Jobs in the United States

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Added 1 min ago
Senior Windows System Engineer
HP
Spring · Palo Alto
This role is responsible for overseeing the design, implementation, and maintenance of robust and scalable software systems for HP commercial PCs. The role collaborates with…
Added 1 min ago
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Project Engineer
Actalent
Wildwood, FL
- $31 to $43 USD / hour
Job Title: Project Engineer / Project CoordinatorJob DescriptionThis entry-level Project Engineer / Project Coordinator role supports the successful planning, coordination, and execution of…
Added 1 min ago
A
Project Engineer
Actalent
Wildwood, FL
- $31 to $43 USD / hour
Job Title: Project Engineer / Project CoordinatorJob DescriptionThis entry-level Project Engineer / Project Coordinator role supports the successful planning, coordination, and execution of…
Added 2 mins ago
Senior FPGA Digital Design & Development Engineer (Hybrid)
Cisco Systems, Inc.
Milpitas, CA · San Jose, CA
As a Senior FPGA Engineer in Cisco’s IoT team, you’ll develop capabilities that help industrial networks operate reliably, maintain precise timing, and recover from disruptions. Your…
Added 3 mins ago
Sr iOS Software Engineer, Creativity Apps
Apple
Cary, NC · Cupertino, CA · San Diego, CA · Seattle, WA · Vancouver, WA
The Creativity Apps team is looking for a senior engineer with expertise in Apple platforms to help architect and build media management and collaboration features for creative tools.…
Added 3 mins ago
Senior Computer Vision / Machine Learning Engineer - 3D Vision & Perception
Apple
Sunnyvale, CA
…for future Apple products. We are looking for a strong CVML engineer with both 3D geometry and ML background, optimally with experience in 3D rigid/non-rigid object tracking, sensor fusion,…
Added 3 mins ago
Software Engineer (Platform Software Engineer), G&A Solutions Engineering (GSE)
Apple
TX
The ideal candidate is self-motivated, pro-active and results-driven. Attention to detail, dedication to providing high-quality solutions modeling engineering excellence, and ability to…
Added 3 mins ago
Senior Software Engineer (Platform Engineer), G&A Solutions Engineering (GSE)
Apple
TX
Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing…
Added 3 mins ago
Senior Software Engineer, G&A Solutions Engineering (GSE)
Apple
TX · Sunnyvale, CA
Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing…
Added 3 mins ago
Senior Software Engineer (Platform Engineer), G&A Solutions Engineering (GSE)
Apple
Austin, TX · Sunnyvale, CA
Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing…
Added 3 mins ago
Lead AI and Data Science Engineer II
Deloitte US
Tampa, FL
A practitioner in the AI & Engineering offering portfolio helps design, build, and deliver AI-enabled and software solutions for clients, translating business problems into technical…
Added 4 mins ago
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🔮 Product Engineer (Full Stack)
Partiful
New York, NY
- $150,000 to $200,000 USD / year
- Help drive improvements in code quality, velocity, and engineering best practices
Added 6 mins ago
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Distinguished Engineer- Systems Engineering
Cellco Partnership
Basking Ridge, NJ · Irving, TX
- $137,000 to $263,000 USD / year
…Engineering Teams deliver these cutting-edge solutions with the quality and robust features our Customers…
Added 6 mins ago
Engineering Manager - Bridge Design/Build/Construction
Parsons Transportation Group
IN
Monitoring the quality and progress of the discipline on each project, ensuring that production requirements are satisfied
Added 6 mins ago
Civil Engineering Intern
Parsons Transportation Group
CA
May be assigned to a project or organizational team, or as a design engineer for intermediate to large scale projects
Added 9 mins ago
Senior Advanced Site Reliability Engineer (SRE)
Honeywell
Atlanta, GA
We are seeking a highly skilled and experienced Senior Advanced Site Reliability Engineer (SRE) to join our team. The ideal candidate will have a strong background in DevOps and SRE…
Added 10 mins ago
Senior Cloud Developer
Hewlett Packard Enterprise
Ft. Collins, CO · Andover, MA
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office
Added 11 mins ago
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Staff Electrical Engineer
The Electric Plant
San Francisco, CA
- $225,000 to $245,000 USD / year
We are hiring a Staff Electrical Engineer to own the sensing and signal-acquisition platform at the core of our product. This is a full electronic stack role spanning analog design,…
Added 14 mins ago
Sr. Principal Electrical Engineer 4 – Electrical Ground Support Equipment (EGSE)
Northrop Grumman
Chandler
Northrop Grumman Space Systems is currently seeking an experienced Principal Electrical Engineer to join our electrical ground support equipment group in our Chandler, AZ facility. Our…
Added 14 mins ago
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Senior Mobile Software Engineer
BioTalent
San Diego, CA
- $190,000 USD / year
A venture-backed medical device startup in San Diego is hiring a Senior Mobile Software Engineer to own its patient-facing mobile app, with iOS as the primary focus, along with the app’s…
Added 15 mins ago
Field Service Technician II -Jackson, MS.
NCR Atleos
JACKSON, MS
…trusted partners to our customers, delivering reliable, high-quality service that keeps essential self-service technology operating around the…
Added 16 mins ago
Field Service/Start-Up Engineer - TPS
TOKYO ELECTRON AMERICA, INC.
United States
…and on-site services to customers. The Field Service/Start-Up Engineer II is expected to perform equipment installations, repairs, and maintenance in a professional, efficient, and timely…
Added 16 mins ago
Field Service/Start-Up Engineer - TPS
TOKYO ELECTRON AMERICA, INC.
United States
…and on-site services to customers. The Field Service/Start-Up Engineer II is expected to perform equipment installations, repairs, and maintenance in a professional, efficient, and timely…
Added 16 mins ago
Field Service/Start-Up Engineer - TPS
TOKYO ELECTRON AMERICA, INC.
United States
…and on-site services to customers. The Field Service/Start-Up Engineer II is expected to perform equipment installations, repairs, and maintenance in a professional, efficient, and timely…
Added 16 mins ago
Senior Software Engineer, Platform Engineering - EDA Infrastructure
NVIDIA USA
Remote, United States
5+ years of software engineering or infrastructure engineering experience supporting large-scale production systems. You should be able to describe specific incidents you debugged: what…

