on our Solutions Support as a Service team supporting Dell & Nvidia AI Networking in Round Rock, Texas or Oklahoma City, Oklahoma. What you’ll achieve As a Technical Support Engineer 2, you will be responsible for resolving AI Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

Responsibilities

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other LoBs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements

3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Extensive knowledge of Networking AI Solutions – Datacenter and Edge, Knowledge on Cloud Computing, Open Networking, SD-WAN concepts, and the fundamentals of Linux
Expertise on all core networking technologies, namely Layer-2 Fundamentals, Spanning Tree, Port Channels, AAA, Layer-3 Concepts, Routing Protocols, and familiarity with advanced & emerging technologies like BGP, VxLAN, EVPN
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
Experience working in highly technical, highly complex enterprise customer environments

Desirable Requirements

CCNP/CCIE, CCDP/CCDE, JNCP/JNCIE, Dell Proven professional certifications
RHCE, RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $69,840 - $96,030. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply

Report this job