Jobs in the United States

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Senior Operations Research Developer
Southwest Airlines
Dallas, TX
- $153,000 to $170,000 USD / year
As a Senior Operations Research Developer for the Network Optimization Team, you’ll play a pivotal role in translating operational requirements into technical solutions. This position…
Added 1 min ago
TS
IT Service Desk Lead
T-Rex Solutions
Washington, DC
- $90,000 to $120,000 USD / year
…Apply specialized technical knowledge to resolve hardware, software, and system configuration issues in accordance with established…
Added 1 min ago
OSINT/PAI Targeting Analyst SME
Iron EagleX Inc
United States
Superior written communications skills and proficiency with the Microsoft Office suite of applications.
Added 1 min ago
Staff Operations Officer/Desk Officer- SME
Iron EagleX Inc
United States
…Microsoft SharePoint. Proficiency with standard commercial software applications (e.g., web browsers, Windows) is also…
Added 1 min ago
OSINT/PAI Targeting Analyst SME
Iron EagleX Inc
United States
Superior written communications skills and proficiency with the Microsoft Office suite of applications.
Added 1 min ago
Software Engineer Senior
GD Information Technology, Inc.
United States
As a Software Engineer Senior at GDIT, you will design, develop, integrate, and sustain secure software applications and data-driven solutions that support complex mission requirements.…
Added 1 min ago
Intelligence Targeting Analyst-Subject Matter Expert
Iron EagleX Inc
United States
Highly proficient in utilizing current applications and intelligence related automation to support target development, analytical efforts, and product development.
Added 1 min ago
GI
SCITLS Computer Support Technician
GD Information Technology, Inc.
United States
- $30.44 to $41.18 USD / hour
Intermediate proficiency utilizing technical tools with a strong, demonstrable understanding of hardware, software, networks, and common IT applications
Added 1 min ago
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Commercial/Fixtures Quotations Coordinator
Ferguson Enterprises, LLC
Pomona, CA
- $25.27 to $35.41 USD / hour
Create and maintain projects within BidTracer software.
Added 1 min ago
Electrical Engineer V
Hargrove and Associates, Inc
Baton Rouge, LA
Ability to size wire, conduit and overcurrent protection for both lighting and power applications.
Added 1 min ago
Data Engineer
Booz Allen Hamilton_United States
Tampa, FL
Experience creating software for retrieving, parsing, and processing structured and unstructured data
Added 1 min ago
Site Reliability Engineer
Booz Allen Hamilton_United States
Reston, VA
…You'll perform platform operations, infrastructure maintenance, software upgrades, troubleshooting, incident response, and operational support activities while helping drive automation and…
Added 1 min ago
Embedded FPGA Engineer
Booz Allen Hamilton_United States
McLean, VA
We are seeking a motivated FPGA and software engineer to support the development, optimization, and deployment of digital signal processing (DSP) functions on a SOSA VPX system. As a member…
Added 1 min ago
Mechanical Engineer
Booz Allen Hamilton_United States
Panama City, FL
…prototype, and deliver innovative hardware solutions for real-world applications. As a Mechanical Engineer, you'll collaborate with experienced engineers and cross-functional teams to…
Added 1 min ago
Software Developer, Lead
Booz Allen Hamilton_United States
North Charleston, SC
As a full stack developer, you can resolve a problem with a complete end-to-end solution in a fast, agile environment. If you’re looking for the chance to not just develop software, but to…
Added 1 min ago
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Principal Research Scientist I
AbbVie
North Chicago, IL
- $124,500 to $236,500 USD / year
…between analytical scientists, statisticians, data engineers, software and IT partners; and convert innovative concepts into sustainable, adopted solutions with measurable scientific and…
Added 2 mins ago
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Medical Receptionist
Overstory Health
Boston, MA
- $22 to $27 USD / hour
Technology: Proficiency in Google applications, with a willingness to learn job-specific software (e.g., Slack, Zoom, Electronic Health Records).
Added 2 mins ago
Drivability Engineer
Hyundai Motor Company
chino, CA
Develop drivability and performance calibration for HEV, PHEV and ICE powertrain applications for North America.
Added 2 mins ago
Principal Software Development Engineer (AI Innovation)
CVS Health
Richardson, TX
The Principal Software Development Engineer will drive innovative, enterprise-wide solution designs at the business unit level for highly complex, strategic initiatives. In this high-impact…
Added 3 mins ago
CS
Cloud Engineer II (Full Time) - United States
Cisco Systems, Inc.
Milpitas, CA
- Full-time
…Business Group, directly enabling Cisco’s strategic pivot to a software-first, recurring revenue model that secures the world’s most vital networks. You will join a high-performing,…
Added 3 mins ago
Software Engineer II - AI Platforms
US: Mastercard International Incor
Atlanta, GA
Experience integrating LLMs, machine learning models, or AI services into software applications.
Added 3 mins ago
Software Engineer II - AI Platforms
US: Mastercard International Incor
Atlanta, GA
Experience integrating LLMs, machine learning models, or AI services into software applications.
Added 3 mins ago
Senior Software Engineer
US: Mastercard Technologies, LLC
O'Fallon, MO
We are currently seeking a Senior Software Engineer to join the Mastercard Operational Reports NexGen development team to work on Enterprise Applications to deliver technical solutions…
Added 3 mins ago
Software Engineer II
US: Mastercard Technologies, LLC
O'Fallon, MO
We are currently hiring a Software Engineer II, and the successful candidate will contribute to the design, development, testing, deployment, and support of enterprise applications while…
Added 3 mins ago
Technology Services Help Desk Technician
Regions
Hoover, AL
Answers incoming calls, chats and emails and inputs information into ticket tracking software

