Shipping & Dispatch Coordinator

Shipping & Dispatch Coordinator

Kelly Services | Richmond, VA

Pay: $20.00 per hour

Schedule: Monday–Friday, 7:00 AM–3:30 PM

Shift: 1st Shift

Employment Type: Full-Time

Take the Next Step in Your Career with Kelly!

At Kelly®, we’re passionate about helping you find a job that works for you. How about this one?

We’re seeking an experienced, highly organized Shipping & Dispatch Coordinator to join a premier client’s warehouse and distribution operations in Richmond, VA.

This is a fast-paced, hands-on logistics position ideal for someone who is confident working with truck drivers, coordinating dispatch activities, processing shipping paperwork, and managing multiple priorities throughout the day.

We’re looking for a dependable, adaptable professional with a stable work history, strong Microsoft Excel skills, and required experience with truck dispatching, bills of lading, and scale operations.

The ideal candidate is a quick learner who takes initiative, stays organized under pressure, and is ready to jump in and contribute from day one!

What’s a Typical Day as a Shipping & Dispatch Coordinator?

Truck Dispatch & Driver Coordination

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Coordinate daily inbound and outbound truck traffic, dispatch activities, and shipping schedules.

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Work directly with truck drivers, providing instructions, verifying paperwork, and coordinating arrivals and departures.

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Communicate with drivers, carriers, warehouse personnel, and supervisors to ensure efficient truck movement.

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Monitor scheduled pickups, deliveries, trailer activity, and shipment changes.

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Assist with dispatch scheduling, truckload organization, and transportation logistics.

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Quickly resolve scheduling conflicts, driver questions, and shipping-related issues.

Bills of Lading, Scale Operations & Shipping Documentation

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Prepare, review, and process bills of lading (BOLs) and other shipping and receiving documents.

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Operate truck scale systems and accurately record inbound and outbound truck weights.

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Verify scale tickets, shipment weights, load information, and transportation paperwork.

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Ensure shipping documents are complete, accurate, and properly maintained.

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Assist with processing shipment receipts, load confirmations, and shipping records.

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Identify and correct discrepancies involving shipping paperwork, weights, or load information.

Excel, SAP & Administrative Support

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Create, maintain, and update Microsoft Excel spreadsheets used to track shipments, dispatch activities, loads, and operational data.

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Utilize SAP to enter, retrieve, and update shipping, receiving, and transaction information.

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Prepare accurate daily reports, shipment records, and operational documentation.

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Maintain organized electronic records and ensure timely, accurate data entry.

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Communicate shipment updates, schedule changes, and operational concerns to management.

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Assist with basic inventory-related transactions and reconciliation as needed.

Fast-Paced Operations & Multitasking

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Manage multiple responsibilities simultaneously while maintaining accuracy and attention to detail.

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Shift priorities quickly based on truck arrivals, driver needs, shipping schedules, and operational demands.

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Take initiative to identify issues, solve problems, and keep daily operations moving.

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Learn new processes, systems, and procedures quickly.

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Work independently while maintaining strong communication with drivers, warehouse personnel, and leadership.

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Jump in and assist with additional shipping, dispatch, and administrative responsibilities as needed.

This Job Might Be an Outstanding Fit If You Have:

Required Qualifications

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Previous hands-on experience with truck dispatching, coordinating truck arrivals and departures, and working directly with drivers.

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Experience preparing and processing bills of lading (BOLs) and shipping documentation.

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Hands-on truck scale experience, including processing scale tickets and verifying truck weights.

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Strong Microsoft Excel skills, including creating, updating, organizing, and maintaining detailed spreadsheets and reports.

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Experience using SAP for shipping, receiving, logistics, or related transactions.

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A stable employment history demonstrating reliability, consistency, and commitment.

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Excellent multitasking abilities and the confidence to manage competing priorities in a busy environment.

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Strong attention to detail, organizational skills, and accuracy with paperwork and data entry.

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Excellent communication skills and the ability to interact professionally with truck drivers, carriers, and internal teams.

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Ability to learn new systems and procedures quickly and adapt to changing daily responsibilities.

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A proactive, hands-on approach with the willingness to step in wherever needed.

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Ability to work independently, solve problems, and keep operations running efficiently.

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High school diploma or GED.

Additional Experience That’s a Plus

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Warehouse shipping and receiving operations.

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Transportation coordination or logistics administration.

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Experience with domestic and international shipments.

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Familiarity with warehouse management systems and inventory transactions.

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Experience preparing dispatch reports, transportation logs, and daily operational spreadsheets.

What Happens Next?

Once you apply, a Kelly recruiter will review your qualifications and experience. Candidates with demonstrated experience in truck dispatch, bills of lading, scale operations, Excel spreadsheets, and SAP will receive priority consideration.

If your experience aligns with the position, we’ll contact you to discuss the next steps.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply today!

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