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Director Purchasing
The School District of Palm Beach County
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Assistant Principal - Severna Park Elementary
Anne Arundel County Public Schools
Severna Park, MD
Assists the principal in defining the school’s mission and communicating goals and expectations of the total school program.
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Assistant Principal - Broadneck High
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Annapolis, MD
Assists the principal in defining the school’s mission and communicating goals and expectations of the total school program.
Added 1 min ago
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Mitigation General Manager
GPAC
Dallas, TX
- $100,000 to $130,000 USD / year
This company is actively seeking a driven and experienced Mitigation General Manager to lead its mitigation operations and support continued growth. An established, IICRC-certified…
Added 1 min ago
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Mitigation General Manager
GPAC
Plano, TX
- $100,000 to $130,000 USD / year
This company is actively seeking a driven and experienced Mitigation General Manager to lead its mitigation operations and support continued growth. An established, IICRC-certified…
Added 1 min ago
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Mitigation General Manager
GPAC
Irving, TX
- $100,000 to $130,000 USD / year
This company is actively seeking a driven and experienced Mitigation General Manager to lead its mitigation operations and support continued growth. An established, IICRC-certified…
Added 2 mins ago
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Mitigation General Manager
GPAC
Richardson, TX
- $100,000 to $130,000 USD / year
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Added 2 mins ago
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Mitigation General Manager
GPAC
Garland, TX
- $100,000 to $130,000 USD / year
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Mitigation General Manager
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Mitigation General Manager
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Mitigation General Manager
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- $100,000 to $130,000 USD / year
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Mitigation General Manager
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Interim Dean of Career Education @ Oxnard College
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Develop, direct, coordinate, supervise, and evaluate the programs, personnel, operations, and activities of their respective division, including program planning, analysis, and review, to…
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Mitigation General Manager
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Summer 2027 Strategic Planning Undergraduate Intern
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Traveling Superintendent and Traveling Project Engineer - Retail
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Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents,…

Service Manager

Rock Island, IL, United States

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Job details

Posting language: English

Original job description

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager. The role of the Service Manager is responsible for the day-to-day operation of the branch’s Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department’s results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.

Assesses present and future needs, trends, problems and profit opportunities of the Service Department.
Within the Company’s overall plans and policies, establishes short and long-term operating and financial objectives for the Service Department.
Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives.
Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships.
Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force.
Maintains appropriate communication within and between all departments within the branch.
Promotes safe work habits and ensures that safety rules are followed.
Develops and maintains policies and practices which will ensure positive employee and customer relations.
Is familiar with the activities of competition, market conditions and department operation; keeps the Branch Manager informed.
Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor.
Performs other duties as assigned by a supervisor.

SAFETY-SENSITIVE This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.

CDL preferred.
Minimum of four years’ experience in related field.
Must display excellent leadership and communication skills.
Requires previous supervisory experience.
Must have positive can-do attitude.
Must have strong work ethics and commitment to extra hours when needed.
Competitive Salary
Medical, Dental and Prescription Insurance
Disability and Life Insurance
Paid Time Off program
401k and Profit Sharing with Employer Match
Flexible Spending Account
Internal Promotion Opportunities
On the Job Training

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled

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