Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 4 mins ago
G
Software Engineer
GovDash
New York, NY
- $160,000 to $200,000 USD / year
- Ship features customers use every day, from design through production.
Added 6 mins ago
Cloud Architect (Senior)
The Boeing Company
Seal Beach, CA
Boeing Defense, Space & Security (BDS), Experimental Systems Group (ESG) seeks a Senior Cloud Architect to provide technical leadership and ensure modern, best practices across programs and…
Added 6 mins ago
Principal Analytics Solutions Architect, US AGS Specialist SA
Amazon
East Palo Alto, CA
…refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist…
Added 6 mins ago
Sr. Principal / Staff Software Systems Engineer (TS Clearance)
Northrop Grumman
Manhattan Beach, CA
Northrop Grumman Defense Systems sector (NGDS) is seeking a Senior Principal Systems Engineer or Staff Systems Engineer to join our growing team of diverse professionals. The candidate will…
Added 6 mins ago
Water Quality Planner/Project Manager III (Senior Data Steward)
King County
Seattle, WA
Design and implement systems and tools that streamline workflows by reducing manual data entry or data migrations.
Added 6 mins ago
CC
Senior Customer Service Specialist
Curtiss-Wright Corporation
Santa Clarita, CA
- $65,700 to $87,600 USD / year
Extract, analyze, and interpret data from MRP and CRM systems to produce monthly and quarterly metrics supporting internal and external business reviews.
Added 6 mins ago
Senior Manager, Fixture Design
Ross Stores, Inc.
Dublin, CA
The Senior Manager, Fixture Design will utilize retail industry knowledge, corporate and field input to lead the design of store fixtures to support new store openings along with capital…
Added 6 mins ago
Security and Wireless Communications Subject Matter Expert
ManpowerGroup
CA
Lead complex technical projects from initial concept through successful implementation across LMR/DAS and physical security systems (ACS, CCTV/SVS, and intrusion).
Added 6 mins ago
Tactical Data Link (TDL) / Interoperability Data Specialist
CACI International
Norco, CA
…the Interoperability Analysis Branch by conducting tactical systems integration, multi-TDL data processing, data validation, and event reconstruction of combat systems and TDL datasets. The…
Added 6 mins ago
Senior Manager, Software Development
CVS Health
Remote, United States
Continuously learn and lead by example. Keep developing your own technical skills through experimentation, feedback, and direct engagement with engineering problems. Apply new knowledge to…
Added 7 mins ago
Sentinel - Engineering Manager 2
Northrop Grumman
Manhattan Beach, CA
…focused on technical program support under the Sentinel – Command Systems (CS) Hardware Design Integration…
Added 7 mins ago
UH
Behavioral Health Training Manager
UCLA Health
Los Angeles, CA
- $42.58 to $91.14 USD / hour
We are seeking a Training Manager to lead statewide training initiatives that support behavioral health providers across California. You will supervise a team of trainers and oversee the…
Added 7 mins ago
S
Senior Security Systems Technician
Siemens
Cypress, CA
- $64,643 to $110,817 USD / year
Security Systems Service Technicians ensure all systems and components are inspected, tested, operated, and maintained according to the operational requirements of the customer. These…
Added 7 mins ago
Sr. Manufacturing Engineer
Abbott
Sylmar, CA
Lead manufacturing engineering projects involving new production equipment, process improvements, cost reduction initiatives, and new product introductions.
Added 7 mins ago
A
Physical Security Design Manager / Project Manager
Actalent
Newport Beach, CA
- $110,000 to $154,000 USD / year
…physical-security technical credibility, client-facing project ownership, design-management capability, and construction-administration experience. The PM must understand physical-security…
Added 7 mins ago
Advanced Packaging Development Engineer, Quantum AI
Google
Goleta, CA
5 years of experience in 3 of the following areas of packaging development: simulation, layout and design, process engineering, assembly, test and measurement, failure analysis.
Added 7 mins ago
Senior Software Design Engineer
Aireon
McLean, VA
Lead software design decisions across all levels of development, ensuring solutions are scalable, maintainable, and production-ready
Added 7 mins ago
UG
IT Project Manager
UIC Government Services and the Bowhead Family of Companies
Corona, CA
- $120,000 to $150,000 USD / year
Certified Associate in Project Management (CAPM) Certification Required
Added 7 mins ago
Senior/Principal Cybersecurity - Systems Security Engineering, Onsite
Sandia National Laboratories
Livermore, CA
Lead technical design reviews of digital systems including security audits, and provide clear feedback and actionable solutions
Added 7 mins ago
Test Engineering Manager 2
Northrop Grumman
Oxnard, CA
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 7 mins ago
Indsutrial Engineer
Actalent
Oxnard, CA
…facility layouts, workflows, labor utilization, and production systems. This role focuses on increasing productivity, reducing waste, improving material flow, and maximizing the efficient…
Added 7 mins ago
Experimentation Lead, Sign-Up and Cancellation Optimization
Paramount
Burbank, CA
…with Paramount+ and Pluto TV.We are seeking an Experimentation Lead to own and scale experimentation across the sign-up and cancellation flows. This is a highly strategic and…
Added 7 mins ago
Senior Product Manager
Paramount
Burbank, CA
…engineers and applied scientists to build and deploy production systems that improve engagement, retention, and viewer satisfaction. This is a highly collaborative technical role where you…
Added 7 mins ago
G
Principal Scientist, Biochemical and Cellular Pharmacology
Genentech
South San Francisco, CA
- $143,200 to $265,900 USD / year
Design and Implement Complex Assays: Lead the development, optimization, and execution of advanced molecular pharmacology assays - focusing heavily on protein-protein interactions,…
Added 7 mins ago
SU
CXR Senior Process & Integration Engineer
Stanford University
Stanford, CA
- $168,360 to $197,495 USD / year
…through the power of engineering principles, techniques and…

