Jobs in the United States

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HP
Scheduling Manager
Hensel Phelps
Washington, DC
- $92,910 to $102,690 USD / year
The Scheduling Manager is responsible for overseeing the development, maintenance, updating and reporting of project construction schedule(s). They are responsible for facilitating schedule…
Added 1 min ago
A
Food And Beverage Construction Project Manager
Actalent
Philadelphia, PA
- $72 to $86 USD / hour
…seeking an experienced Food and Beverage Construction Project Manager to oversee and manage complex projects within the food manufacturing industry. The ideal candidate will have a strong…
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Echo/ Deployment Strategist (Space Force)
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Authorizations and Assessments Manager
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Arlington, VA
…independence concerns or material disagreements to the Deputy Program Manager and appropriate government…
Added 2 mins ago
U
Program Manager (Mission Systems)
Umbra
Reston, VA
- $175,000 to $205,000 USD / year
As a Program Manager, you will be responsible for delivering exceptional products, systems, services, and solutions that exceed customer expectations across cost, schedule, and technical…
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U
Program Manager (Mission Systems)
Umbra
Arlington, VA
- $175,000 to $205,000 USD / year
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Customer Experience Engineering Manager-Hybrid- Des Moines, Iowa
Wellabe
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Engagement Manager
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Application developer lead
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Project Manager I - Structured Cabling
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Mortenson is currently seeking an experienced Project Manager I - Structured Cabling to join our team. Project Managers will provide overall leadership direction to a project; including the…
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Ford Defense Business Manager
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Applicants must hold an active Top Secret security clearance with SCI eligibility to apply for this position
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Scientific Program Manager
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Bethesda, MD
- $140,000 to $180,000 USD / year
mPower is seeking an experienced and results-driven Scientific Program Manager to provide scientific leadership and program management for research training and workforce development…
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Mission Architect
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Remote, United States
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Training Program Manager - Transmission & Power Delivery (Hybrid - La Crosse, WI)
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…approach to training. Establish qualification standards, evaluate program effectiveness, and direct strategic training initiatives that address operational risks, evolving technologies,…
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Pipeline Future - Senior Manager - Digital Product Management Opportunity
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Program Manager – DOJ IT Operations & Maintenance
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Manhattan Strategy Group (MSG) is looking for an experienced Program Manager to lead operations and maintenance for a mission-critical, cloud-hosted enterprise application supporting the…
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Lead Developer – DOJ Application Development & Maintenance
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Regulatory Affairs Specialist
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Must Have: Minimum Requirements

Program Manager

North Little Rock, AR, United States

Apply on firstorion.wd1.myworkdayjobs.com

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Job details

Experience: At least 7 years of project or program management experience in software, technology, SaaS, or a similarly complex technical environment.
Posting language: English
Posted: Nov 12, 2026

Original job description

The Program Manager leads strategic programs supporting the international expansion of First Orion’s Branded Calling platform, coordinating US and international teams, telecommunications carriers, technology partners, and other stakeholders.

Working across Product Management, Engineering, Architecture, UI/UX, QA, Release Management, Application Support, and other teams, this role maintains an integrated delivery plan for shared platform capabilities and country-, carrier-, or customer-specific implementations.

The successful candidate is organized, proactive, and independent, anticipates challenges, and influences teams without direct reporting authority.

What you'll do:

Program Planning and Delivery

Lead complex software programs from intake and prioritization through design, development, testing, deployment, and stabilization.
Maintain integrated plans across teams, platforms, projects, and workstreams; define milestones, deliverables, owners, dependencies, decisions, dates, and readiness criteria to drive delivery commitments.
Close gaps in scope, requirements, ownership, dependencies, and deliverables; identify capability and capacity gaps and work with leadership to secure resources.
Manage risks, issues, resource constraints, schedule impacts, and changes to scope, priorities, requirements, or technical approach; resolve blockers and escalate issues needing leadership decisions or support.

Carrier Launch and Release Readiness

Align international carriers and partners on requirements, dependencies, timelines, acceptance criteria, and launch commitments; track related technical, contractual, customer, commercial, and revenue milestones.
Lead carrier-launch readiness through deployment, production validation, and stabilization; coordinate release milestones, functional approvals, launch decisions, and production activities with Release Management and technical teams.
Coordinate end-to-end testing across platforms, carrier environments, APIs, interfaces, data flows, and supporting systems; ensure testing prerequisites, environments, test data, connectivity, security reviews, external dependencies, and cross-team deliverables are ready for testing and release windows.
Ensure monitoring, support procedures, incident ownership, escalation paths, documentation, training, and operational handoffs are ready before launch.

Cross-Functional and International Coordination

Coordinate internal and external contributors across US and international teams, aligning dependencies, handoffs, sequencing, shared designs, and integrations.
Maintain shared accountability across parallel teams and effective communication and operating cadences across locations and time zones.
Coordinate country-specific privacy, security, data-residency, regulatory, and operating requirements with responsible teams.
Develop reusable launch plans, governance, controls, templates, and lessons learned for future carriers and countries.

Governance and Communication

Lead program reviews on progress, priorities, risks, dependencies, decisions, and milestones; document actions, owners, and due dates in Jira and established delivery tools, keeping program information accurate.
Report program health and delivery forecasts to leadership, including commitments, risks, and dependencies; drive corrective action when delivery or launch readiness falls off plan.

What you’ll need:

Bachelor’s degree or equivalent education and relevant experience.
At least 7 years of project or program management experience in software, technology, SaaS, or a similarly complex technical environment.
Demonstrated success leading complex, cross-functional software programs across multiple engineering or technical teams.
Ability to manage concurrent workstreams, competing priorities, dependencies, fixed commitments, and constrained resources, with strong risk, issue, change, scope, and schedule management skills.
Experience coordinating production launches across engineering, QA, infrastructure, security, operations, support, and external organizations.
Ability to work independently, exercise sound judgment, anticipate delivery issues, and drive resolution.
Experience coordinating distributed teams across cultures and time zones.
Strong facilitation, negotiation, influencing, stakeholder-management, and executive-communication skills.
Willingness and ability to travel domestically and internationally for carrier and partner engagement, planning, testing, launch readiness, and stabilization.

Bonus Points:

Experience in telecommunications, carrier services, voice, communications platforms, or Branded Calling, including direct carrier integrations and production launches.
Technical aptitude in architecture, system interactions, APIs, integrations, environments, testing, data flows, and delivery risks.
Experience with international product delivery, market expansion, or country-specific implementations; additional language proficiency or international market experience.
Familiarity with international telecommunications regulations, privacy, security, and data-residency requirements.
Experience coordinating cloud environments, connectivity, and operational support across regions.
Experience with Jira, Confluence, and Agile/Scrum practices.
PMP, PgMP, PMI-ACP, CSM, or similar certification (beneficial, not required).

Company Benefits:

Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!

Learn More About First Orion:

First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.

First Orion has been voted a Great Place to Work with top rankings in every category.
Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.
First Orion Culture Cornerstones are at the core of everything we do here.

Disclosure:

First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.

This position is not eligible for employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance.

First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.

Apply on firstorion.wd1.myworkdayjobs.com

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Jobs in the United States