Jobs in the United States

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Added 1 min ago
VI
Senior Product Strategy & Management Director - Procure to Pay
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
…client-facing software solutions. You will partner with clients, engineering teams, product leaders, and senior business leaders to solve complex challenges across EDI Exchange, Accounts…
Added 5 mins ago
Business Analyst (Technical & AI)
Assurety Consulting Inc
Washington, DC
…automation to accelerate requirements gathering and improve solution quality. This is a rare opportunity to join a highly stable, long-term program where your work will have a direct impact…
Added 6 mins ago
Asst Superintendent
DPR Construction
Santa Clara, CA · Santa Clara
…including self-perform team members, promoting a collaborative and solution-oriented work environment. Reinforces adherence to safety and quality standards by following established…
Added 7 mins ago
Deployment Manager
Phenom People Pvt Ltd
Horsham, PA
…Embedded with our customers and partnered with Phenom’s Engineers, Solution Architects, and Product teams, your mission is to move customers from AI interest to AI adoption, business value,…
Added 7 mins ago
NATIONAL ACCOUNTS MANAGER
Listings
Remote, United States
Deep experience utilizing solution selling techniques to identify business needs, develop customized solutions, and measure business problems
Added 9 mins ago
Team (Crew) Leader, Production (Hourly)
LG Energy Solution Arizona
Queen Creek, AZ
LG Energy Solution is the global leader in lithium-ion battery technology for electric vehicles and energy storage solutions. Located in Queen Creek, Arizona, LG Energy Solution Arizona,…
Added 11 mins ago
Assistant Project Manager
Beemok Hospitality Holdings LLC
United States
Identify potential risks early and raise them with a suggested solution when possible.
Added 11 mins ago
Clow Valve - iHydrant Technology Solutions Manager (Central Territory)
McWane, Inc.
Oskaloosa, IA
…loss teams. The TSM will work and develop relationships with engineering consultants and performance contractors to get iHydrantPlus on their approved products/vendor list and work on joint…
Added 11 mins ago
Clow Valve - iHydrant Technology Solutions Manager (East Territory)
McWane, Inc.
New York, NY
…loss teams. The TSM will work and develop relationships with engineering consultants and performance contractors to get iHydrantPlus on their approved products/vendor list and work on joint…
Added 19 mins ago
Aerial Foreman
ADB Companies
Bessemer, AL
…infrastructure solutions including Wireline, Wireless, ISP, AV, and Engineering. Our customer centric approach has ensured long term relationships with commercial clients, service…
Added 21 mins ago
MD
Stationary Operations Engineer 3rd Shift- Alexandria, VA
M.C. Dean, Inc
Alexandria, VA
- $43.57 to $54.47 USD / hour
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values - agility, expertise, and trust - we foster a collaborative…
Added 22 mins ago
RU
Tier 2 Technical Support Technician
Randstad USA
Madison, WI
- $22.49 to $23.55 USD / hour
Determine the best solution based on the issue and details provided by the customer.
Added 23 mins ago
IG
Remote Senior DevSecOps Automation Architect
Insight Global
Remote, United States
- From $93 USD / hour
Experience scaling high performance engineering solutions for structured and unstructured data.
Added 23 mins ago
IG
Full Stack Engineering Lead
Insight Global
Boca Raton, FL
- From $78 USD / hour
Our client is looking for a Full Stack Engineering Lead to join their team. This role is seeking someone who can both architect within guardrails and execute in code. You are responsible…
Added 30 mins ago
Software Solutions Engineer
Knapp Inc
Kennesaw, GA
…layout and is responsible for providing the best overall design solution for customers, meeting all financial and functional criteria and complying with all OSHA codes and safety…
Added 31 mins ago
UG
Senior Software Engineer
UnitedHealth Group
Boston, MA
- $91,700 to $163,700 USD / year
Use enterprise-approved AI tools to streamline workflows, automate software development tasks, and drive continuous improvement within the engineering lifecycle
Added 36 mins ago
A
Controls Engineer
Actalent
Tysons, VA
- $125,000 to $187,000 USD / year
…a professional with deep experience in electric utilities, solution architecture, and real-time grid management systems such as ADMS, DERMS, SCADA, and…
Added 36 mins ago
A
NS Production Tech III - Recovery
Actalent
Morrisville, NC
- $37 to $42 USD / hour
Perform associated support activities for downstream operations, including glass-wash tasks and buffer or solution preparation.
Added 37 mins ago
Senior TPM - 3GPP NTN Verification and Validation, Amazon Leo
Amazon
Redmond, WA
…requirements. You will develop mechanisms and processes connecting Leo engineering, business, and production teams to ensure the Leo NTN solution meets the requirements for our…
Added 37 mins ago
Construction Sales Engineer
Siemens
Seattle, WA · Renton, WA · Issaquah, WA
…qualification, collaborator mapping, competitive strategy, solution positioning, and pursuit…
Added 37 mins ago
Expert Network Architect (potential travel)
BAE Systems
Sterling, VA
…government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides…
Added 38 mins ago
Flex Territory Account Executive, SMB - New England
Toast
Boston, MA · Huntsville, AL
…understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and expertise to help us build the Toast brand in your…
Added 43 mins ago
Manager, Solutions Support
Med-Metrix
Parsippany-Troy Hills, NJ
…service-level commitments, and partners across our Operations, Product, Engineering, and Implementation teams to improve solution stability and the overall client…
Added 50 mins ago
Senior Master Scheduler
Vertiv
Greenville, SC
Collaborate with cross‑regional Vertiv engineering centers to ensure global design consistency and solution optimization.
Added 50 mins ago
Supply Chain Project Manager
Vertiv
Greenville, SC
…in the execution and delivery of a cost-effective engineered…

Technical Support Engineer 2

Round Rock, TX, United States
TX, United States

The salary range for this position is $69,840 - $96,030.

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Job details

Pay: The salary range for this position is $69,840 - $96,030.
Experience: 3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Posting language: English
Posted: Nov 2, 2026

Original job description

Technical Support Engineer 2 – Dell & Nvidia AI Networking At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 on our Solutions Support as a Service team supporting Dell & Nvidia AI Networking in Round Rock, Texas or Oklahoma City, Oklahoma. What you’ll achieve As a Technical Support Engineer 2, you will be responsible for resolving AI Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

Responsibilities

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other LoBs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements

3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Extensive knowledge of Networking AI Solutions – Datacenter and Edge, Knowledge on Cloud Computing, Open Networking, SD-WAN concepts, and the fundamentals of Linux
Expertise on all core networking technologies, namely Layer-2 Fundamentals, Spanning Tree, Port Channels, AAA, Layer-3 Concepts, Routing Protocols, and familiarity with advanced & emerging technologies like BGP, VxLAN, EVPN
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
Experience working in highly technical, highly complex enterprise customer environments

Desirable Requirements

CCNP/CCIE, CCDP/CCDE, JNCP/JNCIE, Dell Proven professional certifications
RHCE, RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $69,840 - $96,030. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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