SYSTEMS ENGINEER / ARCHITECT

Job Title:

Systems Engineer / Architect

Location:

Victor, NY - hybrid role (typically 1-3 days in office weekly)

About REDCOM Laboratories:

REDCOM Laboratories is a leader in the design and manufacture of advanced communications solutions for mission-critical applications. We are committed to delivering secure, reliable, and innovative products to our customers in defense, public safety, and commercial sectors.

Position Overview:

We are seeking a versatile design engineer to join our engineering team in the role of Systems Engineer / Architect to collaboratively guide the design and evolution of REDCOM’s software and hardware products. This individual will refine customer and operational requirements into effective designs and ensure REDCOM products meet the performance, reliability, security, interoperability, and compliance requirements of mission-critical environments.

The Systems Engineer / Architect will work closely with software engineering, hardware engineering, product owners, program management, development partners, and other product stakeholders throughout the product development lifecycle. The ideal candidate combines excellent communications skills, strong systems engineering fundamentals, and practical experience in software or hardware product development. REDCOM is open to considering a junior or senior level as well, for the right person. Knowledge of real-time communication systems design, secure IP networking, zero-trust architectures, and Modular Open Systems Approach (MOSA) is highly desirable.

Key Responsibilities of a Systems Engineer / Architect at REDCOM Laboratories:

• Gather and analyze requirements from internal and external stakeholders, including standards documents, to create actionable system specifications.
• Evaluate and assess design approaches, considering tradeoffs of usability, performance, interoperability, scalability, reliability, security, maintainability, and cost. Identify technical risks and architectural constraints. Research available technologies and solutions as needed.
• Collaboratively design and document system architectures to meet requirements, integrating hardware, software, system interface, and user interface components. Define new system interfaces as needed.
• Apply classical engineering principles and critical thinking to ensure all functional and performance targets are achievable.
• Ensure designs comply with relevant industry, quality, reliability, regulatory, and cybersecurity standards.
• Provide technical guidance and facilitate technical collaboration across internal and external multidisciplinary teams throughout the design, software/hardware integration, validation, and commercialization phases of product development.
• Act as technical point of contact and subject matter expert for customer and other stakeholder interactions regarding system requirements and design. Participate in customer and program technical reviews, providing architectural insight and recommendations.
• Act as a representative of REDCOM for participation in technical consortia and standards bodies.
• Develop and review system overviews, design justifications, validation plans, interface specifications, diagrams, and other technical documentation. Clearly communicate what/why/how technical details to diverse audiences.
• Participate in design reviews, risk assessments, and troubleshooting activities. Assist in diagnosing and resolving system-level issues throughout product development and deployment life cycle.
• Drive continuous improvement and innovation to products and internal processes by monitoring business needs, industry trends, and emerging technologies.

Required Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related discipline.
• Proven experience in design engineering and multidisciplinary product development teams.
• Demonstrated understanding of systems architecture concepts for complex software and embedded products.
• Demonstrated high-level knowledge of software design, interface design, platform integration, networking, and security principles.
• Excellent listening skills, critical thinking skills, problem-solving skills, and attention to detail.
• Excellent written and verbal communication skills, including demonstrated ability to describe complex technical concepts in plain language to both technical and non-technical stakeholders.

Preferred Qualifications:

• Experience in systems requirement development.
• Experience in real-time communications system design and implementation.
• Familiarity with VoIP/RoIP/video/chat communications protocols and technologies such as SIP, RTP, and XMPP.
• Familiarity with secure communications protocols and standards, including zero trust security models and commercial cryptography.
• Familiarity with Model-Based Systems Engineering (MBSE) tools and methodologies.
• Awareness of Modular Open Systems Architecture standards such as the Sensor Open Systems Architecture™ (SOSA®) or similar open standards.
• Experience in defense, public safety, or other mission-critical environments.
• Active Secret Clearance, verifiable through the Defense Information Systems for Security (DISS) or the ability to obtain secret clearance through REDCOM sponsorship.

SPECIAL WORKING CONDITIONS:

• Hybrid work environment (work-at-home and in-office)
• This position may require occasional extended work hours to meet project/customer goals and minimal travel (under 15%)

PHYSICAL REQUIREMENTS:

• The employee must be able to work on a computer workstation for extended periods of time requiring the ability to hear, have visual acuity, and have manual dexterity. This position is an office-based position with limited travel and lifting requirements that would be rare to the role.

ORGANIZATIONAL CONTEXT:

• No direct reports however this position will have broad authority to collaborate with people working on project deadlines and deliverables.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change based on business needs.

ABOUT REDCOM LABORATORIES, INC.:

REDCOM Laboratories, Inc. is a private woman-owned small business based in Victor, New York. Since 1978, REDCOM has been developing and manufacturing the world’s most reliable communications systems for all branches of the U.S. military, our NATO allies, government agencies, emergency responders, service providers, and enterprises.

REDCOM allocates substantial resources to research and development. In fact, the name REDCOM is an acronym that stands for Research, Engineering, and Development in Communications.

What really makes REDCOM stand out from most other companies is our family-oriented culture. We encourage our employees to innovate and empower them to work autonomously. This enables REDCOM to not just respond to customer requirements but to generate truly innovative solutions. We understand and anticipate user needs and develop solutions to meet them. We love solving problems that other companies can’t - or won’t - tackle.

The wage range for this role considers the range of qualifications that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each position.

Systems Engineer / Architect Hiring range: $125,000 - $150,000

Junior Level Hiring Range: $110,000 - $135,000

Senior Level Hiring Range: $140,000 - $165,000

Why do you want to work at REDCOM:

We have an incredible benefits package including:

• 3 weeks of paid vacation per year, plus a generous sick time policy
• Generous rollover policy
• 10 paid holidays per year
• Generous medical insurance
• Dental and vision coverage
• 401(k) plan with a match
• Learning & development is strongly encouraged
• Remote friendly work environment
• Beautiful campus and generous office space
• On-site workout facility
• Tuition Assistance Program