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Added 2 mins ago
AF
2027 Operations - Records Management Internship
Americans For The Arts
DC
- $18.4 USD / hour
The Ops team is led by a Chief Operations Officer (COO) and comprised of a vice president of people and culture and manager of operations and logistics. We are ready to support a summer…
Added 19 mins ago
TW
Crew Member
The Wendy's Company
Apollo Beach, FL
- $15 to $15.5 USD / hour
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 21 mins ago
Sr Manager, Analytics and AI
Panasonic
De Soto, KS
Do you want to join a team that's changing the world? Do you have a strong background as a Sr. Manager, Analytics and AI? Then we're looking for you! Check out the job description and apply…
Added 25 mins ago
Store Manager Trainee - Bench
Dollar Tree Stores INC
Johnson City, TN
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 25 mins ago
Assistant Manager I
Dollar Tree Stores INC
Erwin, TN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 25 mins ago
Assistant Manager II
Dollar Tree Stores INC
Reading, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 25 mins ago
VI
Program & Network Manager
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
…relationships, coordinate cross-functional activities, and oversee program operations to deliver high-quality experiences. You will leverage data, feedback, and approved technology to…
Added 25 mins ago
DH
Workers' Compensation Program and Claims Manager
Denver Health
Denver, CO
- $94,400 to $145,600 USD / year
We are recruiting for a mission-driven Workers' Compensation Program and Claims Manager to join our team!
Added 25 mins ago
Assistant Manager I
Dollar Tree Stores INC
Pottstown, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 26 mins ago
Assistant Manager I
Dollar Tree Stores INC
Valdosta, GA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 28 mins ago
Crew - Lunch Shift
Wendy's
MIAMI, FL
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew Member
Wendy's
WAUCHULA, FL
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew - Late Night Shift
Wendy's
Everett, MA
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew - Breakfast Shift
Wendy's
MIAMI, FL
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew - Late Night Shift
Wendy's
WAUCHULA, FL
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew - Late Night Shift
Wendy's
BROCKTON, MA
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew - Late Night Shift
Wendy's
MIAMI, FL
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew - Breakfast Shift
Wendy's
DAVENPORT, FL
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew Member
Wendy's
BROCKTON, MA
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew Member
Wendy's
FORT LAUDERDALE, FL
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew Member
Wendy's
HAINES CITY, FL
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew Member
Wendy's
QUINCY, MA
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew Member
Wendy's
WESTON, FL
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew - Breakfast Shift
Wendy's
SAINT CLOUD, FL
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service
Added 28 mins ago
Crew - Lunch Shift
Wendy's
QUINCY, MA
Paid Training – First job? Never worked in a restaurant? Our comprehensive training program will make sure you’re ready to deliver great food and great service

Retail Quality Assurance Manager

The Woodlands, TX, United States

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Job details

Experience: · 3+ years of audit experience for a financial institution OR 1+ years as a Woodforest Branch Manager, required.
Posting language: English
Posted: Nov 6, 2026

Original job description

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

The RQA Manager is responsible for the assessment of adherence to established branch policies and procedures, including the collection, analyzing, and reporting of performance standards related to customer service, quality, and regulatory compliance for the branch network. The RQA Manager is also responsible for providing branch staffing assistance when needed. This need will be determined collaboratively by the Divisional Management and RQA Administrative Manager.

Key Responsibilities:

· For assigned branches, conducts routine audits of work processes and practices in accordance with established policies and procedures; ensures Woodforest’ compliance with regulatory components pertaining to daily bank servicing operations. · Collects, documents, and analyzes data to assess performance in compliance with regulatory requirements, bank procedures, service standards and management policies using various methods such as interviewing employees, documenting reviews, and conducting physical inspections. · Prepares detailed written reports on assessment findings; discusses results with the management teams, makes recommendations on process improvements, and initiates required actions for violations. · Provides corrective actions to be implemented by branch staff and follows up to ensure findings are resolved as required. · Completes formal re-assessments as required to support Retail Quality Assurance Program.

Competencies Required:

· Thorough knowledge of the Bank’s products, services, policies, and procedures. · Solid technology abilities, including proficiency with Microsoft office applications (Excel, Outlook, Word, PowerPoint, SharePoint), strong internet research skills, and the ability to navigate banking software applications. · Excellent presentation and communication skills, including technical writing abilities. · Strong interpersonal skills; ability to develop effective business partnerships, build consensus across diverse teams and achieve results through the effort of others. · Strategic and problem-solving mindset with developed analytical ability. · Strong organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining attention to detail.

Minimum Qualifications/Experience:

· 3+ years of audit experience for a financial institution OR 1+ years as a Woodforest Branch Manager, required.

Formal Education & Certification:

· High School Diploma or equivalent required. · Bachelor’s degree preferred.

Work Status:

· Full-Time.

Supervisory Responsibility:

· None.

Travel:

· Up to 80% travel expected.

Working Conditions:

· Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

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