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Geospatial Data Scientist & Quality Assurance Engineer
NewGen Technologies
Herndon, VA
Certifications such as ISTQB (Foundation or Advanced), CSTE, AWS Cloud Practitioner, or Esri technical certification
Added 2 mins ago
AI Engineer
Covalent Resource Group
Southfield, MI
is a hands-on role for an engineer who wants to build production AI systems,
Added 3 mins ago
Staff Platform Engineer
Manifold Industries
Arlington, VA · New York, NY
- Deep experience deploying and operating cloud software in AWS
Added 4 mins ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Atlanta, GA
- $104,600 to $264,100 USD / year
Expert knowledge of Oracle AI Data Platform or equivalent modern cloud data platforms.Extensive experience with Databricks, Snowflake, Apache Spark, Delta Lake, Azure, AWS, Kafka, Python,…
Added 4 mins ago
Member of the Technical Staff, Security Engineer
Tolmo
San Francisco, CA
As a Research Engineer on Offensive Security, you make our agents attack like the best human red teamers, and then better. You'll research how real systems get broken, turn that knowledge…
Added 4 mins ago
Member of the Technical Staff, Software Engineering
Tolmo
San Francisco, CA
- Experience with distributed systems, data pipelines, or cloud infrastructure (AWS, GCP, or Azure).
Added 6 mins ago
Senior kdb+ Engineer
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New York, NY
Experience with Python, cloud platforms (AWS, GCP, Azure), or other time-series databases.
Added 6 mins ago
Elastic SIEM Engineer
ASRC Federal
Quantico, VA
As an Elastic SIEM Engineer, your primary duty is to maintain enterprise-scale Elastic Stack security solutions that safeguard our national security systems. You will design and implement…
Added 6 mins ago
Kdb+ Contractor (Capital Markets)
Data Intellect
New York, NY
Experience with Python, cloud platforms (AWS, GCP, Azure), or other time-series databases.
Added 8 mins ago
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Senior Network Engineer
CommandLink
Remote, United States
- $75,000 to $110,000 USD / year
Your role as a Senior Managed Services Network Engineer involves designing, implementing, and managing enterprise network and SASE (Secure Access Service Edge) solutions using…
Added 10 mins ago
Software Dev QA Engineer (Early Career/NPI)
Fortinet
Sunnyvale, CA
Exposure to virtualization platforms (VMware ESXi, KVM) or cloud platforms (AWS, Azure, GCP).
Added 12 mins ago
Software Build & Release Engineer
Efficient Computer
Bay Area OR Pittsburgh, PA · San Francisco, CA
Manage build compute across providers such as Namespace, Google Cloud, and AWS, balancing speed, reliability, and cost.
Added 15 mins ago
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Engineer III - Cloud
Jobgether
Remote, United States
- $120,000 to $185,000 USD / year
As an Engineer III - Cloud, you will play a key role in developing, enhancing, and operating large-scale cloud systems that support advanced cybersecurity operations. You will join a…
Added 20 mins ago
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Senior Data and Analytics Engineer
AbbVie
North Chicago, IL
- $109,500 to $208,500 USD / year
Ingestion and orchestration: Engineer reliable ingestion from enterprise applications, databases, files, APIs, and event streams. Develop orchestration using tools such as Apache Airflow,…
Added 20 mins ago
Tier 3 Platform Engineer SME
Peraton
Chantilly, VA
Peraton is seeking a Platform Engineer Subject Matter Expert (SME) to provide senior technical leadership for the operation, engineering, and sustainment of a mission-critical enterprise…
Added 20 mins ago
Senior Tier 3 Platform Engineer
Peraton
Chantilly, VA
Independently troubleshoot and resolve complex production issues across Linux systems, cloud infrastructure, Kubernetes, networking, and identity and access management.
Added 21 mins ago
Senior Backend Engineer (AI Agent Platform)
ioet
Remote, United States
Hands-on experience with cloud infrastructure and containerized services, preferably AWS and Kubernetes.
Added 23 mins ago
Tier 3 Platform Engineer
Peraton
Chantilly, VA
Experience supporting at least one major cloud environment (AWS, Azure, or a government cloud region) and hybrid cloud or on-premises infrastructure.
Added 25 mins ago
Senior Network Engineer
Global Outsourcing Svcs
CHARLESTON, SC
We are seeking an experienced Senior Network Engineer to design, implement, and operate our global network infrastructure across on-premises data centers and cloud environments. This role…
Added 29 mins ago
Lead Software Engineer - Agentic Data Quality Platform
JPMC page
Plano, TX
As a Lead Software Engineer at JPMorganChase within the Asset & Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading…
Added 33 mins ago
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Senior Security Engineer
Sage Care Inc
Palo Alto, CA
- $145,000 to $175,000 USD / year
…including General Catalyst and Chelsea Clinton. We work with health systems across the U.S. and have expanded internationally to the MENA…
Added 36 mins ago
Staff Software Engineer
Neumo Holdings LLC
VA · Waite Park, RI · TX · OH · IL
Neumo builds the cloud software that powers government. More than 4,500 state, local and federal agencies across North America run on our platforms, processing over 900 million transactions…
Added 36 mins ago
Sr. Software Engineer
Neumo Holdings LLC
Decorah, IA · VA · IL · CA · AL
Neumo builds the cloud software that powers government. More than 4,500 state, local and federal agencies across North America run on our platforms, processing over 900 million transactions…
Added 38 mins ago
Infrastructure Engineer II
Dartmouth College
NH
The Infrastructure Engineer II is a hands-on engineer who builds, secures, and operates these platforms across on-premises and public cloud environments. Security is central to the role:…
Added 38 mins ago
Network Engineer II
Dartmouth College
NH
Individuals in the Network Engineer role are responsible for the secure design, implementation, and operation of Dartmouth’s campus network. This responsibility includes all wired and…

Technical Support Engineer 2

Round Rock, TX, United States
TX, United States

The salary range for this position is $69,840 - $96,030.

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Job details

Pay: The salary range for this position is $69,840 - $96,030.
Experience: 3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Posting language: English
Posted: Nov 2, 2026

Original job description

Technical Support Engineer 2 – Dell & Nvidia AI Networking At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 on our Solutions Support as a Service team supporting Dell & Nvidia AI Networking in Round Rock, Texas or Oklahoma City, Oklahoma. What you’ll achieve As a Technical Support Engineer 2, you will be responsible for resolving AI Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

Responsibilities

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other LoBs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements

3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Extensive knowledge of Networking AI Solutions – Datacenter and Edge, Knowledge on Cloud Computing, Open Networking, SD-WAN concepts, and the fundamentals of Linux
Expertise on all core networking technologies, namely Layer-2 Fundamentals, Spanning Tree, Port Channels, AAA, Layer-3 Concepts, Routing Protocols, and familiarity with advanced & emerging technologies like BGP, VxLAN, EVPN
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
Experience working in highly technical, highly complex enterprise customer environments

Desirable Requirements

CCNP/CCIE, CCDP/CCDE, JNCP/JNCIE, Dell Proven professional certifications
RHCE, RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $69,840 - $96,030. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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