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Added 1 min ago
Assistant Manager I
Dollar Tree
Lafayette, LA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
L
Merchandising Part Time Days
Lowes
Charlotte, NC
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 4 mins ago
L
Merchandising Part Time Days
Lowes
Charlotte, NC
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 4 mins ago
L
Merchandising Part Time Days
Lowes
Thibodaux, LA
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 4 mins ago
L
Merchandising Part Time Days
Lowes
Bakersfield, CA
- $16.9 to $17.2 USD / hour
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 4 mins ago
Assistant Manager I
Dollar Tree
Decatur, IL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
TW
Crew - Late Night Shift
The Wendy's Company
CHICAGO, IL
- $16.9 to $17.2 USD / hour
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 6 mins ago
UO
Regulatory Strategist Program Manager
University of Colorado Denver
Aurora, CO
- $74,627 to $100,000 USD / year
Job Title: Regulatory Strategist Program Manager
Added 6 mins ago
Assistant Manager I
Family Dollar
Deming, NM
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 6 mins ago
Assistant Manager I
Dollar Tree
Dallas, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 7 mins ago
MC
Barista Craftsman for Sunrise Coffee
Mothership Coffee
Las Vegas, NV
- $12 USD / hour
Ensures customer service stations are properly stocked with paper products or beverage preparation items.
Added 7 mins ago
Assistant Manager II
Dollar Tree
Kansas City, MO
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 13 mins ago
General Manager
Freddy's Frozen Custard & Steakburgers
Ardmore, OK
Guest Focus & Recovery – Address customer complaints with the intent of recovery and build guest loyalty through engagement and service excellence.
Added 23 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
DES MOINES, IA
- Part-time
Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch…
Added 25 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Metairie, LA
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added 25 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Bangor, ME
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added 25 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Leesburg, VA
Interact professionally and effectively with pet parents, provide exceptional customer service, address grooming related inquiries, offer grooming recommendations, and provide timely and…
Added 25 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Leesburg, VA
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added 25 mins ago
RN Case Manager - FT - Days - MMA
Memorial Manor Nursing Home
United States
ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CLINICAL POLICIES AND STANDARDS, CUSTOMER SERVICE, DISCHARGE PLANNING CLINICAL EFFECTIVENESS, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO…
Added 25 mins ago
TL
Activity Agent
Travel Leisure Resort Development Inc
United States
- $20 USD / hour
- At least one year of customer service experience.
Added 27 mins ago
Front Desk Agent
DRIFTWOOD HOSPITALITY MANAGEMENT
Orlando, FL
…approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and…
Added 33 mins ago
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Vacation -Customer Service Analyst
lhh
Pleasanton, CA
- $25.15 to $32.25 USD / hour
An Administrative Vacation Analyst provides excellent customer service on the phone and during member visits; communicates policies, regulations, and benefit information
Added 34 mins ago
W
Shift Lead
Walgreens
PORTSMOUTH, VA
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 34 mins ago
W
Shift Lead
Walgreens
CHATTANOOGA, TN
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 34 mins ago
W
Pharmacy Customer Service Associate
Walgreens
FALMOUTH, ME
- $16.1 to $20 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…

Sr Manager, Business Transformation

United States

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Job details

Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• The Sr Manager, Business Transformation will serve as an internal strategic partner to Supply Chain leaders, helping turn complex business challenges into clear recommendations, business cases, and practical plans. This role will identify and evaluate opportunities to improve material availability, service reliability, productivity, and cost performance, and help leaders prioritize initiatives and measure results.

• This role is part of the Supply Chain Transformation & Strategy team within Tech Ops Supply Chain.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Partner with Supply Chain leaders to understand business priorities, operational processes, performance gaps, and strategic opportunities

• Lead structured problem solving to define complex business issues, analyze data, test assumptions, evaluate options, and develop practical recommendations

• Collaborate with business units & executive leadership to identify and prioritize initiatives that align with overall strategy

• Define project scope, objectives, and timelines for initiatives and track progress against goals

• Partner with initiative owners to translate recommendations into clear plans, align stakeholders, and track milestones, dependencies, risks, and expected value

• Monitor and evaluate performance against established KPIs and recommend adjustments as needed

• Develop business cases and implementation roadmaps that clearly define the opportunity, options, expected benefits, and key milestones

• Collaborate with technical and operations teams to gather requirements and feedback from key business stakeholders to develop clear, and detailed specifications to drive delivery of measurable process improvement goals

• Prepare executive and board presentation materials that clearly explain findings, recommendations, tradeoffs, and decisions needed

• Collaborate with leaders to identify and prioritize opportunities to improve Supply Chain performance and deliver measurable business value

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

Bachelor's degree in Business, Supply Chain, Logistics, Operations, Finance, Engineering, or a related discipline, or equivalent experience/training
5+ years of experience in strategy, transformation, consulting, supply chain, finance, corporate planning, program/portfolio management, or related roles, including experience leading cross-functional work and supporting senior leaders

Preferred Qualifications - Education & Prior Job Experience

MBA
Prior management experience with direct reports
Experience in aviation, airline operations, MRO, Tech Ops, or complex supply chain environments

Skills, Licenses, & Certifications

Strong analytical, problem-solving, and structured thinking skills, with the ability to turn complex supply chain issues into clear options, business cases, and executive-ready recommendations
Working knowledge of supply chain strategy, material planning, inventory, and warehouse and distribution operations, and the ability to define KPIs and track initiative value
Excellent project management skills with experience driving strategic initiatives and delivering results
Strategic planner with the ability to plan and execute upon a defined task or strategy
Outstanding written and interpersonal communication skills; ability to synthesize and convey complex business concepts effectively
Self-starter comfortable working with autonomy, and can successfully prioritize and manage multiple assignments
Fast learner with a desire to move with urgency, accountability, and intent
Knowledge and understanding of business case development, cost-benefit analysis, and measurement of initiative results
Innovative and creative thinker with demonstrated ability to express complex ideas in a clear and concise manner
Strong emotional intelligence and the ability quickly build internal and external relationships
Comfort operating in a fast-paced environment
Low ego individual with a collaborative and convening work style
Advanced Excel / Tableau skills and PowerPoint skills to produce board materials and data visualizations

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifeâs journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Supply chain management
Problem solving
Process improvement
Analyse supply chain strategies
Logistics
Project management
Communication skills
Develop business case
Microsoft Excel
Tableau
Microsoft PowerPoint

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