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Business Intelligence Engineer
Tempus AI, Inc.
United States
Tempus is seeking a Business Intelligence (BI) Engineer to support reporting, analytics, and data solutions that help teams make informed, data-driven decisions. This role partners with…
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Systems Engineer
Bay Systems Consulting Inc.
Colorado Springs, CO
Coordinating with the prime Contractor and government leads to generate and maintain system engineer process training with a goal of increasing efficiency.
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Systems Engineer II
Bay Systems Consulting Inc.
Colorado Springs, CO
Coordinating with the prime Contractor and government leads to generate and maintain system engineer process training with a goal of increasing efficiency.
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Systems Engineer III
Bay Systems Consulting Inc.
Colorado Springs, CO
Participating in Integrated Product Teams, Product Support Manager meetings, and other programmatic and sustainment activities
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Engineer Senior Principal II - New Business Space Vehicle Architect
BAE Systems
Broomfield, CO · Boulder, CO
Ensure pursuits are aligning with the Elevation™ Product Line and focus on high reuse. Ensuring alignment with reuse and maximizing reuse.
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Forward-Deployed Engineer
Docusign
Remote, United States
As a Forward-Deployed Engineer for strategic Healthcare & Life Sciences (HLS) engagements, you will design, prototype, deploy, and stabilize production-ready solutions using the Docusign…
Added 1 min ago
T
Database Developer
TEKsystems
Indianapolis, IN
- $40 to $60 USD / hour
Job Title: Database Developer (Software Engineer I)
Added 2 mins ago
Mechanical Engineer I - Test
Arctic Cat
Thief River Falls, MN
Arctic Cat in Thief River Falls, MN is hiring a Mechanical Engineer - Test! If you're passionate about powersports and enjoy turning data into performance-driven solutions, this is your…
Added 3 mins ago
GES Solutions Engineer - Boston
Cisco
Boston, MA
Our Global Enterprise Team desires to bring onboard a Solutions Engineer (SE), that will be working as a trusted advisor and partner to top Enterprise Organizations.
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Software Engineer
Cisco
San Francisco, CA
As a Software Engineer focused on platform bring-up, you will:
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Data Engineer - IT Data Analytics Team
USA 3M Company
MN
The Data Engineer will design, build, and support scalable data solutions for the IT Data Analytics team. This role will develop and optimize data pipelines, data lake and data warehouse…
Added 3 mins ago
Frontend Software Engineer – React & TypeScript
Select Source Solutions
Remote, United States
Our client is seeking a remote Frontend Software Engineer – React & TypeScript to build modern, accessible, and highly usable web applications in a remote work environment.This is a…
Added 4 mins ago
Assembly Integration & Test (AI&T) Engineer III
Sierra Space
Centennial, CO · Louisville, CO
As an Assembly Integration & Test (AI&T) Engineer III at Sierra Space, you will leverage your extensive experience and general expertise in specific areas of test engineering to lead and…
Added 4 mins ago
Coating Engineer III
Coherent Aerospace & Defense Inc
Murrieta, CA
Leads the development, control and repeatability of thin film deposition processes on assigned projects; ensures product designs meet customer specifications and technical requirements;…
Added 4 mins ago
Software Development Engineer, Checkout Applications Team
Amazon.com Services LLC
Seattle, WA
We're looking for an engineer to join our team building lightning-fast, frictionless checkout experiences for Amazon's retail website. This is a great time to join: we are modernizing the…
Added 4 mins ago
Sr Propulsion Electrical Engineer, Amazon Leo
Amazon Kuiper Commercial Services LLC
Redmond, WA
As a Sr. Electrical Engineer embedded in the propulsion team you are the propulsion-side owner of the interface between the plasma thruster system and propulsion control electronics -…
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Hardware Development Engineer, OneMHS - Electrical and Controls Engineering Architecture and Design
Amazon.com LLC
Nashville, TN · Bellevue, WA · Arlington, VA · Atlanta, GA · Cincinnati, OH
We are seeking an experienced and highly motivated Hardware Development Engineer to serve as a technical authority for industrial controls network architecture and controls hardware within…
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AI Platform Engineer
Capgemini
Atlanta, GA, GA
…harness, guardrail engine, tool and agent registry, or shared product…
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Customer Experience Representative III
Rheem
Pine Brook, NJ
At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product…
Added 6 mins ago
Data Engineer
CO-US DuCharme, McMillen & Associates, Inc.
Fort Wayne, IN · Indianapolis, IN
· Collaborate with data scientists, analysts, and product teams to support data needs.
Added 7 mins ago
Site Reliability Engineer
Priority Technology Holdings, LLC
Alpharetta, GA
As a Site Reliability Engineer, you will keep Priority's payment, payables and banking platforms available, fast and recoverable. You will be the dedicated SRE for a product workstream:…
Added 8 mins ago
Senior Specialist, Senior Microelectronics Failure Analysis Engineer
L3Harris Technologies
Palm Bay, FL
L3Harris is seeking a Senior Specialist, Microelectronics Failure Analysis Engineer to investigate component failures and provide actionable insights that improve product quality and…
Added 8 mins ago
New Product Development Engineer
Spectrum Plastics Group
Pleasant Prairie, WI
…worldwide. You will work at the intersection of materials science, product development, manufacturing, and customer collaboration, taking products from concept through commercialization in…
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Senior Manufacturing Engineer - Assembly - Second Shift
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Devens, MA
- $134,000 to $205,000 USD / year
Join the power movement as a Senior Manufacturing Engineer - Assembly
Added 9 mins ago
MF
Design Engineer
Method Financial
New York, NY · Austin, TX
- $150,000 to $200,000 USD / year
We're hiring Method's first Design Engineer. This is someone who spends most of their time in the code, but with an elite eye and talent for product, visual, and motion design. You'll…

Technical Support Engineer 2

Round Rock, TX, United States
TX, United States

The salary range for this position is $69,840 - $96,030.

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Job details

Pay: The salary range for this position is $69,840 - $96,030.
Experience: 3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Posting language: English
Posted: Nov 2, 2026

Original job description

Technical Support Engineer 2 – Dell & Nvidia AI Networking At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 on our Solutions Support as a Service team supporting Dell & Nvidia AI Networking in Round Rock, Texas or Oklahoma City, Oklahoma. What you’ll achieve As a Technical Support Engineer 2, you will be responsible for resolving AI Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

Responsibilities

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other LoBs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements

3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Extensive knowledge of Networking AI Solutions – Datacenter and Edge, Knowledge on Cloud Computing, Open Networking, SD-WAN concepts, and the fundamentals of Linux
Expertise on all core networking technologies, namely Layer-2 Fundamentals, Spanning Tree, Port Channels, AAA, Layer-3 Concepts, Routing Protocols, and familiarity with advanced & emerging technologies like BGP, VxLAN, EVPN
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
Experience working in highly technical, highly complex enterprise customer environments

Desirable Requirements

CCNP/CCIE, CCDP/CCDE, JNCP/JNCIE, Dell Proven professional certifications
RHCE, RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $69,840 - $96,030. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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