Jobs in the United States

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Added 3 mins ago
Process Engineer
Valence Surface Technologies LLC
Wichita, KS
Added 3 mins ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Topeka, KS
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 3 mins ago
Software Test Engineer
WCG Clinical
Topeka, KS
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 3 mins ago
Senior Network Engineer
Blue Cross Blue Shield of Kansas
Topeka, KS
Added 4 mins ago
Piping Field Engineer
Bechtel
Port Arthur, TX
Added 4 mins ago
Electrical Field Engineer
Bechtel
Port Arthur, TX
Added 4 mins ago
Instrumentation Field Engineer
Bechtel
Port Arthur, TX
Added 5 mins ago
Vice President, Full-Stack Engineer
BNY
Pittsburgh, PA
We’re seeking a future team member for the role of Vice President, Full-Stack Engineer to join our Structured Debt Client Platform Engineering team. This role is located in Pittsburgh, PA
Added 5 mins ago
Vice President, Full-Stack Engineer
BNY
Pittsburgh, PA
We’re seeking a future team member for the role of Vice President, Full-Stack Engineer to join our Structured Debt Client Platform Engineering team. This role is located in Pittsburgh, PA
Added 5 mins ago
Senior Vice President, Full-Stack Engineer
BNY
Pittsburgh, PA
We’re seeking a future team member for the role of Senior Vice President, Full-Stack Engineer to join our Structured Debt Client Platform Engineering team. This role is located in…
Added 7 mins ago
Aftermarket Electrical Engineer 1
Alstom
West Mifflin, PA
Could you be the full-time Aftermarket Electrical Engineer in West Mifflin, PA US we’re looking for?
Added 7 mins ago
Packaging Engineer
Athens, GA
Caterpillar is seeking a Packaging Engineer in Athens, GA. In this role, you will execute solutions on packaging design and usage and related safety, quality, delivery, and cost.
Added 8 mins ago
Technical Service Engineer
Elliott Company
Jeannette, PA
As a Technical Service Engineer at Ebara Elliott Energy, you are responsible for providing high-level engineering support, troubleshooting, and optimization for rotating equipment,…
Added 9 mins ago
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Software Engineer (Cloud & DevSecOps)
Bowhead
Dahlgren, VA
- $120,000 to $140,000 USD / year
Bowhead is seeking a Software Engineer (Cloud & DevSecOps) to join our team in Dahlgren, VA. The ideal candidate will bring a strong foundation in software development, cloud technologies,…
Added 9 mins ago
B
Systems Security Engineer
Bowhead
Dahlgren, VA
- $130,000 to $160,000 USD / year
Bowhead is seeking an experienced Systems Security Engineer who will be responsible for supporting a specific government program Information Assurance Security Engineer (IASE). This…
Added 9 mins ago
DP
Data Engineer
David Protein
New York, NY
- $150,000 to $200,000 USD / year
The Data Engineer will co-own David's data infrastructure and build AI-powered workflows that eliminate manual, repetitive work across the organization. This role sits at the center of how…
Added 10 mins ago
A
Civil Engineering Transit Intern
AECOM
Chicago, IL
- $23.35 to $32.11 USD / hour
Assists with the engineering design of rail projects - including track design, corridor modeling, design plan development - under the supervision of an experienced engineer.
Added 11 mins ago
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Automation Engineer
Actalent
Asheville, NC
- $52.88 to $57.69 USD / hour
Job Title: Automation EngineerJob DescriptionThe Automation Engineer supports the deployment and optimization of automation solutions within a manufacturing environment, driving operational…
Added 11 mins ago
A
Software Engineer
Actalent
Moorestown, NJ
- $43 to $70 USD / hour
Added 11 mins ago
A
Software Engineer
Actalent
Rome, NY
- $72,000 to $125,000 USD / year
Added 11 mins ago
A
Software Kubernetes Engineer
Actalent
Manassas, VA
- $65 to $85 USD / hour
Added 11 mins ago
A
DoD Software Engineer
Actalent
Manassas, VA
- $50 to $75 USD / hour
Software Engineer - Manassas, VAJob DescriptionWe are seeking a C++ Software Engineer to support a mission-critical internal R&D effort focused on modernizing software build, integration,…
Added 11 mins ago
A
Automation Engineer
Actalent
Asheville, NC
- $52.88 to $57.69 USD / hour
Job Title: Automation EngineerJob DescriptionThe Automation Engineer supports the deployment and optimization of automation solutions within a manufacturing environment, driving operational…
Added 11 mins ago
A
Quality Engineer
Actalent
Knoxville, TN
- $50 to $70 USD / hour
Job Title: Quality EngineerJob DescriptionThe Quality Engineer plays a key role in supporting global quality teams by strengthening quality systems, driving continuous improvement, and…
Added 11 mins ago
Electrical Engineer
Actalent
Grand Forks, ND
Job Title: Electrical EngineerJob DescriptionThe Electrical Engineer designs, develops, integrates, tests, and troubleshoots advanced electrical systems that support aerospace test and…

Technical Support Engineer 2

Round Rock, TX, United States
TX, United States

The salary range for this position is $69,840 - $96,030.

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Job details

Pay: The salary range for this position is $69,840 - $96,030.
Experience: 3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Posting language: English
Posted: Nov 2, 2026

Original job description

Technical Support Engineer 2 – Dell & Nvidia AI Networking At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 on our Solutions Support as a Service team supporting Dell & Nvidia AI Networking in Round Rock, Texas or Oklahoma City, Oklahoma. What you’ll achieve As a Technical Support Engineer 2, you will be responsible for resolving AI Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

Responsibilities

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other LoBs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements

3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Extensive knowledge of Networking AI Solutions – Datacenter and Edge, Knowledge on Cloud Computing, Open Networking, SD-WAN concepts, and the fundamentals of Linux
Expertise on all core networking technologies, namely Layer-2 Fundamentals, Spanning Tree, Port Channels, AAA, Layer-3 Concepts, Routing Protocols, and familiarity with advanced & emerging technologies like BGP, VxLAN, EVPN
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
Experience working in highly technical, highly complex enterprise customer environments

Desirable Requirements

CCNP/CCIE, CCDP/CCDE, JNCP/JNCIE, Dell Proven professional certifications
RHCE, RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $69,840 - $96,030. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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