Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We’re a company driven by growth, innovation, and people. At HCA, you’ll find opportunities to build new skills, expand your career, and make a real impact - while working in a diverse, inclusive, and values‑driven environment. We’re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you’re looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO
The Sr. Benefits Associate supports the administration of Hyundai Capital America's Total Rewards programs, including employee benefits, wellness, retirement, and the Employee Vehicle Program (EVP). This role manages routine and moderately complex benefits and EVP activities and serves as a key point of contact for employees, vendors, Payroll, Finance, and internal stakeholders. Responsibilities include administering programs in accordance with plan documents, policies, and regulatory requirements; coordinating required employee notices; maintaining compliance documentation and employee program records; supporting regulatory filings and audits; and escalating compliance risks or exceptions to Benefits leadership.
HOW YOU WILL MAKE AN IMPACT
- Benefits Administration and Operations
- Administer and support the day-to-day operations of employee benefit programs, including health and welfare, life and disability, flexible spending, voluntary benefits, retirement plans, wellness, and other employer-provided programs.
- Serve as a point of contact for employee benefit inquiries, escalations, and issue resolution, applying established guidelines and ensuring timely, accurate, and service-oriented support.
- Maintain, audit, and validate benefit data and records across applicable systems to ensure enrollment accuracy, data integrity, and reliable reporting.
- Partner with vendors, Payroll, Finance, and internal stakeholders to investigate, troubleshoot, and resolve eligibility, billing, enrollment, claims, file transmission, and system issues.
- Coordinate and support the administrative implementation of plan changes, process updates, system enhancements, and vendor-related administrative changes.
- Develop, update, and distribute employee-facing communications, job aids, and program materials to support employee understanding and program utilization.
- Support benefits regulatory compliance activities, including required employee notices and disclosures, regulatory filings, audits, and compliance documentation; administer programs in accordance with plan documents, policies, regulatory requirements, and established controls; and monitor administrative processes for potential compliance gaps, escalating risks or exceptions to Benefits leadership.
- Play a key role in supporting the planning and execution of annual Open Enrollment, including testing, validation, employee communications, and vendor coordination.
- Employee Vehicle Program Administration
- Support the day-to-day administration of the EVP, including driver eligibility and onboarding, new and replacement vehicle orders, vehicle terminations, accidents, motor vehicle record (MVR) requirements, insurance administration, and other ongoing program activities.
- Serve as a primary point of contact for EVP participants and coordinate with program vendors and internal stakeholders to provide guidance on program policies and processes, support vehicle-related activities, research and resolve routine and moderately complex issues, and escalate unique or higher-risk matters as appropriate.
- Support EVP financial and payroll administration, including reviewing and reconciling vendor invoices and vehicle-related charges, coordinating employee payroll impacts, and partnering with Payroll, Finance, and vendors to research and resolve discrepancies.
- Maintain and validate EVP records, systems, and required documentation to support program compliance, risk management, internal controls, and audit readiness.
- Monitor participant compliance with established EVP eligibility, driver, MVR, insurance, accident reporting, vehicle use, and documentation requirements; identify and document exceptions and escalate potential compliance, safety, insurance, or policy issues in accordance with established procedures.
- Projects, Reporting and Continuous Improvement
- Support and, as assigned, lead projects and initiatives across benefits and EVP programs, including vendor transitions, program implementations, system and process enhancements, employee communications, and other departmental priorities.
- Prepare and analyze program reporting related to participation, utilization, billing, vendor performance, and program effectiveness to identify trends or discrepancies and support decision-making.
- Identify process and service delivery issues and recommend improvements that enhance efficiency, accuracy, controls, compliance, and the employee experience.
- Develop and maintain procedures, workflows, job aids, and other program documentation to support consistent administration, knowledge sharing, and continuity of operations.
WHAT YOU WILL BRING TO THE ROLE
- Minimum 4-6 years of related experience in benefits administration, total rewards, HR operations, or a related field, including benefits compliance support, vendor coordination, reconciliations, reporting, and employee issue resolution.
- Experience with employee vehicle or fleet programs, wellness programs, or process improvement preferred.
- Bachelor’s degree in Human Resources, Business, or related field, or equivalent combination of education and experience.
- Strong working knowledge of employee benefits administration, applicable regulatory requirements (e.g., ERISA, COBRA, ACA, HIPAA), and related HR operational processes, with the ability to quickly learn vehicle program policies and administration.
- Demonstrated customer service and employee support skills, including the ability to handle sensitive and moderately complex issues with professionalism, discretion, and sound judgment.
- Strong analytical and problem-solving skills, with the ability to research issues, interpret data, identify discrepancies, and recommend practical solutions.
- Proficiency in Microsoft Office Suite and benefits administration, HRIS, and payroll systems.
- Ability to manage multiple priorities and deadlines with a high degree of organization, accuracy, and attention to detail while maintaining confidentiality and documentation quality.
- Effective written and verbal communication skills, including the ability to draft employee-facing communications and explain programs clearly.
- Ability to work with limited supervision while coordinating with Payroll, Finance, vendors, and internal stakeholders.
WE TAKE CARE OF OUR PEOPLE
At HCA, our people drive our success. That’s why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing - at work and beyond.
Benefits Highlights
- Hybrid Flexibility – 4 days onsite, 1 day remote
- Vehicle perks – monthly vehicle allowance plus purchase and lease discounts
- Comprehensive health coverage – medical, dental, and vision plans
- Employer-funded HSA contributions to help reduce healthcare costs
- 401(k) with company match and immediate vesting from day one
- 100% company-paid life and disability insurance
- Wellbeing benefits including fitness and health resources
- Leadership programs and career development that support continuous learning
- Paid Volunteer Time Off and a company charitable donation in your honor
Because great benefits help you thrive - personally and professionally.
WHAT HAPPENS NEXT
Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.
OTHER DETAILS
Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace - because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.
California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.