Sr. Manager - Facilities Management

Senior Facilities Maintenance Manager Position Type: Full-Time, Exempt, Salary Reports to: Director of Property Management

Qualifications:

• Proficient with Microsoft Office; particular focus in Excel
• Strong data-driven reporting proficiency at the leadership level
• Able to track and report productivity metrics of staff via work order system, financial analysis and customer feedback
• Independent decision maker with focus on cost-savings and efficiencies
• Highly organized with the ability to prioritize and delegate tasks based on company objectives
• Minimum of 5 years of Facility Maintenance Staff leadership experience
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl
• The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• High school diploma or equivalent
• Must be authorized to work in USA

Responsibilities:

• Manages all aspects of facility maintenance, including maintenance work order software, building equipment, registrations / permits, utilities, grounds keeping, security and overall facility functionality and appearance
• Plans, organizes and maintains the operations and reliability of the facilities portfolio and general infrastructure systems
• Establishes and monitors preventative maintenance processes and programs, and facility inspections, for on‐going review of maintenance work
• Trains and supervises the performance of assigned staff; coordinates with HR when disciplinary action when needed; assures substitute coverage as necessary; reviews schedules
• Develops, recommends, and administers policies, procedures, and processes in support of grounds and building maintenance operations; implements and monitors compliance with approved policies, procedures, and processes
• Administers procurement and fiscal management activities associated with building and grounds maintenance activities, which may include: preparing RFPs for maintenance related work to acquire trades and professional assistance; monitoring spending on project and cost account basis; recommending and implementing corrective spending plans; reviewing and authorizing purchase orders; administering contracts; obtaining price quotes and bids; purchasing and approving employee purchases; ensuring compliance with company policies, rules and regulations
• Monitors and maintains the safety and accessibility features of the portfolio, including but not limited to CCTV Cameras, Access Gate Controls and more
• Serves as the point of contact for 3rd party vendors for all services, improvement projects, and/or other related issues
• Collects, analyzes and reports a variety of complex data and information, including work order metrics, equipment life cycle analysis, preventive maintenance benchmarks, and more
• Performs statistical analysis and summarizes findings in applicable reports or other communication mediums
• Coordinates and conducts site inspections; recommends actions for improvement as appropriate
• Provides technical expertise, information and assistance to the Director of Property Management, District Managers and Office Managers
• Participates in the formulation and development of policies, procedures, and programs as needed / requested
• Completes duties and responsibilities in compliance with local codes, standards, policies and guidelines
• Promotes positive morale and teamwork within the functional unit and provides exceptional customer service to Office Managers, District Managers and others
• Uses interpersonal skills and makes sound judgments to decide how duties and responsibilities are completed between coworkers, the supervisory chain and customers
• Serves as off hour contact for any emergency needs or scenarios as necessary throughout the portfolio