Senior Systems Administrator

Alexandria, VA, United States

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Job details

Education: Bachelor’s degree
Posting language: English

Original job description

General Description The Senior Application Systems Administrator provides advanced administration and technical leadership for policy administration and related business applications. This role is accountable for the stability, reliability, configuration, maintenance, support, and optimization of assigned systems; leads complex upgrades and enhancements; provides Level II/III production support; guides other administrators; and advises business and technology leaders on application capabilities, risks, and solution options.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Serve as the senior or lead administrator for assigned mission-critical applications, which may include LifePRO, OpenText Exstream, Smart Batch, Benekiva, Infor, MHC, and related systems.
Lead complex application configuration, product implementation, integration, security, testing, upgrade, patching, release, and production deployment activities.
Provide advanced Level II/III production support, lead root-cause analysis, coordinate recovery activities, and drive permanent corrective actions for recurring issues.
Monitor application configuration, data integrity, performance, and reliability; identify risks and implement or recommend preventive controls and improvements.
Lead technical analysis and solution design for new products, application enhancements, conversions, integrations, and major operational changes.
Translate complex business requirements into technical designs and implementation plans; identify dependencies, risks, control requirements, and impacts across systems and processes.
Evaluate application products and services, conduct technical research, and provide recommendations supporting purchasing, modernization, and business-direction decisions.
Manage vendor relationships for assigned applications, including issue escalation, upgrade planning, service coordination, and resolution of operational concerns.
Provide technical guidance, work direction, mentoring, knowledge transfer, and quality review for junior and mid-level administrators.
Develop and maintain standards, procedures, architecture and configuration records, support documentation, training materials, and audit evidence.
Plan and deliver application training and communicate complex technical concepts in business-friendly and user-friendly language.
Lead planned and unplanned outage response, incident management, change management, and after-action review for mission-critical applications.
Partner with leadership, business stakeholders, vendors, developers, and infrastructure teams to prioritize work and align application capabilities with organizational needs.
Perform other related duties as assigned.

EDUCATION AND EXPERIENCE

Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field required; an equivalent combination of education and relevant experience may be considered.
Six or more years of progressively responsible experience in application administration, configuration, production support, solution delivery, or insurance technology, including experience leading complex application work is required.
Insurance, health services, business analysis, application administration, project management, or related professional certification preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Advanced knowledge of enterprise application administration, configuration management, application security, system interfaces, testing, release management, and production support.
Strong understanding of life or health insurance business processes and the relationship between application capabilities, operational procedures, and control requirements.
Demonstrated ability to lead complex technical analysis, troubleshoot high-impact issues, and develop practical, sustainable solutions.
Ability to influence decisions, provide technical recommendations, and communicate effectively with senior leaders, business users, vendors, and interdisciplinary technical teams.
Strong written, verbal, presentation, facilitation, mentoring, and stakeholder-management skills.
Highly self-directed, organized, and accountable, with the ability to manage competing priorities and lead work through completion.
Advanced analytical, SQL, spreadsheet, database, technical documentation, and software development life-cycle skills.
Advanced experience administering one or more enterprise applications such as LifePRO, OpenText Exstream, Smart Batch, Benekiva, Infor, or MHC preferred.
Substantial experience supporting life or health insurance products, policy administration, billing, commission, claims, correspondence, batch, or related processes preferred.
Experience leading upgrades, implementations, conversions, integrations, vendor escalations, production deployments, and major incident resolution preferred.

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More about this job

Skills

Root cause analysis
Research
Procurement
Coaching
Documentation
Change management
Computer technology
Computer science
Business analysis
Project management
Business processes
Troubleshoot
Stakeholder management
SQL
Software development

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