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Dining Services District Manager
Healthcare Services Group, Inc.
LAS VEGAS, NV
Join Healthcare Services Group (HCSG) as a Dining Services District Manager, where you will oversee dining services operations across multiple locations. At HCSG, we are passionate about…
Added just now
TN
The North Face - Supervisor - Rio Grande Premium Outlets
The North Face
United States
- $17.5 to $21.6 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added just now
CO
(DEPARTMENTAL INTERNAL ONLY) DISTRICT CLERK'S OFFICE - COURT CLERK, SENIOR
County of El Paso
El Paso, TX
- $20.09 USD / hour
Added 1 min ago
Senior ITS Project Manager
Welbehealth
Remote, United States
The Senior ITS Project Manager works with business and technical stakeholders (namely, Business SMEs, Product team, Architects, Developers, Analytics team, and senior leaders) to plan and…
Added 1 min ago
Technical Product Manager
Welbehealth
Remote, United States
Under the direction of the Director, Analytics Translation, the Technical Product Manager is accountable for leading and building best-in-class data solutions, ensuring that our healthcare…
Added 1 min ago
MR
Service Manager
Mission Rock Residential LLC
Orlando, FL
- $34 to $35 USD / hour
The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical aspects of…
Added 1 min ago
Clinical Trial Manager II
Syneos Health, LLC
Remote, United States
…therapeutic area training; peer recognition and total rewards…
Added 1 min ago
P
Part Time Assistant Manager
PACSUN
Tacoma, WA
- Part-time
…resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding…
Added 1 min ago
A
Enterprise Sales Account Director - DHS/DOJ
Adobe
Remote, United States
- $229,000 to $369,600 USD / year
Build and maintain C-suite relationships with Senior Executive Service (SES) leaders, CIOs, and critically important program directors
Added 3 mins ago
Sr Software Engineer
MCM Medtronic Care Management Services LLC
Minneapolis, MN
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 3 mins ago
Program Manager- Manufacturing Transformation
COV Covidien LP
Salt Lake City, UT
The Program Manager is responsible for leading a portfolio of complex, cross-functional capacity expansion and manufacturing transformation initiatives. This role serves as the primary…
Added 3 mins ago
Sales Representative I , Spine - Charlotte, NC
SLD Medtronic Sofamor Danek USA, Inc.
Remote, United States
Prepare and submit call reports as required by the District Sales Manager.
Added 3 mins ago
EP Mapping Specialist, CAS
MDU Medtronic USA Inc
Remote, United States
Work in partnership with Account Manager, Regional Manager, and Area Directors to identify potential sales opportunities.
Added 3 mins ago
OK
Food Runner
Outrigger Kona Resort Manager LLC
Kailua Kona, HI
- From $20.85 USD / hour
…May also be responsible for set up, break down and cleanup of manager's…
Added 3 mins ago
OG
General Maintenance
OKBR Green Manager, LLC
HI
- From $31.32 USD / hour
Added 3 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Tulsa, OK
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 3 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Stow, OH
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 3 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
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- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 3 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Orangeburg, SC
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 3 mins ago
LH
Full Time - Merchandising Service Associate - Day
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- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 4 mins ago
LH
Full Time - Merchandising Service Associate - Day
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Explore educational opportunities with Lowe's tuition assistance program.
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Full Time - Merchandising Service Associate - Day
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Explore educational opportunities with Lowe's tuition assistance program.
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Full Time - Merchandising Service Associate - Day
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Explore educational opportunities with Lowe's tuition assistance program.
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Full Time - Merchandising Service Associate - Day
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Explore educational opportunities with Lowe's tuition assistance program.
Added 4 mins ago
CC
General Manager
Community Choice Financial Family of Brands
Chattanooga, TN
- $19.25 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…

Sr Crew Manager, Inflight

United States

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Job details

Experience: 4+ years of relevant experience
Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

A Sr. Inflight Mgr. must ensure a safe, high performing operation by leading, engaging, and having high visibility with front-line team members. You will be supporting flight attendants by creating a safe, reliable operation while delivering an exceptional customer experience
Must be energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership and helping to achieve station and departmental goals.
Supports flight attendants in the operation and at the gate to ensure they have the tools needed for flight while delivering an on-time departure.
Manages, engages, and recognizes flight attendants in the operation and communicates company and departmental initiatives, metrics, and goals.
This job is a member of the Inflight team within the Customer Experience group.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Local subject matter expert in departmental policies, procedures, regulations, and knowledge of the APFA collective bargaining agreement.
Escalation point-of-contact for Flight attendants in base for support, to address concerns, and resolve issues
Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner
Promote effective communication among departments to engage our team to work together to achieve common goals in the operation.
Participate in working groups and planning activities to solve problems and support goals and initiatives
Represents Inflight at various station meetings
Onboards, mentors, and support new Inflight Ops team members to set them up for success.
Project Manager for new hire program and/or other ad hoc projects as assigned.
Supports and backs up base leader. as needed including participating in leader on call rotations.
Coordinate terminal assignments for Inflight team members to dynamically support key flights at gates

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor’s degree in related field or equivalent experience/training
4+ years of relevant experience
Experience in customer service industry
Prior leadership experience leading a team
Must be able to work shift work, including weekends and holidays.
Must be able to work on-site at assigned base/location.

Preferred Qualifications- Education & Prior Job Experience

Current Inflight, Customer Care, or other operational experience in a leadership role
Prior mentorship and policy administration experience
Flight Attendant experience

Skills, Licenses & Certifications

Excellent interpersonal, planning, and organizational skills
Knowledge of working with a contract labor group
Ability to qualify as a Flight Attendant
Ability to solve complex staffing issues with minimal oversight
Ability to analyze and make decisions based on data and work in an increasingly digital environment while leading people.
Strong communicator with all levels of the operation
Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action
Strong decision-making skills
Ability to work independently as well as collaboratively
Ability to work under demanding operational conditions
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to use sound business judgment to resolve issues with internal and external customers
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Pass U.S. Department of Transportation (DOT) mandated drug testing requirements, including verification with previous employers regarding DOT drug and alcohol violations and/or refusal to test. Applicants are required to fill out "Department of Transportation Testing Inquiry" form which provides authorization for release of records from previous employers

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Communication skills
Customer service
Leadership
Lead a team
Organizational skills
Critical thinking
Decision making
Work independently
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook

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