Product Service Engineer

Irving, TX, United States

$112,710.00 - $169,060.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

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Job details

Pay: $112,710.00 - $169,060.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.
Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Connectivity Product Support collaborates with our industry partners, including BCP, CI, RI, and P&E, to ensure data quality across the entire connectivity ecosystem, from telematics devices to the customer-facing platforms. The team supports both new product integration and the investigation of critical, complex hardware and software issues affecting dealers and customers. Through these efforts, Connectivity Product Support helps ensure Caterpillar’s connectivity solutions consistently meet customer needs and expectations.

What You Will Do:

Collaborate with internal partners across BCP, CI, RI, P&E, and other engineering teams to support the end-to-end connectivity ecosystem, ensuring reliable machine data flow from telematics devices to customer-facing applications.
Investigate and resolve complex hardware, software, and connectivity issues impacting dealers, customers, and connected products, utilizing diagnostic tools such as Product Link, CAT ET, CANape, CANalyzer, Wireshark, and SIS Web.
Support new product and technology integrations by validating data quality, troubleshooting communication issues, and ensuring connectivity solutions meet product and customer requirements.
Analyze machine, network, and telematics data to identify root causes of connectivity issues, improve system performance, and support timely resolution of critical field concerns.
Serve as a technical resource for dealers, customers, and cross-functional teams, providing expertise on connected machine technologies, communication protocols, and product support processes.

What You Will Have:

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Considerations For Top Candidates:

Experience using diagnostic and troubleshooting tools such as Product Link, CAT ET (Electronic Technician), SIS Web, and other product support applications.
Working knowledge of vehicle and machine communication protocols, including Modbus TCP and RS485.
Familiarity with data analysis and diagnostics tools such as CANape, CANalyzer, and Wireshark.
Ability to support technical issue resolution by leveraging connected machine data, network diagnostics, and product support systems.

Additional Information:

This position requires the candidate to work full-time at the Irving, TX office.
Domestic relocation assistance is available for this position.
Visa sponsorship is NOT available with this position.
This position will require up to 10% travel
#LI

Summary Pay Range:

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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Apply on cat.wd5.myworkdayjobs.com

More about this job

Skills

Wireshark
SIS
Troubleshooting
Communication skills
Customer service
Data analysis

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Work requirements

Jobs in the United States