If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Food & Beverage Resort Ops Supervisor at the Grand Geneva Resort & Spa, you will provide managerial support, training and leadership for the restaurant & rooms operations.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
What will you be doing?
- Execute restaurant operations including food and beverage promotions, customer service and inventories
- Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service
- Responsible for a working knowledge of the property management system (Opera) and all point of sales systems (Micros)
- Performs daily tasks including preparation of daily forecast, supervising daily adherence of all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages and food controls.
- Responsible for accurate cash control to include keeping cash drawer at a minimum and ensuring that all funds are accounted for and deposits made according to policy.
- Perform other duties as assigned.
What do you bring to the role?
- Passionate about hospitality and is customer driven
- Knowledge of Food & Beverage preparation
- Ability to maintain composure and remain pleasant under high pressure situations
- Ability to work independently, has good judgment, problem solving, and decision-making skills
- Pride in your work by creating positive energy, excitement and fun.
- Ability to work a flexible schedule including days, nights, weekends and holidays
- Bartender's certificate required. Must be at least 18 years old to serve or pour alcohol.
- Must have knowledge of food and beverage preparation and service of various alcoholic beverages.
- Must be able to stand, walk, use hands, and reach for more than half of the normal work day; Must work well under pressure.
What’s in it for you?
- A free, well-balanced meal every shift
- Discounted gym membership
- Room discounts at Marcus Hotels & Resorts
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Early wage access
- Paid time off
- Flexible scheduling
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
Pay Rate: $18.00/hour
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.
Equal Opportunity Employer