Program Specialist (Austin)

WHO WE ARE:

The Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity Street, Austin, TX in the State ISA Manager department. TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:

You are a critical thinker who thrives in a fast-paced work environment with experience providing program support for director level staff and the department. You are a self-starter with exceptional communication skills. A motivated, collaborative problem solver who is detail oriented, organized and able to multi-task and enjoys being challenged. Work involves high-level operations within an agency department. Collecting and analyzing data to monitor production metrics, coordinates department-wide projects, and ensures compliance with agency policies. May supervise the work of others. Works under limited supervision, with limited latitude for the use of initiative and independent judgment.

WHAT YOU WILL DO:

The Program Specialist III performs complex (journey-level) consultative services and technical assistance work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:

• Coordinate calendars, meetings, and conferences.
• Coordinates department projects to ensure timely delivery of deliverables.
• Develop trip itineraries and presentation materials.
• Coordinate air and ground travel.
• Prepare and edit complex correspondence, memos, charts, presentations and spreadsheets.
• Develop, review and communicate administrative policies, procedures, standards and methods.
• Evaluate administrative practices and programs and provides input into developing and revising policies, procedures, standards and methods.
• Serve as liaison for the department, coordinating with internal TWC departments and external agencies.
• Plan assignments, programs and other matters within a division, department or agency.
• Plan and prepare reports, correspondence, studies, forms, manuals and publications.
• Assist in the development of regional operations staffing plans.
• Prepare notices or agendas for meetings and hearings.
• Assist in planning or preparing reports, correspondence, studies, forms, manuals and publications.
• Communicate objectives, tasks and decisions to staff on behalf of the director.
• Will assist the director with general human resource management actions.
• May assist in budget preparation.
• May supervise the work of others.
• Perform related work as assigned.

YOU QUALIFY WITH:

• One year and six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency.
• Relevant academic credits may be applied toward experience qualifications for this position.
• Six months of full-time in-service TWC experience classified as a Program Specialist II or Program Supervisor II with regular status will satisfy the minimum qualifications.

YOU ARE A GREAT FIT WITH:

• Ability to work in a fast-paced environment with an emphasis on performance excellence and continuous improvement.
• Must demonstrate initiative and independent judgment, with critical analysis.
• Demonstrated ability to evaluate administrative practices and programs, providing valuable input for developing and revising policies, procedures, standards, and methods.
• Multitasking, attention to detail, and accuracy are required.
• Proficient user of personal computers and software applications such as Microsoft Office is required with emphasis on Excel and databases.
• Excellent interpersonal communication.
• Excellent writing and editing skills, with the ability to prepare and edit complex correspondence, memos, charts, presentations, and spreadsheets.
• Exceptional organizational, planning and problem-solving skills to manage multiple tasks and priorities effectively.
• Knowledge of MS Power BI is a plus!
• Project management skills are an added plus!

YOU GAIN:

• A Family Friendly Certified Workplace
• Competitive salary: $5,000.00/month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits Duty involves up to 10% travel within the state of Texas.

VETERANS:

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

HOW TO APPLY:

To be considered, please complete a State of Texas Application for Employment on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.