Student Assistant - Cloud & Network Support (CSAC ITSD) - (Rancho Cordova)

The California Student Aid Commission (CSAC), Information Technology Services Division (ITSD), is seeking a motivated and technically inclined Student Assistant to support cloud and network operations within the organization’s enterprise environment. This position is ideal for an upper-division Information Technology student with approximately one year remaining before graduation who is looking to gain hands-on experience in AWS, Azure, networking, and infrastructure support.

Under the guidance of ITSD engineers and analysts, the Student Assistant will assist with provisioning cloud resources, monitoring cloud environments, supporting identity and access management, and troubleshooting network and connectivity issues. This role also contributes to documentation, process improvement, and modernization initiatives that advance CSAC’s mission of supporting California students through secure and reliable technology systems.

The position provides valuable exposure to real-world IT operations in a state agency setting, offers flexible scheduling around academic commitments, and supports professional development in cloud technologies, networking fundamentals, and enterprise infrastructure.

Requirements

Conditions of Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.

UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.

Prerequisites

Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list.

To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf

Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.

Students declared major must match the major(s) listed in the job posting.

Majors/Fields of Study

Information Technology, Computer Science and Engineering, Computer Information Systems, Management Information Systems or other related fields of study.

Work Schedule

Flexible workdays and work hours, Monday – Friday, between 8 AM – 5 PM. The final work schedule will be determined by the supervisor.

Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday – Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

Compensation

$23.37 - $24.62 per hour.

Minimum Qualifications

• Must be currently enrolled in an accredited college or university.
• Must have upper-division standing (typically 60–120 completed semester units).
• Relevant coursework or academic experience in cloud computing, computer networking, IT infrastructure, or computer science.
• Ability to understand and follow technical instructions while working independently.
• Strong problem-solving skills and a willingness to learn new technologies and develop technical skills.

Preferred Qualifications

• Approximately one year remaining before completion of a degree program.
• Hands-on experience through coursework, laboratory exercises, or practical projects using AWS services, including EC2, S3, IAM, VPC, Lambda, and CloudWatch.
• Familiarity with Microsoft Azure services, including Virtual Machines, Storage, Azure AD/Entra ID, VNets, Functions, and Azure Monitor.
• Basic understanding of networking concepts, including TCP/IP, VLANs, routing, and firewalls.
• Familiarity with PowerShell, command-line interfaces (CLI), or scripting for automation.
• Strong written communication skills, with the ability to prepare clear and accurate technical documentation.
• 500 or more hours of related IT experience (may qualify for Range D).

Duties and Responsibilities

• Assist with the management, monitoring, and maintenance of AWS cloud environments.
• Support the creation, configuration, and management of cloud resources, including virtual machines, storage, containers, and networking components.
• Assist with cloud security assessments and routine checks to help maintain a secure cloud environment.
• Support resource tagging, usage monitoring, and cost optimization efforts.
• Assist with maintaining hybrid and cloud-based identity management systems, including Microsoft Azure AD/Entra ID.
• Assist with network troubleshooting, including DNS, DHCP, routing, and Wi-Fi connectivity issues.
• Participate in troubleshooting and resolving cloud and network-related incidents.
• Develop and maintain technical documentation, including procedures, system configurations, network diagrams, and knowledge base articles.
• Support cloud migration activities and contribute to platform modernization projects.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.

Working Conditions

Work is performed in an office environment.

Application Instructions

Please complete all fields of the employment application. Include your educational history in the “Educational Experience” section and any employment history in the “Employment Experience” section of our application.

Apply by: November 30, 2026