Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Security Engineer II, AWS Cloud Security Response
Amazon.com Services LLC
Seattle, WA
…patterns that point to systemic risks and driving proactive solutions before issues…
Added 1 min ago
Security Engineer II, AWS Cloud Security Response
Amazon.com Services LLC
Arlington, VA · Herndon, VA
…patterns that point to systemic risks and driving proactive solutions before issues…
Added 2 mins ago
Operations Supervisor - Weekend 3rd Shift
GXO Logistics
Omaha, NE
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our…
Added 2 mins ago
Warehouse Lead - 1st Shift
GXO Logistics
Moncks Corner, SC
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our…
Added 2 mins ago
IT Security Engineer
EPICOR SOFTWARE CORPORAITON
LEHI, UT
IT Security Engineer Help build security into the way software is designed, developed, and delivered. As an IT Security Engineer, you will partner closely with development teams to…
Added 3 mins ago
Engineer, Platform Engineering
Intercontinental Exchange Holdings, Inc.
Atlanta, GA
…knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global…
Added 3 mins ago
Digital Software Engineer Sr Lead Analyst SVP
Citi
IRVING, TX · Irving, TX · Irving
Citi is looking for a Digital Software Engineer to lead digital architecture strategy across one of the world's most consequential financial technology environments. In this role, you will…
Added 4 mins ago
Senior Robotics Software Engineer
Komatsu
Warrendale, PA
This position requires problem solving skills with the ability to provide conceptual and strategic solutions. Desired personal qualities include a willingness to seek out challenges and new…
Added 5 mins ago
L
Application & IT Support Engineer
Lalamove
NY
- $70,000 to $90,000 USD / year
…the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to…
Added 5 mins ago
Engineer, Platform Engineering
Intercontinental Exchange Holdings, Inc.
Atlanta, GA
…knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global…
Added 5 mins ago
Senior Software Engineer, Application Security
Box
Redwood City, CA
…business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across…
Added 6 mins ago
Manufacturing Program Supervisor
Ford
Dearborn, MI · Dearborn
Work with Product Development to simultaneously engineer new vehicle designs that are designed for manufacturing and designed for assembly
Added 7 mins ago
Software Development Engineer
AMPACET CORP
Tarrytown, NY
Founded in 1937, the Ampacet Corporation is a global leader in delivering innovative and high performance masterbatch solutions that enhance plastic products across industries such as…
Added 8 mins ago
SOLUTION ENGINEER
Lumen Technologies
OR
…Industrial Evolution. Solution Engineers design and architect solutions utilizing our technology services platform. The successful Solution Engineer must have a strong desire to leverage…
Added 8 mins ago
Senior Scientific Software Engineer (Fed Gov)
RE/SPEC Inc.
Remote, United States
…infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water…
Added 14 mins ago
Fullstack Software Engineer II
INSPYR Solutions
Medellin
We’re looking for a Fullstack Software Engineer II to design, build, and maintain scalable web applications. The work leans backend-first: Java and Spring Boot are the core of the stack,…
Added 14 mins ago
DevOps Engineer
INSPYR Solutions
Medellin
INSPYR Global Solutions is the global delivery team for INSPYR Solutions, connecting top talent with opportunities across IT and professional services. Through collaboration, expertise, and…
Added 14 mins ago
Quality / Test Automation Engineer
INSPYR Solutions
Medellin
INSPYR Global Solutions is the global delivery team for INSPYR Solutions, connecting top talent with opportunities across IT and professional services. Through collaboration, expertise, and…
Added 14 mins ago
Backend Software Engineer II – Security Focus
INSPYR Solutions
Medellin
INSPYR Global Solutions is the global delivery team for INSPYR Solutions, connecting top talent with opportunities across IT and professional services. Through collaboration, expertise, and…
Added 14 mins ago
Senior Backend Software Engineer
INSPYR Solutions
Medellin
INSPYR Global Solutions is the global delivery team for INSPYR Solutions, connecting top talent with opportunities across IT and professional services. Through collaboration, expertise, and…
Added 14 mins ago
Senior Database Engineer
INSPYR Solutions
Medellin
INSPYR Global Solutions is the global delivery team for INSPYR Solutions, connecting top talent with opportunities across IT and professional services. Through collaboration, expertise, and…
Added 14 mins ago
Quality / Test Automation Engineer
INSPYR Solutions
Medellin
INSPYR Global Solutions is the global delivery team for INSPYR Solutions, connecting top talent with opportunities across IT and professional services. Through collaboration, expertise, and…
Added 14 mins ago
ST
Competitive Intelligence Specialist
Silvus Technologies, Inc.
Remote, United States
- $150,000 to $175,000 USD / year
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We…
Added 15 mins ago
IG
Wire Harness Design Engineer
Insight Global
San Antonio, TX
- From $45 USD / hour
Insight Global is seeking a Wire Harness Design Engineer for a top aerospace and defense client supporting a high-profile aircraft program in San Antonio, TX. This engineer will work…
Added 15 mins ago
IG
MQ Messaging Engineer
Insight Global
Jersey City, NJ
- From $75 USD / hour
Insight Global is looking for a Kafka Engineer to join one of our largest financial clients onsite 2-3x a week in Jersey City, NJ, Pittsburgh, PA or Lake Mary, FL. They will be joining the…

Technical Support Engineer 2

Round Rock, TX, United States
TX, United States

The salary range for this position is $69,840 - $96,030.

Apply

Applications open in a new tab.

Job details

Pay: The salary range for this position is $69,840 - $96,030.
Experience: 3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Posting language: English
Posted: Nov 2, 2026

Original job description

Technical Support Engineer 2 – Dell & Nvidia AI Networking At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 on our Solutions Support as a Service team supporting Dell & Nvidia AI Networking in Round Rock, Texas or Oklahoma City, Oklahoma. What you’ll achieve As a Technical Support Engineer 2, you will be responsible for resolving AI Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

Responsibilities

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other LoBs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements

3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Extensive knowledge of Networking AI Solutions – Datacenter and Edge, Knowledge on Cloud Computing, Open Networking, SD-WAN concepts, and the fundamentals of Linux
Expertise on all core networking technologies, namely Layer-2 Fundamentals, Spanning Tree, Port Channels, AAA, Layer-3 Concepts, Routing Protocols, and familiarity with advanced & emerging technologies like BGP, VxLAN, EVPN
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
Experience working in highly technical, highly complex enterprise customer environments

Desirable Requirements

CCNP/CCIE, CCDP/CCDE, JNCP/JNCIE, Dell Proven professional certifications
RHCE, RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $69,840 - $96,030. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply

Report this job