Service Billing Supervisor

Virtual, UT, United States

Apply on career4.successfactors.com

Applications open in a new tab.

Job details

Experience: Bachelor's degree in Finance, Accounting or Buisness or 4-5 years of commensurate experience in the field or in a related area.
Posting language: English

Original job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Job Summary:

The Service Billing Supervisor is considered a subject matter expert, is responsible for leading a team of specialists, fostering a culture of continuous process improvement and works under limited supervision with a focus and direct impact on customer experience. The Supervisor will provide leadership to the Service Billing Team. They will drive continuous improvement; evaluating, recommending, and implementing billing systems and processes to improve efficiency and effectiveness. The Supervisor will be responsible maintaining current knowledge, and acquiring new knowledge as needed.They will consult with other areas/departments about transaction management and billing issues and activities and provide, recommend, and implement business solutions to aid the business unit in accomplishing its goals.

Essential Duties & Responsibilities:

Lead, coordinate, and manage the workload of a team of people that analyze and correct errors, with a high degree of complexity, identified in the billing systems including conditions that impede enrollment, move-ins, move-outs, transfers, billing and invoicing of individual collective contributors. Analytical skills are critical.
Accountable for the completeness, accuracy, and timeliness of customer billings, including invoicing of offline/special-billed accounts.
Accountable for the completeness, accuracy, and timeliness of customer billings.
Monitor KPIs to ensure targeted performance levels are achieved and proactively detect performance deviations.
Actively pursue ongoing process and procedure improvement, including workflow changes, realignment of team responsibilities, development of efficiencies to improve speed and accuracy of all customer billing.
Accountable for creation cross-functional initiatives that will improve the billing process and customer experience.
Actively participate in merger & acquisition, new market entry, or billing migration projects, taking responsibility for maintaining consistent revenue flows and an optimal customer experience during transition periods.
Drive resolution of all cross-functional billing issues, and manage financial impact and affected customer’s exposure.
Manage internal billing relationship with IT on all billing related projects and enhancements.
Assess training gaps of team and design or revise training material.
Ensure functional specific process documentation and training materials are kept current.
Create business case future system enhancements to make the Billing process more accurate and efficient.
Handle administrative issues of team members such as time tracking, access requests, and resolving personnel issues.
Select, motivate, develop and evaluate staff.
Ensure source and integrity of data inputs into billing process, specifically unit price inputs.
Enforce protocols for preventing and handling billing exceptions and delays.
Ensure target performance levels are achieved, and proactive detection and remediation of performance deviations.
Ensure operational procedures are in place and compliant to current policy and governance requirements.
Responsible for SOX controls.
Serve as point of escalation for daily issue resolution for the Power Billing function.
All other projects and duties as assigned.

Minimum Requirements:

Bachelor's degree in Finance, Accounting or Buisness or 4-5 years of commensurate experience in the field or in a related area.

Preferred Qualifications:

4 years of Vivint experience, preferred.
2 years of leadership experience preferred.

Knowledge, Skills and Abilities:

Proven ability to lead teams and objectively assess performance.
Strong problem-solving skills; seeks out creative solutions independently and pro-actively.
Process optimization experience preferred.
Ability to make decisions.
Effective communication skills.
Ability to interact effectively with personnel at various levels throughout organization.
Resourcefulness and strong prioritization skills.
Ability to work with limited supervisions and consistently meet deadlines.
Knowledge of energy costing components, bill methods, customer usage patterns, capacity and transmission KDEs, and general market knowledge.
Flexibility and ability to manage multiple tasks and deadlines.

Working Conditions:

Open office environment or fully remote work options available.
Some overtime required with seasonality and as special projects arise.
Travel: Less than 5%
Mandatory in-person meetings in office monthly.
Additional leadership trainings and in office meetings as needed.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

Apply on career4.successfactors.com

More about this job

Skills

Lead a team
Process improvement
Customer experience
Leadership
Analytical skills
Workflow
Documentation
Problem solving
Communication skills
Prioritization
Meet deadlines

Report this job

Work requirements

Jobs in the United States