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Sales Coordinator

United States

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Job details

Experience: 2+ years of customer service experience in rental, logistics, sales support, industrial equipment, or a related environment.
Posting language: English

Original job description

About the Company

Build Your Career with National Tank & Equipment

At National Tank & Equipment (NTE), an Atlas Copco Group company, our people make the difference. Every day, our teams work together to provide specialty rental solutions for fluid transfer, storage, pumping, filtration, and industrial applications that help keep our customers and their operations moving.

At NTE, you'll find a hands-on, customer-focused environment where you can contribute, take on new challenges, and continue developing your skills. As part of Atlas Copco Group, you'll also be connected to a global organization committed to innovation, continuous learning, and sustainable, profitable growth.

Our values, Collaborate, Innovate, and Commit, guide how we work. They reflect our commitment to working as one team, finding better ways to serve our customers, and following through on the commitments we make to one another. Whether you're starting your career, looking for your next opportunity, or bringing years of experience to our team, you'll have the opportunity to grow your skills, build meaningful relationships, and make an impact. Grow with us. Make an impact. Build your future at NTE. Nterents.com/careers"

Mission

As our [[extTitle]], your mission is to serve as a central point of coordination for customer rental needs, equipment availability, contracts, dispatch, and branch communication. You will help turn customer requests into accurate, safe, and timely order fulfillment.

Growth & Career Development

We are looking for someone who wants to do more than simply learn the Sales Coordinator position. This role is an opportunity to learn the business from the ground up and build a foundation for future career growth.

Your professional development will require initiative and personal ownership. Successful team members will actively seek opportunities to learn, ask questions, build relationships across the organization, take on additional responsibilities, and expand their understanding of our customers, equipment, operations, and business.

Individuals who demonstrate strong performance, accountability, initiative, continuous learning, and readiness for increased responsibility can build the skills and experience needed to pursue future opportunities in sales and/or management as opportunities become available.

What You Will Do

Customer & Rental Support

Respond to customer inquiries and gather the information needed to fulfill rental requests.
Prepare and maintain rental contracts, quotes, purchase orders, and supporting records.
Communicate order status, delivery expectations, and changes clearly.
Build strong customer relationships while developing an understanding of customer needs and business opportunities.
Learn how our equipment and services support customers so you can become a knowledgeable resource for both customers and the team.

Operational Coordination

Coordinate available equipment with operations, service, drivers, and sales representatives.
Support delivery and pickup scheduling and third-party hauling activity.
Monitor open orders and follow through until commitments are completed.
Develop an understanding of branch operations, equipment utilization, logistics, and the overall rental process.
Work across departments to understand how sales, service, operations, and customer service contribute to the success of the business.

Administrative Accuracy

Enter and update customer, order, asset, and transaction information in company systems.
Review documents for completeness and resolve discrepancies promptly.
Maintain organized customer and branch records.
Take ownership of assigned responsibilities and follow through to ensure work is completed accurately and on time.

Safety & Teamwork

•

Support safe equipment selection, transportation planning, and branch procedures.
Build strong working relationships across sales, service, operations, and customers.
Ask questions, seek feedback, and take advantage of opportunities to learn from experienced team members.
Demonstrate accountability, professionalism, and a willingness to step in and help where needed.

To Succeed, You Will Need

2+ years of customer service experience in rental, logistics, sales support, industrial equipment, or a related environment.
Valid driver's license and acceptable driving record required.
Valid TWIC card required where applicable, or the ability to successfully obtain and maintain one.
Bachelor's degree in Business, Logistics, Supply Chain, Marketing, Communications, or a related field is a plus.
Strong customer service, organization, follow-up, and communication skills.
Ability to manage several active orders and changing priorities.
Proficiency with Microsoft Office and the ability to learn rental and business systems.
A self-motivated, growth-oriented mindset and a desire to learn all aspects of the business.
Initiative to seek out learning opportunities and take ownership of your professional development.
Willingness to ask questions, learn from others, take on new challenges, and accept increased responsibility as your knowledge grows.
Interest in developing the customer, operational, business, and leadership skills that can support future growth into sales and/or management roles.
A commitment to demonstrating readiness for advancement through strong performance, accountability, initiative, and continuous learning.

Job Location & Schedule

This position is based at our [[PostingCity]] location and requires maintaining a regular work schedule (7:00AM – 5:00PM, Monday – Friday) while also participating in a rotating on-call schedule. This role may require availability outside normal business hours to address urgent customer, employee, safety, or operational matters.

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More about this job

Skills

Sales
Customer relations
Scheduling
Logistics
Customer service
Teamwork
Valid driver's licence
Supply chain management
Communication skills
Microsoft Office
Use questioning techniques
Leadership

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