Title: Senior People Operations Business Partner Department: 810 – Human Resources Revision Date: 10.29.2026 FLSA Status: Exempt Location: Chandler Level: P4
Company Overview Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.
Position Summary The Senior People Operations Business Partner (Senior POBP) serves as a senior-level People Operations partner to business and site leadership, supporting the alignment of business objectives with people strategies across assigned sites and/or business segments. The role independently manages complex employee relations matters, advises leaders on workforce and organizational issues, drives consistent execution of People Operations programs, and identifies opportunities to improve policies, processes, employee engagement, and organizational effectiveness. The Senior POBP partners closely with the VP and Director-level People Operations leadership, corporate Centers of Excellence, and other stakeholders to deliver practical, compliant, and consistent HR support. The role also provides guidance and knowledge-sharing to People Operations colleagues and may lead cross-site initiatives and projects. The successful candidate demonstrates sound judgment, discretion, strong stakeholder management, and the ability to influence leaders and employees at multiple levels.
Responsibilities:
- In partnership with the People Operations Manager, serve as a trusted advisor to managers employee relations matters, including investigations, performance concerns, corrective action, grievances, workplace conflict, and terminations; recommend appropriate actions and escalate significant risk to People Operations leadership or Legal as needed.
- Coach and counsel leaders on performance management, constructive feedback, documentation, employee development, and consistent application of company policies and procedures.
- Independently assess employee concerns and workplace issues, gather relevant information, identify trends and risk, and recommend practical, fair, and consistent resolutions.
- In partnership with the People Operations Manager, partner with leaders on organizational changes, talent needs, employee retention, engagement, and other people-related business priorities.
- Support employee engagement initiatives at assigned sites; assist with communication, event coordination, feedback collection, and implementation of action plans in partnership with the People Operations Manager.
- Coordinate the administration of the annual performance review process, including communications, timelines, completion tracking, and issue escalation; support leader readiness and process improvements in partnership with the People Operations Manager.
- Assist in identifying learning and development needs through feedback from employees and managers; coordinate training programs, logistics, and resources based on business and departmental needs.
- Track training participation, completion, and effectiveness metrics; identify gaps and provide reporting and recommendations to the People Operations Manager.
- Partner with Corporate Benefits to support benefits programs and initiatives, including open enrollment communications, employee education, and responding to routine employee inquiries.
- Maintain knowledge of ERISA, COBRA, HIPAA, ACA, and other applicable requirements; provide general guidance to employees and escalate complex benefits matters to the appropriate subject matter experts.
- Support employees and managers through leave of absence, FMLA, accommodation, and related processes; ensure documentation is completed accurately and timely and escalate complex situations to the People Operations Manager or appropriate partner.
- Maintain the accuracy of HRIS data for assigned sites, including employee transactions, audits, routine reporting, troubleshooting, and coordination with Corporate HRIS as needed.
- Prepare People Operations reports, metrics, and activity summaries for management review; assist in identifying trends and bring potential concerns or opportunities to the attention of the People Operations Manager.
- Support compliance with applicable employment laws and regulations, including E-Verify, veterans and disability requirements, FLSA, workers’ compensation, FMLA, required postings, and other regulatory obligations.
- Assist with the review, maintenance, and communication of employee policies, procedures, and handbook content; provide feedback and recommendations to the People Operations Manager regarding operational or compliance-related updates.
- Support Affirmative Action program administration and assist with the preparation of EEO, VETS, and other required government reports, as assigned.
- Conduct exit interviews, compile and analyze feedback, identify recurring themes, and share observations and recommendations with the People Operations Manager.
- Support People Operations projects and initiatives by coordinating meetings, tracking deliverables, maintaining project documentation, and communicating updates to stakeholders.
- Participate in cross-training activities and share knowledge with team members to support consistent People Operations practices and effective site coverage.
- Identify opportunities for process improvement, documentation enhancements, and service delivery efficiencies; provide recommendations to the People Operations Manager for consideration and implementation.
- Support recruitment activities as needed, including scheduling interviews, participating in on-site interviews, responding to candidate questions, coordinating site tours, and working with hiring leaders and recruiting partners.
- Coordinate employee events, recognition activities, and special projects that support employee engagement and business objectives.
- Review and submit applicable invoices to Finance for payment and support related administrative processes.
- Maintain a positive, respectful, and professional work environment through sound judgment, discretion, timely communication, and courteous interactions with employees, leaders, candidates, and external partners.
Perform other related duties as assigned to support the People Operations team and Comtech facilities.
Skills:
- Ability to build and maintain effective working relationships with employees, managers, and cross-functional partners across multiple locations.
- Strong verbal and written communication skills, with the ability to explain policies, procedures, and employee programs clearly, professionally, and tactfully.
- Working knowledge of employee relations practices, conflict resolution, performance management processes, and workplace investigations, with the ability to identify issues and escalate appropriately.
- Strong judgment, discretion, confidentiality, and professionalism when handling sensitive employee information and workplace matters.
- Ability to gather, organize, and review People Operations data and reports, identify potential trends or concerns, and share observations with management.
- Strong organizational, time management, and attention-to-detail skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Ability to coordinate projects and initiatives, follow established processes, and partner effectively with the People Operations Manager and other stakeholders to achieve desired outcomes.
- Collaborative, adaptable, customer-service oriented, and self-motivated with a proactive approach to supporting employees and leaders.
- Proficiency with Microsoft Office Suite or related software; experience with ADP Workforce Now (WFN) preferred.
- Ability to build trust and demonstrate integrity, empathy, accountability, and professionalism in all interactions.
- Understanding of and respect for diverse backgrounds, perspectives, experiences, and identities, with a commitment to inclusion, fairness, and respectful workplace practices.
- Ability to work independently on day-to-day responsibilities while partnering closely with the broader People Operations team and escalating complex matters when appropriate.
Requirements:
- Required to work onsite daily to support a manufacturing environment.
- Flexibility to provide support outside of standard business hours, as needed.
- Experience with ADP Workforce Now (WFN) is preferred.
- Prior experience supporting employees in a manufacturing, engineering, or other operational environment is preferred.
- Ability to travel occasionally.
Education and Experience:
- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
- Three to five years of progressive Human Resources experience, with experience in a Human Resources Generalist, Human Resources Coordinator, or similar role.
- Experience supporting employee relations matters, HR programs, performance management processes, benefits administration, recruiting activities, and employee lifecycle processes.
- Experience partnering with managers and employees to resolve routine workplace issues while escalating more complex matters as appropriate.
- Experience working in a multi-site, manufacturing, or operational environment is preferred.
- SHRM-CP, PHR, or progress toward an HR certification is a plus.
About:
This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use - including marijuana, regardless of state law - is disqualifying under federal adjudicative guidelines and DoD DFARS requirements. The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.